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Reviews

Average Ratings

4.9
660 lifetime reviews. Includes reviews of John Hine Mazda from DealerRater.com
  • regular oil, filter, tire rotation spot on

    First time at this dealership for an oil and filter on my new 2015 Mazda 3. I've owned two mazdas and always taken them to the dealer who sold me ...


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    First time at this dealership for an oil and filter on my new 2015 Mazda 3. I've owned two mazdas and always taken them to the dealer who sold me the car, but Hine was exceptional and the service rep, Tina, was awesome and made me feel at home as she explained all the benefits of having my car serviced at Hine. The wifi, desktops, snacks, coffee and bottled water made me feel like I was at a Lexus dealership (and I've owned 2 Lexus models, 2 Infiniti models). I miss the complimentary car wash but we have a drought here in San Diego. I look forward to coming back and taking the free shuttle to the Fashion Valley Shopping Center but the customer lounge just might make me stay because I'll just spend money at the mall. LOL PS I did try to buy my new Mazda at Hine but they didn't have the right color combination which another dealer had...next time I'll buy here

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • This is our Three-Peat.
    May 23, 2017

    Although we moved out of the area, we wouldn't think of going anywhere else for our vehicles. Michael Watkins and the Finance person, Keith are w...

    John Hine Mazda

    Thank you for taking the time to write a review and share your positive experience. We are very happy to hear that you always have a great experie...


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    Although we moved out of the area, we wouldn't think of going anywhere else for our vehicles. Michael Watkins and the Finance person, Keith are wonderful to deal with. Not only do we feel that we get a fair deal every purchase, we have a good time doing it. They extend themselves to the customer and make it clear that your satisfaction is number one.

    Does recommend this dealer
    John Hine Mazda

    Thank you for taking the time to write a review and share your positive experience. We are very happy to hear that you always have a great experience working with Michael Watkins and Keith Gonzales. We appreciate your business and hope you enjoy your new car!


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  • Excellent car-buying experience!
    May 22, 2017

    This is our second car purchase from Michael Watkins at John Hine, and I can truly say that Michael makes buying a car fun, easy, and an absolute ...


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    This is our second car purchase from Michael Watkins at John Hine, and I can truly say that Michael makes buying a car fun, easy, and an absolute pleasure. He is honest and straightforward. He is knowledgeable like no other. Michael is the one you want to see when you are looking for a new Mazda. Highly, highly recommended him!

    Does recommend this dealer

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  • They work for you
    May 19, 2017

    Andre was my salesman and made it his personal goal to get me a deal that fit my budget. I am beyond satisfied with the crew at John Hine. Would d...


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    Andre was my salesman and made it his personal goal to get me a deal that fit my budget. I am beyond satisfied with the crew at John Hine. Would definitely recommend!

    Does recommend this dealer

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  • I had a great experience
    May 18, 2017

    From the moment I drive in to the moment I drive off. Very Happy with the service provided & the Courtsey Rental & with John Hine Mazda was assis...


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    From the moment I drive in to the moment I drive off. Very Happy with the service provided & the Courtsey Rental & with John Hine Mazda was assisted by Robert Toole from Service in Mission Valley Office! Thank you so much! For Everything John Hine Mazda & Robert Toole for taking care of my recall & my rental.

    Does recommend this dealer
    Came in for service or repair

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  • Great experience from test drive through purchase
    May 17, 2017

    We worked with Tyler and he was awesome from the day we first test drove cars to the day we drove off in our new MX-5 RF. Honestly, when we start...

    John Hine Mazda

    Thank you for taking the time to write a review and share your positive experience. Providing great customer service is very important to us, and ...


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    We worked with Tyler and he was awesome from the day we first test drove cars to the day we drove off in our new MX-5 RF. Honestly, when we started we were planning to buy a different brand car, but Tyler's patient, helpful and low pressure approach allowed us to find the right car, and feel good about the whole car buying experience. He is very knowledgable about the entire Mazda lineup, was always quick to answer questions, and was a very fair negotiator. When we decided which car model, trim and color we wanted, he worked with us to get the exact car we wanted and kept us informed every step of the way. On the day we picked up our car, Tyler had prepared all of the paperwork in advance and informed up of the options we would have to consider, so the pickup was smooth and quick. We will need to replace another car sometime soon, and we will definitely give Tyler and John Hine Mazda another chance to win our business.

    Does recommend this dealer
    John Hine Mazda

    Thank you for taking the time to write a review and share your positive experience. Providing great customer service is very important to us, and we are very happy to hear that Tyler Kalevitch provided you with that and kept you informed every step of the way. We appreciate your business and look forward to seeing you again soon when you are ready for another car!


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  • Michael was great
    May 16, 2017

    Michael was a pleasure to deal with he made things easy and most of our negotiating was done over text message. He got me the price I wanted on th...


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    Michael was a pleasure to deal with he made things easy and most of our negotiating was done over text message. He got me the price I wanted on the used car I wanted and even saved me a little by getting me a better APR. I usually can't stand car salesmen but I will go back and buy from him again.

    Does recommend this dealer

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  • Perfect buying experience
    May 16, 2017

    Tyler was a pleasure to work with from start to finish. He went out of his way to help me determine the right options for the car I was intereste...


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    Tyler was a pleasure to work with from start to finish. He went out of his way to help me determine the right options for the car I was interested in, and even identified the exact car I was looking for as it was being shipped to his dealership. I visited 2 other Mazda dealerships and each time within 15 minutes I knew I'd be buying from Tyler & John Hine. Once the car arrived, I went in the next day and completed the purchase within an hour. I can't recommend these guys enough, you won't be disappointed!

    Does recommend this dealer

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  • Excellent experience buying my first Mazda!
    May 10, 2017

    I never considered owning a Mazda until one was provided to me as a loaner at the Jeep dealership. I fell in love with the Mazda 3 instantly. My c...


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    I never considered owning a Mazda until one was provided to me as a loaner at the Jeep dealership. I fell in love with the Mazda 3 instantly. My coworker purchased his from Tyler at John Hine and also had a great experience. Tyler went out of his way to get me the exact vehicle I was looking for and rushed it to the dealership. They provided me a loaner vehicle, free of charge, after I sold my Jeep to allow time for the check to clear. When I came to pick it up, it was ready to go and I was in and out expeditiously. They were very competitive with pricing and extremely accommodating. I have already referred my coworker to them to purchase his CX5. I will definitely continue referring friends to Tyler at John Hine Mazda!

    Does recommend this dealer

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  • Quick and Effecient
    May 1, 2017

    In my case arrived at 8:45 at the dealership in the early am and was on my way home before 10:00 in the morning... All of my dealings with Michae...


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    In my case arrived at 8:45 at the dealership in the early am and was on my way home before 10:00 in the morning... All of my dealings with Michael Watkins, were via email with a few phone contacts... The email and contacts matched exactly the deal I received... No surprises- In fact nothing varied except I am to receive a $500.00 loyalty rebate check, which was not part of the original conversation. My second car from Hines... My guess is that this relationship will continue.

    Does recommend this dealer

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