Dealer on Cars.com since September 2017
|Sales||8:30 AM - 9:00 PM|
|Mon||8:30 AM - 9:00 PM|
|Tue||8:30 AM - 9:00 PM|
|Wed||8:30 AM - 9:00 PM|
|Thu||8:30 AM - 9:00 PM|
|Fri||8:30 AM - 9:00 PM|
|Sat||8:30 AM - 9:00 PM|
|Sun||8:30 AM - 9:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||8:00 AM - 5:00 PM|
My girlfriend and I each purchased a car from Perry Ford last week. She bought a 2013 Escape and I purchased a 2014 Mustang. Our salepersons, Bernie a
nd Randi, from the internet sales department were extremely helpful. They got my girlfriend the exact car she wanted and she could not stop talking about it since. She is so thrilled with her car, she is still smiling. Bernie and Randi went above and beyond to look for the exact color for the Mustang I wanted. They delivered and got exactly what I wanted. They were friendly and helpful. We did not feel pressure with any part of the purchased. They were straight forward throughout and we were thrilled with the price we got for our new cars. I also have to add we thought we got a great trade in value for both our old cars. Our finance manager, Diego Gonzalez, was extremely pleasant to work with. He has a wonderful personality. My girlfriend and I both said we couldn't remember the last time we were so happy for paying tens of thousands of dollars for something.
Over the past week I have had the real pleasure of working with Sonya and Fred. As a first time car buyer I was very afraid of getting taken advantage
of. Normally I would go to a Chevy dealership, but once i had got to know and work with Sonya and Fred I knew that I wouldn't find that comfort that I did with them anywhere else. Thank you to everyone that works there and being great through the whole process. They defiantly take care of you, and make you feel like family at Perry Ford of Poway!
This place is the most unprofessional place I have ever been too. It's like everyone here doesn't know how to run a business. No one cares about anyth
ing. They don't care when they mess up. They are in no rush to fix any problems. They are zero help at all. I do not recommend anyone going through this company.
72 lifetime reviews of the Service Department.
Kristine is great. She really takes the time to make sure I understand the "why" and what is needed to correct any issues and/or maintenance.
John, thank you for the positive feedback! Kristine is an awesome service advisor and I am happy that she provided you with efficient and well-inform
ed customer service! We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! Sincerely, Mario Lopez, General Manager, firstname.lastname@example.org
Christine in Service Department ALWAYS makes certain my experience is outstanding from start to finish. She IS the face of Perry Ford Service and thos
e I have recommended to her love her too:)
Lisa, thank you for the awesome feedback! Christine is an excellent service advisor and we appreciate all she does for us! We work very hard to ensure
that each of our customers is 100% satisfied with the experience. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! Sincerely, Mario Lopez, General Manager, email@example.com
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