Klaben Chrysler Jeep Dodge RAM

New 866-452-7671 Dealer Website
Used 866-463-5131 Email Dealer
Service 866-452-7815

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Reviews

Average Ratings

5.0
Average based on 815 reviews.
  • First Car!

    Absolutely fantastic!! He made buying my first car so easy and he genuinely cares about finding you the right one! I will definitely go back in th...


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    Absolutely fantastic!! He made buying my first car so easy and he genuinely cares about finding you the right one! I will definitely go back in the future and I'm so happy I went to Klaben!! If you are looking for a new one, you will not regret having John help you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience-Don Jacobs

    We had a great experience at Klaben! Don Jacobs was friendly and helpful. I was able to test drive my car and drive it home the same day. The enti...


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    We had a great experience at Klaben! Don Jacobs was friendly and helpful. I was able to test drive my car and drive it home the same day. The entire staff was friendly and helpful. They made the drive to Kent worth my effort.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The best dealership in N.E. Ohio

    If you go to Klaben Chrysler you WILL get the very best deal and service. I have bought 8 cars at Klaben and have always been treated like I real...


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    If you go to Klaben Chrysler you WILL get the very best deal and service. I have bought 8 cars at Klaben and have always been treated like I really matter to them and they will try their best to get you that deal. Always get the Klaben Loyalty Link since it gets great discounts like $9.95 oil changes and they always top off all fluids. And ask for Don Jacobs, he has always gotten me a great deal on new cars.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • ALL PURCHASED AT KLABEN

    To say that I am a big Klaben fan is an understatement. I have purchased numerous cars there and have always tried to deal with Don Jacobs because...


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    To say that I am a big Klaben fan is an understatement. I have purchased numerous cars there and have always tried to deal with Don Jacobs because I find him to be totally honest with me. But, he's very popular and has trusted me with some of the other salesmen (John and Gilbert). Don is always in the background, though, making sure that I get a good deal and satisfied with my purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Experience!

    Unfortunately my car was hit by a careless driver and totaled; I found myself in the market for a car, and fast. I found a vehicle online that I l...


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    Unfortunately my car was hit by a careless driver and totaled; I found myself in the market for a car, and fast. I found a vehicle online that I liked and visited the Klaben used lot to take a look. Gary Damis, who oversees the lot, was beyond helpful, accommodating, understanding, and honest. I looked at other similar vehicles that day, but came back to Klaben because of the service they offered. Gary treated me like a person, not a deal, and even made my three-year old daughter who accompanied us on the search, feel comfortable (and won her heart). The whole Klaben team worked efficiently to meet m y financial needs, and get me my car quickly and in tip-top shape. It was a completely painless, and actually pleasant experience, and I could not be happier with Gary and Klaben Auto. It is definitely "our place" for cars now, and I will certainly recommend them anytime I get the chance! Thanks again to Gary, who is a top-notch, honest, friendly, and reliable guy, and to Klaben for being there when we needed them most!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience on a New Lease

    I've purchased all of my vehicles from Klaben since the '70s. I've always had a good experience whenever I purchased one. This time, I was lookin...


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    I've purchased all of my vehicles from Klaben since the '70s. I've always had a good experience whenever I purchased one. This time, I was looking to lease a Jeep Compass. I had rented one a year ago and it met all my needs. Unfortunately, there were no Compasses in stock. John Coco, with the help of Steve Romesberg, introduced me to the Jeep Patriot. The Patriot fit my needs as well as the Compass had. They seem very similar in operation and interior comfort. I prefer the body style of the Patriot over the Compass as well (looks more like a traditional Jeep). John was very patient with me explaining how leasing worked. I was a little apprehensive, but once he explained it to me in simple terms, I was comfortable with the deal. I traded in my old pickup and Klaben gave me a fair price for my trade. In all, I was very pleased with the lease purchase and would recommend Klaben and John Coco if you are interested in purchasing or leasing a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Top notch service

    There is a stereotype for car salesmen being sleazy and dishonest. That's why we have always gone to Don Jacobs. He is the total opposite of the t...


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    There is a stereotype for car salesmen being sleazy and dishonest. That's why we have always gone to Don Jacobs. He is the total opposite of the typical stereotype. He is honest. He is trustworthy. He's not just looking for a sale to make money. He genuinely wants to help you make the right decision when it comes to buying a vehicle. I recommend him to everyone I know looking to buy a car because I know he is going to treat them right!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service

    I'm writing to commend one of the service advisors-Corey Graham for his outstanding job of diagnosing and fixing (without any hassle) the problem ...


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    I'm writing to commend one of the service advisors-Corey Graham for his outstanding job of diagnosing and fixing (without any hassle) the problem on my 2014 Jeep Cherokee Latitude. There was a rubbing noise from the right front whee at low speeds, it seemed it might need brakes but the mechanic said they were fine which led us to Klaben Jeep and Corey. I thought he might say we were hearing things since the vehicle is still under warranty but he was very courteous and professional and promised to drive and see what was up. I have to say that he was one of the first advisors that I was totally confident in.He called me a few hours later and said a bad "carrier bearing" was to blame,he replaced it under warranty with no hassle and I was good to go. Corey's attitude and professionalism will keep me as a Klaben customer from now on. Thanks and keep up the good work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I LOVE MY RENEGADE!

    I have never been happier with a vehicle purchase! Joe Bellian is an amazing salesperson. He's extremely knowledgeable and has a wonderful perso...


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    I have never been happier with a vehicle purchase! Joe Bellian is an amazing salesperson. He's extremely knowledgeable and has a wonderful personality. Brian is a finance and paperwork whiz and is quite humorous. They make the experience truly enjoyable. I know that I can count on both of them if I need assistance in the future. Rest assured, these 2 gentlemen will be who I recommend to anyone looking to purchase a new vehicle. Andy Bellian has a great team at Klaben - a team he can be proud of!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • ABOVE AND BEYOND SATISFIED!

    I would like to take the time to say that I keep coming back to Klaben because of the great work and kindness Don Jacobs has shown me and my famil...


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    I would like to take the time to say that I keep coming back to Klaben because of the great work and kindness Don Jacobs has shown me and my family. The first time I came there he was so hospitable at making sure my sister and I were comfortable while we waited. He always no matter what makes me feel like more than a customer, He does all he can to make sure that I am happy with what I have. Don is a great person and I would recommend to anyone to come and check him out here at Klaben. Brian Franklin also works hard for you. He is very personable. Everyone here at Klaben are extremely awesome!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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