Reviews
Fantastic service, i definitely would recommend to
Fantastic service, i definitely would recommend to friends and family. Thanks again for all youve done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback. We're pleased to have met your expectations at Honda of Escondido.
My appointment was on time with no waiting in line.
My appointment was on time with no waiting in line. The maintenance video text they send is definitely the best way of showing you what they did. Service guys are personable and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback. It's great that the maintenance video text was helpful, and our service team provided a positive experience. Thank you for choosing Honda of Escondido.
Good service, had a minor issue it was resolved
Good service, had a minor issue it was resolved quickly Pleasant staff and very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jake the New General Manager word is not worthy too trust
Jake the New General Manager word is not worthy too trust stay clear of this guy!!! He goes back on his word!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Stella was great to work with.
Stella was great to work with. I look forward to working with her again next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional service!
Exceptional service! Stella Taylor is the best service representative I have ever work with. Best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. Our team truly appreciates the recognition.
I brought my car in for a recall, the staff was
I brought my car in for a recall, the staff was exceedingly respectful, kind, profession, and knowledgeable. My representative Omar Olivera, handle the entire transaction for me. He was so awful making sure I had transportation back and keep me up-to-date on the work being performed on my car. All of the staff at this dealership are kind, courteous, and thoughtful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team strives to provide excellent service, and it's great to hear they were able to help during your recall visit. Thank you for sharing your experience with us.
Always ready to help, timely in the service.
Always ready to help, timely in the service. Friendly, and thorough. My vehicle has always been taken care of in a very timely manner. And that means a lot to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Great communication all went well. Appreciate the service guy Rick saia and the mechanic I think it was nick
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear about your pleasant experience with our team. Thank you for choosing Honda of Escondido.
Thank you
Just wanted to say the people of Escondido Honda are
Just wanted to say the people of Escondido Honda are great. I believe my advisor for my service appointment was named Fernando and he was very communicative, and did honest work on my car. You can tell they value trust and customer experience at this location. I used to get my services done at the Irvine Honda and I was almost put off from going to Honda as a whole because of my final service at that location. When I needed my brakes worked on and I went to Irvine, the advisor at that location not only tried to double charge me to replace the brakes ($1200) but they tried to tell me there was no possible way to resurface the rotors on my vehicle (which is a lie). I went to Escondido Honda and after I told Fernando nothing but, “I need my brakes fixed because they are making a lot of noise”, he gave me a call back the next day after the inspection and let me know that the option of resurfacing the rotors was available, but would not fix the noise issue and if we wanted to replace the brakes it would be $600. I was going to replace them no matter what shop I went to, Honda or not, because I was aware of this already. I was just happy to have been given the option to go with the cheaper route if I wanted to, as well as Honda’s standard pricing for these types of problems. Great crew at this location with good morals and values, I will continue to get my work done here!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Honda of Escondido. We're pleased to hear that our team ensured a transparent and reliable service experience for you. Your feedback validates what we strive to achieve, and we're glad you've chosen us for your vehicle needs.
