New Deal Pre-Owned Auto

(4.1) 64 reviews

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4.1
64 lifetime reviews. Includes reviews of New Deal Pre-Owned Auto from DealerRater.com
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  • Lackluster interest by sales staff.

    Stopped in to see a few vehicles. One was actually on the lot, one was stuck on the showroom floor due to broken door and the third was in maintenance... for "something". Test drove the one I could. Price was okay but there was a lot of broken splash panels under the whole front end. They were very firm on price even with damage I noted. Every wheel had been curbed. Told sales person to call about the one in maintenance. Never got a call. NOT very impressed with the dealership at all.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

  • Sold a car to senior lady that broke down a week later

    New Deal and service manager Jerry Garcia sold my 79 year old mother a car late October 2017 that the brakes started squeaking four days after she bou...ght it. When she took it back in, the service manager Jerry Garcia told her he would not help in fixing the car. A few days later the car would not start and she had to be towed. The car started later that evening and again each time for about a week, but yesterday again would not start and once again had to be towed. I called the dealer and spoke to "Jerry Garcia the service manager" who sold her the car and was told he was not willing to help fix the broken car he sold her. I feel that New Deal Auto and service manager Jerry Garcia cheated my mother, a senior citizen who's car was totaled after she was broadsided by a red light runner.out of the small amount of money she had to replace her vehicle. If the service manager is willing to sell an old lady a piece of crap car in need of repairs, knowing she only has a small amount of money, imagine he wouldn't think twice of taking advantage of you!. If you are wise DO NOT BUY A CAR AT NEW DEAL USED CARS!

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    Does not recommend this dealer

  • Theo gets 5 stars ! No pressure sale. 😁

    Theo the sales person from New Deal dealership was not pushy. They worked with our budget and we were able to purchase a new used truck. ..

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    Does recommend this dealer

  • The prices are good, quality of the cars is low

    Great selection of automobiles and prices are low; but, the quality and the condition of the auto's is poor. Many with damaged exterior and interior ...or even missing parts

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?

  • Total disgrace, dishonest, disrespectful.

    I came here to buy the G35 Sedan 2008 which has 135k miles, it was listed for 9K. The car looked decent for its age. After all said and done, total pr...ice is 10 1/2 K out of the door. They insisted only cashier check is accepted, I had to go to the bank to buy the cashier checks which cost me 20 bucks. Dealer agreed to complete detailing the car if I agree to pay $100 dollars more, wanting to have it nice and clean, I agreed , Dearler agreed, to register full year. None of these promises came true. But the worst part is when the woman who prepare the papers was very irritated, she threw the papers on the desk and guided her finger as if she wanted me to sign, she did not shake my hand nor say thank you for your business. Her altitude was strange. How rude!?! I was calm and quiet but did not know what to do but gently walked out. Advice: If you need some reliable car dealer to do your business, go somewhere else, this is a third world class kind of dealer, no coffee, no bottle water, very dirty restroom. New deal means bad deal and everything is old.

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    Does not recommend this dealer

  • excellent service

    Went in to the dealer to look at one car. They didn't play any games or try to sell us anything else. No extra hidden dealer ads or anything great cus...tomer service there was a rattle on the front rode side of the vehicle and they promised to fix it no extra charge and put it in the contract that they'd fix it. I'd highly recommend this dealer to anyone looking for an inexpensive car and excellent customer service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • easy experience

    The lot and the offices are underwhelming, to say the least. There wasn't much flexibility when it came to negotiating price and the sales person was... fairly new and didn't seem especially knowledgeable about the car I was interested in. But the experience was pleasant enough with no pressure. We worked out financing arrangements quickly enough and so far I am happy with my vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Purchased a vehicle

    Purchased a vehicle from here after reading reviews. Very happy with my decision and will recommend to others. Very reasonable.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

  • Happy

    I've bought two cars from them and they have both been excellent. This dealership does not try to sell warranties or crummy cars. When I bought my fir...st car back when they were new it had some problems and the dealership fixed this at no cost, my second car was perfect. I would never buy another used car in Phoenix.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

  • Kia.... Mike

    Love this dealer... Would recommend all first time car buyers to this place. I myself will definitely return here again...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

New Deal Pre-Owned Auto
4611 W Glendale Ave Glendale, AZ 85301
Used (623) 201-5267
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