New Deal Pre-Owned Auto

It was a good experience I bought a Cadillac CTS wagon. Most of my contract was done over the phone since I lived almost 4 hrs away.

This place is a JOKE!! Sold me car that I have had nothing but problems with! First day having it, on my way to work broke down 4 miles from home. Bad Thermostat! They replaced it after it sat in Gas Station lot all night waiting for a Tow. Something electrical has been happening also…car is a $7500 NIGHTMARE. I will\would NOT be recommending anyone to New Deal Auto! I mite go start flipping a sign that says best ‘Lemons’ in town!!

Excellent experience with Joe in sales and Esther in finance. Did not feel pressured at all and was not upsold. Joe respected what I was looking for and within the price range that I needed. Excellent experience.

I was sold a Lemon. The car has not been in my possession even a month and they have not been able to fix the issues with it. Brakes grind at a complete stop and squeak, will not shift properly and the seat can not be adjusted. I could not complete a 3 hour trip up north since the car would not go past 40mph uphill and would not shift gears at all. I had to turn around and head home in fear I would break down in the middle of nowhere while on my own. I have video proof of the car not being able to climb the hill and the dealership wouldn't even take a look. This is all after they refused my trade in, refused my first loan so I had to go back and get another bank to finance and the repairs they did on the brakes, which I'm starting to believe never happened as the brakes still squeak, which the guy told me to "spray some brake cleaner and they're good to go". Repairs should not be my responsibility especially if the car is under warranty but was also told it can only be fixed by their 3rd party mechanic that they have some sort of deal with because if I was to take it anywhere I pay out of pocket or they could void my warranty so I can't even get a second opinion in the matter. It's their way or no way. Also, rude to have a man raise his voice to a lady in front of other potential customers as I tried to warn the other people in the lobby of their poor customer service. They lose nothing by refunding me my down payment and restocking the car to sell it to the next poor victim that falls for it. Either way they get their money! Also true you are forced to leave a 5-star review ,they will check before they hand you the card, in order to get a measly $20 gas card to Quik Trip.

Worked with EricC. Got a great deal on a fantastic car. Laura was fast and nice during paperwork. I would definitely come back

Friendly, good selection of vehicles and easy financing. I would definitely check them out! Thank Manuel

Mario and candy help as with getting a car and an answering all of are question and we ask.

I was looking into buying a vehicle from this dealership and was very rude to me.

Horrible service crap cars, do not waste your money here go to a real dealership instead.

Drew was very nice and he was very helpful in helping us find and get a car and candy was very sweet and nice and helped us get the information and details on the car.