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Reviews

Average Ratings

4.3
68 lifetime reviews. Includes reviews of Mossy Ford from DealerRater.com
  • The best Salesperson we have ever dealt with!

    We had visited over 20 dealerships looking at cars. We could not find a salesperson anywhere that would give us information that was useful. Most ...

    Dealer Response

    Thank you for reviewing Mossy Ford and welcome to our family! We are beyond pleased to hear that you had a GREAT experience. We value your feedb...


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    We had visited over 20 dealerships looking at cars. We could not find a salesperson anywhere that would give us information that was useful. Most had no clue about what they sold and others tried to sell us what they wanted to sell. Then we went to Mossy Ford to look at Fords again. We had been to two other Ford stores but the salespeople we talked to didn't seem to know much about anything. We met Richard King and told him we had been shopping for a vehicle but we're not sure what was the best choice. He asked us if we could sit down for 10 minutes and talk about what we expected out of our next vehicle. We talked about everything from From manufacturing and engineering advancements to the pros and cons of leasing. We narrowed it down to 2 vehicles in less than 20 minutes, test drove both (which were the best test drives we had ever been on) and purchased in less than 3 hours. Richard was a joy to work with and Scott the manager was great! We already have 2 friends purchasing from Richard at Mossy Ford. Save yourself time a go see him first. He could save you days and you won't regret it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing Mossy Ford and welcome to our family! We are beyond pleased to hear that you had a GREAT experience. We value your feedback and business. If you have any friends, family, neighbors or co-workers looking for a vehicle, please send them our way! Once again, thank you for the opportunity to earn your business!


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  • Rip off team
    February 21, 2017

    Rip off team ...


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    Rip off team ...

    Does not recommend this dealer

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  • Awesome
    February 5, 2017

    Jimmy helped me pick out a new F-150 and made sure I got exactly what i was looking for in every way. Beyond that, he took very good care of me in...


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    Jimmy helped me pick out a new F-150 and made sure I got exactly what i was looking for in every way. Beyond that, he took very good care of me in dealing with the paper work and made it an easy process. He also helped my parents find a mustang they liked and they have nothing but good things to say as well. Highly recommend, if your looking for a ford, look for Jimmy!

    Does recommend this dealer

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  • Attempted rip off
    December 6, 2016

    made appointment and took truck in for Driver side Blendor issue. Had declined their offer on line service appt site recommendation for full tune...


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    made appointment and took truck in for Driver side Blendor issue. Had declined their offer on line service appt site recommendation for full tune-up. Was called to confirm that I requested a PASSENGER side Blendor repair as well as a full Tune. ( They had done it 2000 miles ago. Do they keep records??) Then, i was charged $135 diagnostic fee to tell me that it would cost $1200 to do a repair that I had previously had done at a Ford dealer in Colorado on the PASSENGER side for $500!

    Does not recommend this dealer
    Came in for service or repair

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  • Richard King Sales Person

    Richard has been a pleasure to work with. I especially appreciate someone who honestly cares about the end user and the practical nature of how a ...


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    Richard has been a pleasure to work with. I especially appreciate someone who honestly cares about the end user and the practical nature of how a car has to fit the buyer. I leased a 2016 Ford C-Max Hybrid and Richard made the buying process so much easier than what we have had to endure in the past. It was quick and easy and he really anticipated all of my needs. He is a true professional and has followed up with me on numerous occasions to make sure I am still satisfied and that the car is serviced when necessary. I will request Richard next time we either purchase or lease a car from Mossy Ford and continue to come back because of him. Thank you Richard for your service! Mary

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The worst experience of my life
    March 15, 2016

    The worst experience of my life...


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    The worst experience of my life...

    Does not recommend this dealer

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  • Ripped off
    January 14, 2016

    I will never again buy a ford. I bought a brand new Ford Fiesta and it does not function. I was told by the dealership my car would "never be fixe...


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    I will never again buy a ford. I bought a brand new Ford Fiesta and it does not function. I was told by the dealership my car would "never be fixed" and just to "keep bringing it in". Even though every time I bring it in nothing is done. The car still isn't running properly. I've had my car looked at several times and they all say it's a defective transmission but nothing is going to be done about it. I tried to bring the car back and they won't take it back. I will never buy a ford ever again. They will keep taking my payment every month but I won't have a car. Is that fair?

    Does not recommend this dealer

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  • New F-150 Excellent Experience

    Short Version: I got more than I wanted without breaking my budget...and enjoyed the experience. 1st for me when buying a new vehicle...Thanks Pau...


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    Short Version: I got more than I wanted without breaking my budget...and enjoyed the experience. 1st for me when buying a new vehicle...Thanks Paulette! xxxxxxx Long Version: I visited no less than 10 dealerships in my search for a new truck before arriving at Mossy Ford. I had a very specific idea of what I wanted and what it should cost me. I was greeted before getting to the door and escorted to Paulette, the sales associate I had contacted online. After a quick sit down we were on the lot and driving trucks. The first thing I noticed was how well informed Paulette was. She had actually driven these trucks instead of just guessing when I asked questions like a few other dealers. If she didn't know (not often) she said so and looked it up when we got back. I thought I was going to have to order what I wanted but Paulette found a truck with everything I was looking for. Initially the price was to high and I didn't want to pay for options I didn't need/want. We sat down and came to an agreed price without me feeling sold/pressured or tricked. I ended up with more than I wanted, still under budget...MIRACLE! It's been over a month since I drove my new truck home and I'm still happy. Paulette checks in from time to time making sure everything is good and to make sure I'm figuring out all the gadgets this thing comes with. Overall I am very satisfied with my experience and would recommend Mossy and Paulette to anyone in the market for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Smooth experience with my first car

    From start to finish all the process was great, specially for me since this was my first car purchase. The sales Rep Paulette Beach, was always op...


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    From start to finish all the process was great, specially for me since this was my first car purchase. The sales Rep Paulette Beach, was always open to help and all the time just looked for the specific car I was looking for and not offering something else to have a sale. Congratulations!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • update to previous review
    June 20, 2015

    I had a bad experience, which was later addressed by management, and was ultimately resolved to my satisfaction. I removed the original details be...


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    I had a bad experience, which was later addressed by management, and was ultimately resolved to my satisfaction. I removed the original details because I believe the dealership is committed to preventing a recurrence.

    Does recommend this dealer

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