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Reviews

Average Ratings

4.4
80 lifetime reviews.
  • Gastonia Nissan is OUTSTANDING!!!

    If you are looking for a car you must check out Gastonia Nissan and ask for Damion Cloud. He was my sales representative and his professionalism, ...

    Dealer Response

    Antonio, thank you so much for your kind words and great rating! We are so glad that you found Damion Cloud helpful and professional...we think he...


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    If you are looking for a car you must check out Gastonia Nissan and ask for Damion Cloud. He was my sales representative and his professionalism, knowledge of the vehicles and his passion for helping others stood out. I purchased my 2nd car from Gastonia Nissan because of him. Great guy.. Highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Antonio, thank you so much for your kind words and great rating! We are so glad that you found Damion Cloud helpful and professional...we think he's a great guy as well! We love it when our customer's come back time and time again - as you did for your 2nd purchase! Thank you for your loyalty...we appreciate you!


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  • Chick-Fil-A Operations Manager at Charlotte Dougla

    Jonathan the sales person was awesome, he was standing in the parking lot when my wife and I got there and he welcomed us with a smile and as Chic...


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    Jonathan the sales person was awesome, he was standing in the parking lot when my wife and I got there and he welcomed us with a smile and as Chick-Fil-A manager seeing a customer service with smiles and sincerity makes me feel at home. He was patient with us and helped us walk away with a Nissan sentra 2015, we did not expect to buy a car that day just wanted to see where we stand if we wanted to buy one soon but Jonathan was so helpful to get us a deal..thank you Jonathan

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jerome Moody, Sales Associate at Gastonia Nissan

    Jerome was very pleasant, patient and courteous in helping us find a used car for our son. We actually had an appointment with Jerome an hour la...


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    Jerome was very pleasant, patient and courteous in helping us find a used car for our son. We actually had an appointment with Jerome an hour later than we arrived, but he was very accommodating in seeing us on arrival. We would highly recommend Jerome for anyone needing help in finding a car. All the people at Gastonia Nissan were friendly and professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent

    Jerome Moody provided me with Excellent service. He was very honest and provided me with everything that I had asked for while shopping for an SUV...


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    Jerome Moody provided me with Excellent service. He was very honest and provided me with everything that I had asked for while shopping for an SUV. Thank you Jerome!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Over priced

    Thus dealership is ok. The guys in the repair shop are nice and do a good job with repairs, oil changes, brakes, etc. The problem I have is they a...


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    Thus dealership is ok. The guys in the repair shop are nice and do a good job with repairs, oil changes, brakes, etc. The problem I have is they are way overpriced on parts and labor. Most of the work they recommend on the vehicle can be done elsewhere for half the price. Now I know it's the dealership and they say you should always take your car to the place you bought it from but I have taken my car to other placescabd had the same quality of work done for a fraction of the price.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • new car shopping

    Anthony Underwood does an EXCELLENT job as a Nissan salesman. We told hiim exactly what we were looking for and he found it for us, did not try t...

    Dealer Response

    We're so glad you had an excellent experience with Anthony and that he was able to find exactly what you were looking for! We appreciate your grea...


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    Anthony Underwood does an EXCELLENT job as a Nissan salesman. We told hiim exactly what we were looking for and he found it for us, did not try to add on any "extras". I would definitely recommend him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad you had an excellent experience with Anthony and that he was able to find exactly what you were looking for! We appreciate your great rating and look forward to working with you in the future! Welcome to the Nissan Family!


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  • Nissan of Gastonia

    Larry Jackson was our rep. and he was great. He was patient and very knowledgeable. It was a great experience.

    Dealer Response

    Thank you for the great rating and we're so glad that you found Larry patient and knowledgeable! We think he's awesome! Welcome to the Nissan Family!


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    Larry Jackson was our rep. and he was great. He was patient and very knowledgeable. It was a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great rating and we're so glad that you found Larry patient and knowledgeable! We think he's awesome! Welcome to the Nissan Family!


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  • Fantastic Car Buying Experience!

    I purchased my car from Nissan of Gastonia last week. I got there around 1 pm, and the facility is nice, modern and clean. The staff was super fri...

    Dealer Response

    Michael, Welcome to the Nissan family! We are honored that you chose to visit us and purchase your vehicle. We are so glad that your car buying ex...


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    I purchased my car from Nissan of Gastonia last week. I got there around 1 pm, and the facility is nice, modern and clean. The staff was super friendly and helpful; I did not feel pressured or sold at all. I worked with Larry Jackson throughout the car buying experience, and it was a fantastic one! I got a fair trade in value for my car, everything was explained in detail, and the price of the new Maxima was great! Mike in financing did an excellent job at finding a competitive rate, and I am looking forward to coming back in the future once my wife needs a vehicle. In the meantime, I am looking to build a great relationship with this dealership. I have purchased multiple cars from different dealerships, and this was by far the best experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michael, Welcome to the Nissan family! We are honored that you chose to visit us and purchase your vehicle. We are so glad that your car buying experience was great and that you found our facility to your liking...but mostly that you felt welcomed and respected by our staff! Larry and Mike are great guys and work hard to meet our customer's every need! Enjoy your Maxima and we also look forward to building a great relationship with you and your wife!


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  • Horrible Customer Service

    After closing the deal on my Rogue, the salesperson/internet sales manager Alex was supposed to be in touch with me regarding topping off some flu...

    Dealer Response

    I do apologize for this. Alex is no longer with the company which is probably part of the disconnect. I would love to speak with you to help make ...


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    After closing the deal on my Rogue, the salesperson/internet sales manager Alex was supposed to be in touch with me regarding topping off some fluids, and also some free oil changes. Well that was January 28th and I have yet to hear from Alex, imagine that! Also it took from Jan.29th 2016 until March 11th 2016 for me to receive my tag. I had to ride around for 14 days on an expired 30 day tag, and when I contacted the lady over the tags, it took her a week to respond back to me the first time, 4 days the next time and finally after almost 45 days I received my tag in the mail. I also purchased via my credit union, but Gastonia Nissan made me fill out an application through them to hold my car until the next day when I went to get the check from my credit union to buy the car. Gastonia Nissan said they wouldn't run any of my information, that me feeling out the paperwork was just to hold the vehicle. Well you guessed it, they went ahead on their own and ran my numbers. Gastonia Nissan has horrible customer service, and definitely do not hold true to their word.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I do apologize for this. Alex is no longer with the company which is probably part of the disconnect. I would love to speak with you to help make this situation better. Please call me personally at 704-867-0000 and ask for Felesia. I look forward to hearing from you. Have an awesome day!!


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  • GREAT EXPERIENCE

    Gastonia Nissan, please read this.......If you want an excellent salesperson, see Darren Chapman. He went over and above helping my husband get th...


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    Gastonia Nissan, please read this.......If you want an excellent salesperson, see Darren Chapman. He went over and above helping my husband get the right price for our purchase and the great prices for our trade-ins. We already choose what car we wanted and color, not needing to view any others, so when we finalized the deal in person, which everything was done over the phone, it couldn't of gone smoother. The only problem I have is that when you do the survey, which is the "overall", it should be looked at separately, for individuals and departments. If I didn't use a certain area, as you see above, that should be dropped from survey. I did so many reviews, FB, Gastonia Nissan Website and now here to emphasize the excellent job of Darren Chapman. The Dealership overall was great, but my review was meant for the salesperson because that is who you are "dealing" with 99% of the time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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