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Reviews

Average Ratings

4.7
413 lifetime reviews. Includes reviews of Lexus of Rockville from DealerRater.com
  • Fantastic car buying experience!

    Our sales rep (Ashley) was very aware of our specific wants, and found us the exact used car we were looking for. She was knowledgeable, friendly ...


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    Our sales rep (Ashley) was very aware of our specific wants, and found us the exact used car we were looking for. She was knowledgeable, friendly and helpful...and was diligent about finding us a car without being pushy. It was the best car buying experience we have ever had, and our first time buying a used car. Everyone at the dealership was friendly and easy to work with, and we got a great deal. I would DEFINITELY go back and would recommend this dealership (and Ashley) to others!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly staff, great service

    Excellent work, on time, great loaner car. They seem to have cut back on food and beverage service, but that's OK.


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    Excellent work, on time, great loaner car. They seem to have cut back on food and beverage service, but that's OK.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Lexus of Rockville Service Excellent

    I have had my RX350 serviced their since purchase the service is always exemption which why I drive the distance for the service I continue to rec...

    Dealer Response

    Hi Denean, Thank you for taking the time to review us! We sincerely appreciate you taking the time to tell us about your visit and we look forward...


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    I have had my RX350 serviced their since purchase the service is always exemption which why I drive the distance for the service I continue to receive.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Denean, Thank you for taking the time to review us! We sincerely appreciate you taking the time to tell us about your visit and we look forward to seeing you again next time! -Your Lexus of Rockville team


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  • Good service

    Had MD state inspection done here. They treated me well and were quick!

    Dealer Response

    Hi Clint, We are so glad that you enjoyed your visit with us! Thank you for choosing us for your vehicle needs and we look forward to doing busine...


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    Had MD state inspection done here. They treated me well and were quick!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Clint, We are so glad that you enjoyed your visit with us! Thank you for choosing us for your vehicle needs and we look forward to doing business with you again soon! -Your Lexus of Rockville team


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  • Car service

    Fast, accurate, friendly and reliable. They exceeded my expectation, they change a recall that I don't know free of charge

    Dealer Response

    Hi Mila, We sincerely appreciate you commenting on the fast, accurate, friendly and reliable service you received during your visit! Thank you for...


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    Fast, accurate, friendly and reliable. They exceeded my expectation, they change a recall that I don't know free of charge

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Mila, We sincerely appreciate you commenting on the fast, accurate, friendly and reliable service you received during your visit! Thank you for the great review and we look forward to seeing you next time! -Your Lexus of Rockville team


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  • Lexus of Rockville Service

    The technicians know my car and always do a superior job

    Dealer Response

    Hi Alexander, Thank you for your feedback on the excellent experience you have received from our Service Team! We are so glad that you enjoyed you...


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    The technicians know my car and always do a superior job

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alexander, Thank you for your feedback on the excellent experience you have received from our Service Team! We are so glad that you enjoyed your visit with us and we look forward to doing business with you again soon! -Your Lexus of Rockville team


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  • Buick Enclave Purchase

    The staff was very courteous and professional. I am very satisfied with the overall experience, Will recommend to anybody looking to purchase a v...

    Dealer Response

    Hi Larry, We sincerely appreciate you taking the time to provide us with feedback on your experience! We look forward to doing business with you a...


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    The staff was very courteous and professional. I am very satisfied with the overall experience, Will recommend to anybody looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Larry, We sincerely appreciate you taking the time to provide us with feedback on your experience! We look forward to doing business with you again soon and hope you have a wonderful day! -Your Lexus of Rockville team


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  • Lexus of Rockville - a Sonic Group dealership

    Joe Harris, Service Writer at Lexus of Rockville, used to take care of our 2001 RX 300. I asked Joe for a recommendation for a certified pre-owne...

    Dealer Response

    Hi Kenneth, Wow! This is the type of experience we love hearing about! We are so glad that our staff provided you with excellent service during an...


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    Joe Harris, Service Writer at Lexus of Rockville, used to take care of our 2001 RX 300. I asked Joe for a recommendation for a certified pre-owned (CPO) salesperson and he sent me to Willie Savage. Mr. Savage seamlessly moved us into a nearly new (CPO) 2014 RX 350. Sonic's pricing strategy and Willie's great customer service had us out the door and on our way in no time. Unlike "back in the day" this purchase did not take all day - which is a breath of fresh air in terms of a car buying experience. Lexus General Manager, Peter Bearsch reached out to us after the sale to ensure our total satisfaction. While I was communicating with Peter I asked him for a recommendation for a CPO salesperson at the nearby Sonic Audi dealership. 5 days later we were driving away from Rockville Audi in our CPO 2014 Audi A5 convertible...with sun and smiles on our faces.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Kenneth, Wow! This is the type of experience we love hearing about! We are so glad that our staff provided you with excellent service during and after your vehicle purchase and that you chose us for your vehicle needs. We look forward to seeing you next time and hope you have a wonderful day! -Your Lexus of Rockville team


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  • excellent

    excellent, fast, helpful, courteous, prompt, Took me right away - even though I was 2 hours early for my appointment

    Dealer Response

    Hi Mary Anne, We sincerely appreciate you taking the time to tell us about your visit! Thank you for the 5 Star review and we look forward to doin...


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    excellent, fast, helpful, courteous, prompt, Took me right away - even though I was 2 hours early for my appointment

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary Anne, We sincerely appreciate you taking the time to tell us about your visit! Thank you for the 5 Star review and we look forward to doing business with you again soon! -Your Lexus of Rockville team


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  • Lexus of Rockville Service

    The Lexus of Rockville dealership service department is very professional and promptly serviced my vehicle. I was provided with a loaner vehicle w...

    Dealer Response

    Hi Ronald, Thank you so much for the great review! We sincerely appreciate you choosing us for your vehicle servicing needs and we look forward to...


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    The Lexus of Rockville dealership service department is very professional and promptly serviced my vehicle. I was provided with a loaner vehicle while my SUV was serviced. I am a returning customer and will continue to use this dealership in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ronald, Thank you so much for the great review! We sincerely appreciate you choosing us for your vehicle servicing needs and we look forward to doing business with you again soon! -Your Lexus of Rockville team


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