New Deal Pre-Owned Auto

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2.3
(129 reviews)
Visit New Deal Pre-Owned Auto
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 10:00am–4:00pm
(623) 201-5267 (623) 201-5267

Inventory

See all 247 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2012.
Check out our full inventory on our website at www.PhoenixUsedAuto.com . We carry over 100 vehicles ALL under $10000! We also have 50 cars under $5000. Our specialty is cars under $5000 all makes and models.

Meet our employees

View all 10 employees View less employees

Reviews

2.3
(129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Deal Pre-Owned Auto from DealerRater.

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1.0

Finance Car/ Oct 8, drove it to Work for Three cut off on

Finance Car/ Oct 8, drove it to Work for Three cut off on bus now

1.0

Do not buy a vehicle here!!!

Do not buy a car from here!! We bought a car on Saturday and then they call us Monday to return the car. They told us that they couldn’t find a title and we had to return it. We paid $4000 cash as the down payment on Saturday. We go in on Tuesday to return the car and they wouldn’t give us the cash back and gave us a check. We try cashing the check at there bank and they wouldn’t cash it. We go back to the dealership and spoke to the manager directly and he told us he lied about not having the title. He said we weren’t approved with the finance company and that they wanted more money. What I don’t understand is that they let go a car without insurance and without everything being finalized first. I had already put insurance on the car and spend over $300 on the insurance. Do not buy from here it was a total nightmare and I wouldn’t want anybody else to go through this. As I read other reviews I saw other reviews like mine. They don’t care about customers they only care about money. Beware!!!

1.0

They never responded to my inquiry about the Pontiac

They never responded to my inquiry about the Pontiac 2006. Tried twice for contact, No Reply

5.0

I had a great experience at New Deal Pre-owned Autos.

I had a great experience at New Deal Pre-owned Autos. Mario was awesome. Very helpful

5.0

Mario was extremely helpful and knowledgeable of cars

Mario was extremely helpful and knowledgeable of cars that aided in purchase of Honda Accord

5.0

I’m very pleased with the service I received from Mario

I’m very pleased with the service I received from Mario roldan he made my mother and I feel very secure with our car buying experience Thank you new auto

5.0

Looking to see a vehicle seen online but didn't like

Looking to see a vehicle seen online but didn't like after seeing in person, but did find another that we purchased, with no pressuring salesman hanging onto us until we were ready to look at another. Friendly, tried to answer any questions we had, and then set us up for test drive. Afterwards, he set us up to do the paperwork with Stephanie, who also friendly and answered any questions we had. Haven't had the SUV enough to say anything more of it yet, but time will tell, it tested well and like the make so fingers crossed. Thanks, Jeff

5.0

CJ the best car salesman ever.

I met the best salesman ever his name is CJ Chavez. He was very knowledgable about the cars. He took his time to show me cars and he was so pleasant and very nice. And between him and the Manager they gave me a great deal on a Nissan Altima. And I knew my car that I was trading in was not worth much. But they surprised me with the trade and discounts. CJ took his time to get to know what kind of car I needed with gas prices going up. But like I said I never met anyone that just took his time to get to know me as a person and as hot as it gets outside he didn't let that stop him from doing his job. I wish there were more people like him. Thanks CJ Chavez I will remember you kindness and your salesmanship. Ken Holliday

1.0

Service Manager Jerry-very rude and unhelpful

Recently purchased a vehicle from this dealership. Salesman, Dominic, couldn't have been more accommodating and pleasant. The purchase itself was a great experience, however, Jerry, Service Mgr, much different experience. Needed to contact him right away by phone, as the vehicle purchased turned out to have some immediate noted repairs within 15 days of purchase. First spoke with Ron, very nice and willing to help. Was then sent to speak to Jerry about the situation with our purchase needing expensive repairs. Jerry, in my opinion, very difficult to talk to, rude, and very condescending. Wasn't accommodating at all with the seriousness of the situation and wasn't offering to help at all with the repairs existing upon purchase. No satisfactory solution was offered. Very disappointing as vehicle is for a sixteen year old and we were promised great customer service by sales rep. We were also told that vehicle was inspected by a certified mechanic PRIOR to sale and if that was the case, these major repairs shouldn't have been needed. Would not recommend at this point, based upon conversation with Jerry.

1.0

No one answer my question by tex ,i call them with no

No one answer my question by tex ,i call them with no answer, no one pickup the phone

See all 129 reviews