Reviews

Average Ratings

4.7
127 lifetime reviews. Includes reviews of Mossy Ford from DealerRater.com
  • The best Salesperson we have ever dealt with!

    We had visited over 20 dealerships looking at cars. We could not find a salesperson anywhere that would give us information that was useful. Most ...

    Dealer Response

    Thank you for reviewing Mossy Ford and welcome to our family! We are beyond pleased to hear that you had a GREAT experience. We value your feedb...


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    We had visited over 20 dealerships looking at cars. We could not find a salesperson anywhere that would give us information that was useful. Most had no clue about what they sold and others tried to sell us what they wanted to sell. Then we went to Mossy Ford to look at Fords again. We had been to two other Ford stores but the salespeople we talked to didn't seem to know much about anything. We met Richard King and told him we had been shopping for a vehicle but we're not sure what was the best choice. He asked us if we could sit down for 10 minutes and talk about what we expected out of our next vehicle. We talked about everything from From manufacturing and engineering advancements to the pros and cons of leasing. We narrowed it down to 2 vehicles in less than 20 minutes, test drove both (which were the best test drives we had ever been on) and purchased in less than 3 hours. Richard was a joy to work with and Scott the manager was great! We already have 2 friends purchasing from Richard at Mossy Ford. Save yourself time a go see him first. He could save you days and you won't regret it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing Mossy Ford and welcome to our family! We are beyond pleased to hear that you had a GREAT experience. We value your feedback and business. If you have any friends, family, neighbors or co-workers looking for a vehicle, please send them our way! Once again, thank you for the opportunity to earn your business!


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  • It was a very pleasant hassle free transaction!
    September 6, 2017

    We were in and out with our new car in under 1 hour- We never experienced this easy, no hassle car buying experience before now.


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    We were in and out with our new car in under 1 hour- We never experienced this easy, no hassle car buying experience before now.

    Does recommend this dealer

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  • Excellent communication.
    September 5, 2017

    We called the dealer and explained that we would be traveling in from a different city. The dealer understood our situation, wasn't pushy, was ext...


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    We called the dealer and explained that we would be traveling in from a different city. The dealer understood our situation, wasn't pushy, was extremely proficient at communicating effectively and promptly, and negotiated very fairly. GREAT experience from beginning to end.

    Does recommend this dealer

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  • Purchased a new Ford Escape
    September 5, 2017

    This is the second vehicle I purchased from Mossy Ford in Pacific Beach. I leased my new vehicle two days before the Labor Day weekend sales event...


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    This is the second vehicle I purchased from Mossy Ford in Pacific Beach. I leased my new vehicle two days before the Labor Day weekend sales event. When the new Labor Day specials were released, I returned to the dealership to see if I could renegotiate my new car deal. They were very cordial and although they weren't obligated to renegotiate my current deal they were more than happy to accommodate me and we were able to settle on a new deal. Thank you to Jennifer Bohn and Patrick McAllister for making me a very happy and satisfied customer.

    Does recommend this dealer

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  • Quick and easy!
    September 4, 2017

    Billy at Mossy Ford was excellent! He listened to everything we wanted and didn't want and made the whole experience enjoyable. The whole team too...


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    Billy at Mossy Ford was excellent! He listened to everything we wanted and didn't want and made the whole experience enjoyable. The whole team took the stress out of car shopping from beginning to end. We highly recommend Mossy Ford, especially Billy!!

    Does recommend this dealer

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  • Lacks attention to detail
    August 9, 2017

    Service was good. Paul was friendly and helpful. I do not like the fact he said there where 2 key fobs he just couldent find the other at the mome...


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    Service was good. Paul was friendly and helpful. I do not like the fact he said there where 2 key fobs he just couldent find the other at the moment. I e mailed him about this and i recieved the answer they didnt have it. Kind of uneasy feeling knowing the main key fob is floating around out there...its small things that need to be evaluated.

    Does recommend this dealer

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  • Painless Car Buying Experience
    August 4, 2017

    I did quite a bit of research and settled on the Fusion Energi for my car. I did the initial contact by email to three Ford agencies. Jennifer ema...


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    I did quite a bit of research and settled on the Fusion Energi for my car. I did the initial contact by email to three Ford agencies. Jennifer emailed back immediately, and we worked together via email and phone for several days to narrow down my choice in your inventory. When we met Jennifer showed me three cars on my list, and I chose the one that was the perfect car for me. Jennifer has a warm and friendly personality, her confidence and knowledge inspired confidence in me. Mike Wilson took me through the price agreement phase, one which is usually NOT painless for me. But he made it pleasant, maybe even fun, and we agreed on a price that I believe was fair to me. Diego (?) must be a terrific salesman, because I bought extended plans that I have never done before.

    Does recommend this dealer

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  • Car purchase

    Great place to buy a car. The staff is friendly and helpful . Jerry Lizarme my sales consultant was educated and well informed about the cars he...


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    Great place to buy a car. The staff is friendly and helpful . Jerry Lizarme my sales consultant was educated and well informed about the cars he sells. I thank Jerry for being patient with me and taking the time to teach me how to operate my new Ford Focus hatchback. I love my new car. Buy your next car at this dealership you will not regret it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Overall pleasant experience
    July 30, 2017

    Only courteous friendly courteous I found the staff to be friendly the dealership clean I think the price was okay the finance department was a li...


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    Only courteous friendly courteous I found the staff to be friendly the dealership clean I think the price was okay the finance department was a little pushy

    Does recommend this dealer

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  • Wonderful car buying experience
    July 17, 2017

    We did our research and knew what kind of truck we wanted and Mossey ford had it in their inventory. We were treated with respect upon arrival a...


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    We did our research and knew what kind of truck we wanted and Mossey ford had it in their inventory. We were treated with respect upon arrival and throughout the entire process. The show room was clean and classic, making a relaxing atmosphere. Great coffee too! The staff we're all knowledgeable, polite, and clearly explained the answers to our questions and throughout the negotiation process. We recommend Mossey ford (Mission Bay) Billy Weinmann (internet sales), Jason Armenta (closer), Juan (finance) and Mike Wilson (sales manager).

    Does recommend this dealer

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