[{"id":353479,"personPtyId":31125881,"firstName":"Brian","lastName":"Franklin","titleText":"Finance Director","emailTxt":"bfranklin@klaben.com","empAvgRatingNbr":5,"empReviewCnt":308,"imageUrl":"http://cdn-user.dealerrater.com/images/09acf4138ef7.jpg","drDealerId":7889,"certifiedEmployee":true},{"id":236413,"personPtyId":31123719,"firstName":"John","lastName":"Coco III","titleText":"Sales & Leasing Consultant","shortBioText":"Hello all, my name is John a father of 4 who loves sports, cars, the outdoors and spending time with my family. I have lived in the Cleveland/Akron area for most of my life. I have spent time in the United States Air Force and have worked in retail/sales for the last 12+ years. I love meeting new people which is why I love my job at Klaben. I am always available to help so stop down and see me and let me show you how we make a difference.","emailTxt":"jcoco@klaben.com","empAvgRatingNbr":5,"empReviewCnt":258,"imageUrl":"http://cdn-user.dealerrater.com/images/daa5875140ac.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"1409529600","certifiedEmployee":true},{"id":140545,"personPtyId":31122740,"firstName":"Justin","lastName":"Bolen","titleText":"Sales & Leasing Consultant","shortBioText":"I\u001ave been part of the Klaben Auto Stores since 1999. I love to make buying a vehicle enjoyable and I'll make you feel like part of the family. In my spare time I enjoy golfing, fishing, and the great outdoors. I\u001am originally from Tennessee, but Love N.E. Ohio!!!\r\n\r\n330-673-3139 ext 549","emailTxt":"jbolen@klaben.com","empAvgRatingNbr":5,"empReviewCnt":353,"imageUrl":"http://cdn-user.dealerrater.com/images/b38e4fea9b7f.jpg","drDealerId":7889,"certifiedEmployee":true},{"id":445690,"personPtyId":33543836,"firstName":"Jeffrey","lastName":"Beane","titleText":"Sales & Leasing Consultant","emailTxt":"jbeane@klaben.com","empAvgRatingNbr":5,"empReviewCnt":46,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7889,"certifiedEmployee":true},{"id":332801,"personPtyId":31127744,"firstName":"Carl","lastName":"Esker","titleText":"Sales & Leasing Consultant","shortBioText":"I began my career in the automobile business in 1984. The hot vehicles at that time were the Reliant K cars, the first generation minivans, and the Lebaron Convertible. Lee Iacocca was the boss! I have always sold or managed at Chrysler Dealerships, and have been a loyal owner of Chrysler products for 32 years. They've come a long way! You can contact me directly 7 days a week at (330) 593-6772","emailTxt":"cesker@klaben.com","empAvgRatingNbr":5,"empReviewCnt":107,"imageUrl":"http://cdn-user.dealerrater.com/images/d7bf276a0694.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1267401600","industryStartDtUtc":"452217600","certifiedEmployee":true},{"id":140550,"personPtyId":31122745,"firstName":"Don","lastName":"Jacobs","titleText":"Sales & Leasing Consultant","shortBioText":"I have been assisting customers with their automotive needs at Klaben since June of 1981. I have always enjoyed selling Chrysler products. It is a product that I know and trust. My wife and I have lived in Tallmadge for almost 20 years and enjoy traveling whenever time allows.\r\n\r\n330-673-3139 ext 512","emailTxt":"djacobs@klaben.com","empAvgRatingNbr":5,"empReviewCnt":395,"imageUrl":"http://cdn-user.dealerrater.com/images/281a7dc1359e.jpg","drDealerId":7889,"certifiedEmployee":true},{"id":379559,"personPtyId":31132289,"firstName":"Antonio","lastName":"Taylor","titleText":"Sales & Leasing Consultant","shortBioText":"I love helping people","emailTxt":"ataylor@klaben.com","empAvgRatingNbr":5,"empReviewCnt":75,"imageUrl":"http://cdn-user.dealerrater.com/images/94ea7bc28d46.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1472688000","certifiedEmployee":true},{"id":140549,"personPtyId":31122741,"firstName":"Caleb","lastName":"Jacobs","titleText":"Sales & Leasing Consultant","shortBioText":"In November of 2012 I started my career here at Klaben. I have had the privilege of working here with my father who has been at Klaben since 1981. He has taught me the right way to treat customers and help them with all of their vehicle needs. I can honestly say I love my job and helping people. I look forward to the rest of my career here at Klaben.\n\n330-593-6834","emailTxt":"cjacobs@klaben.com","empAvgRatingNbr":5,"empReviewCnt":271,"imageUrl":"http://cdn-user.dealerrater.com/images/d116be174eec.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"1351728000","certifiedEmployee":true},{"id":223341,"personPtyId":31126696,"firstName":"Chuck","lastName":"Lindon","titleText":"Sales Manager","shortBioText":"330-593-6859","emailTxt":"clindon@klaben.com","empAvgRatingNbr":5,"empReviewCnt":146,"imageUrl":"http://cdn-user.dealerrater.com/images/e02af4ce39f5.jpg","drDealerId":7889,"certifiedEmployee":true},{"id":140546,"personPtyId":31122744,"firstName":"Nick","lastName":"Brandt","titleText":"Sales & Leasing Consultant","shortBioText":"I live in Green with my wife and two kids. I have always enjoyed cars including maintaining and customizing them. I have owned 20 different vehicles in the last 18 years. I am a Jeep Wrangler expert. I enjoy my time off upgrading my 2016 Wrangler Unlimited Rubicon. I look forward to swapping Jeep stories with you.\r\n\r\n330-673-3139 ext 547","emailTxt":"nbrandt@klaben.com","empAvgRatingNbr":5,"empReviewCnt":184,"imageUrl":"http://cdn-user.dealerrater.com/images/bc9fe3420797.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1328054400","industryStartDtUtc":"1328054400","certifiedEmployee":true},{"id":177492,"firstName":"Justin","lastName":"Stinnett","titleText":"Service Advisor","shortBioText":"330-673-3139 ext 151","emailTxt":"jstinnett@klaben.com","empAvgRatingNbr":5,"empReviewCnt":180,"imageUrl":"http://cdn-user.dealerrater.com/images/edb92b563020.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"1199145600","certifiedEmployee":true},{"id":437234,"personPtyId":32449627,"firstName":"Timothy","lastName":"Beane","titleText":"Sales Manager","emailTxt":"tbeane@klaben.com","empAvgRatingNbr":5,"empReviewCnt":18,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1117584000","certifiedEmployee":true},{"id":353478,"personPtyId":31126017,"firstName":"Kim","lastName":"Devlin","titleText":"Finance Manager","emailTxt":"kdevlin@klaben.com","empAvgRatingNbr":4.9,"empReviewCnt":288,"imageUrl":"http://cdn-user.dealerrater.com/images/d142751ee1a2.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1151712000","certifiedEmployee":true},{"id":140554,"personPtyId":31122746,"firstName":"Joe","lastName":"Hilliard","titleText":"Service Advisor","shortBioText":"I have been with Klaben for 20 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 14 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them.\r\n\r\n330-673-3139 ext 167","emailTxt":"jhilliard@klaben.com","empAvgRatingNbr":4.7,"empReviewCnt":182,"imageUrl":"http://cdn-user.dealerrater.com/images/8e09bd4554a3.jpg","drDealerId":7889,"certifiedEmployee":true},{"id":158504,"personPtyId":31122911,"firstName":"Gilbert","lastName":"Perrin","titleText":"Sales & Leasing Consultant","shortBioText":"I've been at Klaben Auto Stores for 5 years, I started out in the detail shop cleaning cars and worked my way into sales. In 2015 I was promoted to the leasing office. 330-673-3139 ext 548","emailTxt":"gperrin@klaben.com","empAvgRatingNbr":5,"empReviewCnt":187,"imageUrl":"http://cdn-user.dealerrater.com/images/1150cbb1ad8b.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1346457600","industryStartDtUtc":"1346457600","certifiedEmployee":false},{"id":342555,"personPtyId":31124850,"firstName":"Steve","lastName":"Stephens","titleText":"General Sales Manager","shortBioText":"In 1983 still in High School I started working with my Father who was a Store Manager for Cobbledick Buick in Shaker Hts, OH as a lot porter. After graduation, I took on a full time roll with the dealership allowing me to work in several areas (Service/Parts/Body shop/New & Used Cars) ultimately that lead me to my career in Sales. In 1993 just married and with a newborn child, I made the move to Klaben Ford. I was able to build a strong customer base and moved up to a management role in the lease department. In 2005 I was asked to move to Klaben Chrysler Jeep Dodge. I found it an exciting change that has now led me to being a store manager. I\u001ave been with Klaben Auto Stores for over 20+ years. A family owned store completely committed to 100% customer satisfaction and always involved with our local communities, I\u001all be here for another 20 years, God willing. I\u001am blessed to have a beautiful Wife, 4 Children, 3 Grandkids..so far! and a super staff to work with every day.","emailTxt":"sstephens@klaben.com","empAvgRatingNbr":5,"empReviewCnt":60,"imageUrl":"http://cdn-user.dealerrater.com/images/ad9acd7cb42c.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"754704000","industryStartDtUtc":"436492800","certifiedEmployee":false},{"id":380896,"personPtyId":31131412,"firstName":"Jeff","lastName":"Reider","titleText":"Sales Manager","shortBioText":"I have worked in the automobile industry for 20 years and have recently just started my career at Klaben Chrysler Jeep Dodge Ram. I have always liked Chrysler Dodge Jeep products for their style and performance. Being married for 22 years and having 3 kids keeps me busy outside of work. I enjoy watching sports(mostly Cleveland and Ohio State) and playing golf as much as possible. I welcome anyone in the market for a vehicle to contact me.","emailTxt":"jreider@klaben.com","empAvgRatingNbr":5,"empReviewCnt":28,"imageUrl":"http://cdn-user.dealerrater.com/images/03a53c873ad1.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"823132800","certifiedEmployee":false},{"id":371753,"personPtyId":31129442,"firstName":"Tom","lastName":"Papish","titleText":"Service Manager","emailTxt":"tpapish@klaben.com","empAvgRatingNbr":5,"empReviewCnt":8,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7889,"certifiedEmployee":false},{"id":301752,"personPtyId":31127535,"firstName":"Mike","lastName":"Thames","titleText":"Service Advisor","emailTxt":"mthames@klaben.com","empAvgRatingNbr":4.8,"empReviewCnt":33,"imageUrl":"http://cdn-user.dealerrater.com/images/038d8182765d.jpg","drDealerId":7889,"certifiedEmployee":false},{"id":273280,"personPtyId":31128417,"firstName":"Corey","lastName":"Graham","titleText":"Service Advisor","shortBioText":"330-673-3139 ext 169\r\n330-593-6870","emailTxt":"cgraham@klaben.com","empAvgRatingNbr":4.6,"empReviewCnt":56,"imageUrl":"http://cdn-user.dealerrater.com/images/f681fdb3053a.jpg","drDealerId":7889,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"991353600","certifiedEmployee":false},{"id":266193,"personPtyId":31126754,"firstName":"Richard","lastName":"Klaben","titleText":"President","shortBioText":"I started in 1974 washing cars and thereafter filled many positions and assumed more responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Integrity - hard work - commitment to excellence - continuous improvement - customer driven. Customers are the foundation of our success! We have a great team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We have one common goal, to deliver the best value to our customers, fellow team members, partners and communities. I am proud to be a part of the Klaben Team. Family comes first and I am blessed to have 4 children and an incredible wife. My passion is the business. 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I am married to my beautiful wife and have a daughter and a boston terrier and a beabull-english bull dog beagle mix. I am a HUGE people person and LOVE giving a great car buying experience!","emailTxt":"jjones@klaben.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":7889,"certifiedEmployee":false}]

Klaben Chrysler Jeep Dodge RAM

(4.9) 3383 reviews

Dealer on Cars.com since December 2012

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed

Reviews

4.9
3383 lifetime reviews. Includes reviews of Klaben Chrysler Jeep Dodge RAM from DealerRater.com
  • Great Experience
    July 7, 2017

    Once we agreed upon a fair price, the process was easy and fast. This is my second vehicle leased at Klaben and our fourth as a family through Klaben... Jeep and Klaben Ford.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Outstanding!
    February 17, 2018

    We just picked up a Chrysler 200c for my husband today. Carl Esker made it so simple for us to come in and get right out the door! Carl always goes ab...ove and beyond our expectations and we highly recommend working with him. This was our 3rd vehicle from Klaben. Brian Franklin also helped us with our financing options and got us into a better loan than we expected. We are life long customers of Klaben from here on out.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Amazing job Jeff!
    February 17, 2018

    Jeffery was super nice. He got me into a great car. I would defenitley recommend him to my family and friends. I will go back to him next time I need ...a new car.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

4.9

408 lifetime reviews of the Service Department.
Includes reviews of Klaben Chrysler Jeep Dodge RAM from DealerRater.com

  • Outstanding!
    February 17, 2018

    We just picked up a Chrysler 200c for my husband today. Carl Esker made it so simple for us to come in and get right out the door! Carl always goes ab...ove and beyond our expectations and we highly recommend working with him. This was our 3rd vehicle from Klaben. Brian Franklin also helped us with our financing options and got us into a better loan than we expected. We are life long customers of Klaben from here on out.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Headlight wiring and serpentine belt replacement
    February 15, 2018

    The crew at Klaben are the best. Especially Corey. They did their best to keep the price of the repairs down for me, a college student who needs his c...ar to get from work and class. Being that they knew how important it was for me to have some form of transportation, the wonderful folks there set me up with a rental car free of charge until the repairs were finished. I???d highly recommend Klaben if you???re in need of any kind of repairs. They treat you right.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Wheel Balance

    $56

    Oil, Filter Change

    $31.95 and up*

    Tire Rotation

    $14.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 495 Offers on 17 Models

About Our Dealership

Dealer on Cars.com since December 2012

At Klaben, we keep it simple and straightforward. Get your "Best Bottom Line Deal" on hundreds of new, used & certified vehicles - everyday! At Klaben , you're always "closer than you think" to a huge selection, outstanding service and a great value. Check out what others are saying about Klaben on DealerRater at www.dealerrater.com!

"We're Closer Than You Think"

Top Reviewed Employees

Brian Franklin

Finance Director

308 reviews

John Coco III

Sales & Leasing Consultant

258 reviews

Justin Bolen

Sales & Leasing Consultant

353 reviews

Jeffrey Beane

Sales & Leasing Consultant

46 reviews

Carl Esker

Sales & Leasing Consultant

107 reviews
Klaben Chrysler Jeep Dodge RAM
1106 W Main St Kent, OH 44240
New (330) 474-6400
Used (330) 474-3648
Service (330) 474-6360
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