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Ken Grody Ford

(160 reviews)
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 9:00am–8:00pm Closed
New (760) 542-3323 (760) 542-3323
Used (760) 389-0683 (760) 389-0683
Service (760) 513-0185 (760) 513-0185

Reviews

(160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Grody Ford from DealerRater.

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Son muy atentos al cliente y ayudan hacer un buen trato

Son muy atentos al cliente y ayudan hacer un buen trato en la compra,,los recomiendo,gracias!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding service, and a very pleasant experience

Outstanding service, and a very pleasant experience throughout the process of purchasing our 2023 Maverick. Sergio Ventura was particularly helpful from beginning to the end. Also helpful was Adrian Pineda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service here spcialy with Emmanuel thank you so

Great service here spcialy with Emmanuel thank you so much highly recommended. Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Yes good customer service is great for the following

Yes good customer service is great for the following reasons I have a good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Es el numer uno

Ken Grody Ford and Brock our salesman was amazing.

Ken Grody Ford and Brock our salesman was amazing. This is my third vehicle purchase with Brock

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently had a fantastic car-buying experience at Ken

I recently had a fantastic car-buying experience at Ken Grody Ford Carlsbad while purchasing my new 2023 Ford Escape. The team, expertly led by Israel, was truly top-notch and the primary salesperson, Eric, was especially helpful. His extensive knowledge about vehicles and his patience made my buying journey smooth and stress-free. It was evident that customer satisfaction is their utmost priority. I highly recommend this dealership to all car enthusiasts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Me gusto su personal muy amable cordial atentos conmigo

Me gusto su personal muy amable cordial atentos conmigo y todo fue rápido y en español gracias a todos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience buying a 2017 BMW M3 from Ken Grody Ford

My experience buying a 2017 BMW M3 from Ken Grody Ford Carlsbad was incredible. Julio was an authentic professional, making the transaction smooth and transparent . His expertise complemented with Gregory's managerial skills made my car buying experience one-of-a-kind. I wholeheartedly recommend Ken Grody Ford Carlsbad, especially if you're lucky enough to work with Julio. Get your dream car from here, you won't regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have purchased the last 3 vehicles from Ken Grody Ford

I have purchased the last 3 vehicles from Ken Grody Ford in Carlsbad and now another one! This time Chris Bolduc gave exceptional service as fleet sales manager. He made sure that I could purchase the truck I wanted by getting the most for my trade-in with (no cash down) and working with the finance officer to secure the lowest payment to fit my budget. After going above and beyond, Chris offered help with getting my phone linked to the truck computer so I could navigate mapping and Sirius music. Thank you Chris and Ken Grody Ford in Carlsbad!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fransisco & Edy went above and beyond , there were sweet,

Fransisco & Edy went above and beyond , there were sweet, helpful and passionate about getting me what I wanted (:

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.