Just purchased a 2016 GMC Terrain SLE-1 on the Costco buying program. Salesperson was knowledgeable about the program, had the SUV ready to drive when... we arrived. Purchased a Buick La Cross from the Buick Open Golf tournament sale here in 2006.. Also was a good experience and they were easy to transact with. After we sealed the purchase they detailed the SUV nicely and sent us off with a full tank of gas. I have purchased/owned BMW and Lexus and my experience at MK Brown was as dignified and transparent as those brands. All in all a good experience. I live in North County. I went to my local GMC dealer first but it difficult to transact so I ended up at MK Brown after giving my local dealer the opportunity. They met my expectations once again on this purchase. Am enjoying the quiet and comfort of the Terrain.
Thanks to Lorenzo I was able to walk out with a fantastic car that met my family needs. I felt he went above and beyond to make sure it was affordable... and met our specific criteria. Thank you to everyone who helped
Oil change and Tire rotation. Met the time they estimated. Good communication.
Like that when you purchase a new car from this dealership your first 2 service are free!! When you come in get your car service they also vacuum and ...wash your car, now that my friend is customer service at it’s best. People are very friendly and consider
Ascertained the problem and repaired it. Called and explained the issue gave a repair estimate in a timely fashion.
Thank you for the great service, have a good day. Good bye.
Had a very unpleasant experience with Steve Lane. I do not recommend this dealership to anyone.
Kaur - Thank you for your review. We're sorry to hear that you didn't have a good experience. Jake Monnier would very much like to learn more details ...about what happened so we can help. Please reach out to him at 619-291-2040. Sincerely - Marvin K. Brown Auto Center.
Steve Lane made my buying experience quick, easy and seemless. He was straight forward and up front with everything. I traded in and drove out in a ne...w GMC truck in minimal time. Highly recommended.
Kevin is really helpful. Service is always done quick. My dad has worked with Kevin for a while now and has enjoyed his experience.
Excellent service, Anthony was very knowledgeable. Geraldo was very helpful And attentive.