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Reviews

Average Ratings

4.9
141 lifetime reviews.
  • Hoehn Mercedes Benz

    their service department was superior in Carlsbad to the one in San Diego ,therefore it was OK with me to drive 40 miles to Carlsbad rather than 7...

    Dealer Response

    Lidia - We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. ...


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    their service department was superior in Carlsbad to the one in San Diego ,therefore it was OK with me to drive 40 miles to Carlsbad rather than 7 miles . I later bought from their dealership because of their fair pricing and ease of negotiation.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Lidia - We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Thanks for the positive review!


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  • S 550 2015It was

    It was an absolutely great experience to work with Laurie Italiano, low key, no pressure, very friendly and courteous. Thank you Laurie for a job ...

    Dealer Response

    Gisela - We are pleased to hear of your experience with members of our staff. Customer service and professionalism is of great importance and we a...


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    It was an absolutely great experience to work with Laurie Italiano, low key, no pressure, very friendly and courteous. Thank you Laurie for a job well done!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Gisela - We are pleased to hear of your experience with members of our staff. Customer service and professionalism is of great importance and we are happy you were well taken care of in your dealings at our location. Thank you, and have a fantastic day!


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  • Mrs. Walton

    Great experience as always. Mike is always very attentive and professional.

    Dealer Response

    Tatiana - Thank you for reaching out to us. Your opinion plays an integral part in our customer service. Have a great day!


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    Great experience as always. Mike is always very attentive and professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tatiana - Thank you for reaching out to us. Your opinion plays an integral part in our customer service. Have a great day!


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  • Great service

    Great service all around. Our service adviser was very helpful and knowledgeable. Great experience.

    Dealer Response

    Thank you very much for sharing these comments, Shaun Shadgou. Wishing you a great day until the next time we meet.


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    Great service all around. Our service adviser was very helpful and knowledgeable. Great experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you very much for sharing these comments, Shaun Shadgou. Wishing you a great day until the next time we meet.


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  • Excellent

    Excellent experience and an excellent price. Minimal negotiating and a price that fit my budget.

    Dealer Response

    Thanks for the feedback, Heath Squier. We strive to provide excellent service to our customers at Hoehn Mercedes Benz. Have a great day!


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    Excellent experience and an excellent price. Minimal negotiating and a price that fit my budget.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback, Heath Squier. We strive to provide excellent service to our customers at Hoehn Mercedes Benz. Have a great day!


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  • Best Mercedes Benz Dealer

    I been buying my Mercedes @ Hoehn Carlsbad since 2007!! The best experience ever, Vas Chohan is an amazing sales person in top of being a great pe...

    Dealer Response

    Carla - Thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a p...


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    I been buying my Mercedes @ Hoehn Carlsbad since 2007!! The best experience ever, Vas Chohan is an amazing sales person in top of being a great person.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Carla - Thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!


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  • 30000 mile service!!!!

    Quick and easy process!!! Very satisfied!!! Chris Murphy was very good in guiding me thru the process and offered a detailed description in what t...

    Dealer Response

    Jose Cervantes, thank you for leaving this detailed feedback about your experience with Hoehn Mercedes Benz. Happy Motoring!


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    Quick and easy process!!! Very satisfied!!! Chris Murphy was very good in guiding me thru the process and offered a detailed description in what to do next!!! I was not able to return the loaner car the same day but they were very understandable with the situation!!! Great it was a great experience!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jose Cervantes, thank you for leaving this detailed feedback about your experience with Hoehn Mercedes Benz. Happy Motoring!


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  • Expensive... but its a Mercedes

    This is my local dealer and I take my E350 here for service. They have been great with service always polite and speedy. Prices are what you expe...

    Dealer Response

    Thank you, Robert Gonzalez, for reaching out to us. Your opinion plays an integral part in our customer service. Have great day!


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    This is my local dealer and I take my E350 here for service. They have been great with service always polite and speedy. Prices are what you expect a Mercedes dealer to be but my car runs like a champ so I guess its worth it. Greg my service rep always keeps me up to date on progress and the loaner car was detailed and ready. Overall good experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Robert Gonzalez, for reaching out to us. Your opinion plays an integral part in our customer service. Have great day!


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  • Hoehn mercedes

    Service rep Paul Nelson always goes out of his way to make the service of my car easy.

    Dealer Response

    Ron - Thank you very much for sharing these comments. Wishing you a great day until the next time we meet.


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    Service rep Paul Nelson always goes out of his way to make the service of my car easy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ron - Thank you very much for sharing these comments. Wishing you a great day until the next time we meet.


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  • Routine service

    Did a great job. Too many emails requesting a review.


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    Did a great job. Too many emails requesting a review.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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