BMW of San Diego

4.7
(51 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Service Sales
Monday 7:00am–5:00pm 9:00am–8:00pm
Tuesday 7:00am–5:00pm 9:00am–8:00pm
Wednesday 7:00am–5:00pm 9:00am–8:00pm
Thursday 7:00am–5:00pm 9:00am–8:00pm
Friday 7:00am–5:00pm 9:00am–8:00pm
Saturday 9:00am–2:30pm 9:00am–7:00pm
Sunday Closed 11:00am–5:00pm
New (877) 749-7665 (877) 749-7665
Used (877) 754-6430 (877) 754-6430
Service (877) 394-6822 (877) 394-6822

Inventory

  • No photo available
    BMW Certified
    2018 BMW i3
    37,888 mi.
    $22,995
    Good Deal | $432 under
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW X2
    42,641 mi.
    $35,000
    Fair Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW 430 Gran Coupe
    35,404 mi.
    $30,000
    Good Deal | $415 under
    CPO Warrantied
  • No photo available
    BMW Certified
    2019 BMW X5
    37,493 mi.
    $60,000
    Fair Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2019 BMW X3
    39,721 mi.
    $37,000
    Good Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW X5
    27,247 mi.
    $46,000
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW 530
    24,988 mi.
    $38,500
    Good Deal | $145 under
    CPO Warrantied
  • No photo available
    BMW Certified
    2020 BMW Z4
    12,087 mi.
    $65,000
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW 330e
    17,541 mi.
    $30,000
    Great Deal | $1,897 under
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW 330e
    10,374 mi.
    $35,000
    Good Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW X1
    25,675 mi.
    $29,995
    Good Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW X3
    45,969 mi.
    $38,000
    Good Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2019 BMW X3
    16,848 mi.
    $40,000
    Fair Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2019 BMW X3
    53,783 mi.
    $37,000
    Good Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2019 BMW X3
    29,276 mi.
    $38,000
    Good Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW X5
    16,232 mi.
    $49,995
    Good Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2019 BMW X3
    41,235 mi.
    $37,000
    Good Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW i3
    13,144 mi.
    $26,995
    Good Deal | $531 under
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW X5
    39,550 mi.
    $50,000
    Fair Deal
    CPO Warrantied
  • No photo available
    BMW Certified
    2018 BMW 430 Gran Coupe
    28,215 mi.
    $32,000
    Good Deal
    CPO Warrantied
See all 20 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2020.
BMW of San Diego is the leading BMW dealer in San Diego CA. Call our friendly staff today to learn about our latest BMW specials get details on any vehicle discuss your trade-in or even talk financing on your next car. We are here to help you. Are you comparing lease programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more look no further than BMW of San Diego. Our team is professional offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.
San Diego's #1 Volume BMW Dealer!

Service center

Phone number (877) 394-6822

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
9:00am–2:30pm
Sunday
Closed

Reviews

4.7
(51 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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Write a review
5.0

Professionalism , Style, Best Customer Service

My wife and I visited 4 other dealerships prior to arriving at BMW and was not greeted by any sales associates. We entered facilities and walked their lot and nothing. When we arrived at BMW as soon as we exited our vehicle and approached the lot, we noticed Matt approaching us. We knew we were in the right place. Matt was patient and very knowledgeable. He was also professional and kind as he listened to my rant of not receiving service at other locations. We had a pre approved check in hand and was ready to do the deal but Matt suggested that he was certain that BMW could beat the APR I currently had. He was correct! This was a wonderful experience from start to finish. We planned to purchase an X5 but walked away with the X7. This exceeded our expectations and couldn’t be more satisfied. Thanks Matt and BMW for top end customer service!

Dealer response

Thank you for your awesome feedback, Norman. We are extremely thrilled to learn that your purchasing process went well for you and your wife and our Sales Team provided you with top-notch customer service, greeting you as you arrived, being patient and knowledgeable, and exceeded your expectations. Congratulations on the new X7 and we appreciate you doing business with us at BMW of San Diego.

5.0

Amazing Service

We took our BMW in for service and we thought it would take 3-5 days to get it back. We waited a few minutes to sign the paperwork and they told us our SUV would be ready in 90 minutes. We were shocked. Couldn’t be happier. Everyone is so friendly.

Dealer response

Hello Marilyn! Thank you for sharing your feedback and we are pleased that your service went well and our Service Team got you taken care of in a very timely and friendly manner. We appreciate you doing business with us at BMW of San Diego.

5.0

Great Customer Service with a Smile

Very friendly and knowledgeable sales folks. Went in looking for a new car and Martin Barnes made the process seamless and was awesome to work with!

Dealer response

We are so happy to read that our Sales Team helped you pick out a new car. We hope you love it.

5.0

Buy a BMW now from BMW of San Diego

Fabulous experience from start till close of deal. Our dealer rep could not have been more knowledgeable or helpful. Our second car from this dealership

Dealer response

Hi, Charles! Thank you for the 5-stars and feedback. The team is glad your experience at BMW of San Diego was fabulous. We look forward to future visits. Safe travels.

5.0

2018 330i

I had a great experience at this dealership. Fast, friendly, knowledgeable staff. I would absolutely recommend this dealership to my friends and family. Thank you!

Dealer response

Thank you so much for the positive rating, Carlos! We sure appreciate your business and recommendations! Stay safe and have a killer day!

5.0

Happy BMW if San Diego customer

I’ve been a customer at BMW of San Diego for 15 years! Excellent service and staff...my service advisor is Jayson Vale Cruz, he is wonderful!

Dealer response

Thank you so much for your loyalty and continued business, Kris! We sure appreciate it! Please don't hesitate to reach out if there is anything we can assist you with! Stay safe and have a wonderful day!

1.0

terrible

Brought my car in for regular maintenance and to check out an odd noise. Service advisor dodged my calls, refusing to update me on status and then lied about progress even though no work was done. Kept my car for 2 days and did literally nothing (not even the simple oil change that was due) and lied telling me it had been done when I asked point blank. There are plenty of other service centers out there, so avoid this one at all costs.

Dealer response

CJ, Thank you for sharing your review with us. I look forward to speaking with you directly about your experience. Thank you, Ana Garcia Service Director BMW of San Diego ana.garcia@penskeautomotive.com

1.0

Highway Robbery

Listen, you can look me up, I do not post many reviews. But I feel that this place has found a loophole in scamming people. I was in a desperate situation with a warning light on my BMW. I took it to a few places, even had some stuff called DEF Fluid drained and replaced. However, everyone I took it to said they didn't want to mess with it, take it to the dealer. So, reluctantly, I did. I kept an open mind because I need my freakin car. I got there and was approached by Bradley Lawn (One of 2 Senior Service Advisors that have this "grandpa" you can trust me vibe). He sits me down and walks me through everything I needed totaling over $1000. He never actually said this would fix the issues, but he didn't say it wouldn't. All he did was look straight into my eyes as my great grand-father would do and says, "I am going to do everything I can to help you". He sprinkled some hope in me that made me feel better. So I agreed. 4 days later he calls me and tells me I need to drain and replace the DEF fluid and that it would run me $2200 on top of the $1000 for the maintenance. At this point, I panicked. I do not have that kind of money. Yes, it is a BMW, but it has 50k miles on it and runs like a charm. But this warning light went from 200 miles until it won't start and no it's down to 37! I am freaking out. So, in my most loving Jesus voice, I politely explain to him, that I just paid $150 to another shop to do what he was wanting to do. I said Brad, there must be something else you can do. It made no sense. He was not listening. He got very irritated with me and barks out, "do you want to do this right or not"? I said heck no, I don't want to pay $2200 for something that was just done 5 days before this conversation. So I immediately left work to go down and talk to someone higher up. I arrived and conveniently, Bradley Lawn was not available. I gound the Service Manager (the guy who responds to all the bad reviews on here) I think his name was Eric. Note to Eric: No need to respond with your canned answer to this stellar review. SO I explain myself to this pleasant gentleman. He even calls the mechanic to come and meet with me. They both explain to me that the wrong DEF fluid id in the car. SO I ask them to explain the difference in the DEF fluids on the market. HE couldn't tell me the difference. HE just says that it has to be BMW, nevermind the BLUE DEF I bought stated clearly on the box, GOOD FOR ALL DIESEL SYSTEMS. Frustrated and feeling helpless, I pull Fernando to the side and ask him, humbly, what would you do if this was your car? He immediately answers and says, Well, first off, I would never own a BMW. He then tells me to just change the DEF fluid and drive it for an hour. The problem is I only have 37 miles to "no start". Frustrated and feeling hopeless, I left and found B and B Autohaus on Balboa Ave. Phillip agrees to look at the car and will do his best to find out what happened. After a few days, they discovered the NOX Sensor went bad. HE said the DEF fluid was fine. The cost: $556! I am happy to say that my car is fine and is no longer showing the warning light. I went back and looked at my receipt and not only did I pay $225 for a diagnostic, but they also charged me $27.99 for DEF fluid. Seriously, Brad and his crew are out to reem people out of their hard-earned money. Very disappointing considering that BMW is worth billions. The surprising part for me is that this place is owned by PENSKE Auto Group. Unless you want to get scammed and to pay ridiculous amounts of money for things you don't need, please drive to El Cajon or B and B Autohaus for repairs. #crooks #thieves #steerclear #someonepleasecallBBB #abovethelaw #stealfromthepoortopadtheirpockets

Dealer response

Tim, Thank you for the feedback. I'm concerned about the situation and would appreciate the opportunity to speak with you again. Please contact me directly at wasaro@penskeautomotive.com Thank you in advance. William Asaro Service Manager BMW of San Diego

1.0

Part II Of BMW of San Diego nasty hands.

Part II of BMW of San Diego sells person putting hands on my female friend and horrible customer service experience. During time of sale, sales person JJ promised several fixes/updates on the vehicle purchased. Unfortunately for my friend she fell victim to a very basic and common sell´s person scam/games; promises, promises, promises to get the sell, yet, they dońt write their promises on legal format: a “Due Bill”. Please note my friend paid cash for her 2018 X5. Didn’t even tried to waste her time playing the hustle game having the sell´s person go back and forth with his manager trying to come up with a good sell´s price. A reasonable sell´s person would have considered helping that type of client by putting promises on a due bill I would think. A note for General Manager Mr. Moorman: Sir, I challenge you to personally reply to my reviews. I want my family, my friends, and members of the public, specially WOMEN, to know about my friend´s experience and never allow BMW staff to think its ok to even look at any woman in a sexual way, let alone touch them. Tomorrow, I will come back with more of the story since my friend as of today´s date, is still waiting for a promised call from Mr. Moorman. It’s been almost a year and my friend still dealing with discrepancies on her vehicle, and horrible customer service.

Dealer response

Uli, The management team stands behind the information we have discussed during our one on one meetings with you, and have investigated your concerns and addressed them internally, as discussed. Best regards, Christine Zwiener BMW of San Diego czwiener@penskeautomotive.com

1.0

Sales person puts nasty hands on my female friend

Well, I guess it has to come to this since not even the General Manager Mr. Moorman is able to return a phone call. There was a time many years ago when BMW of San Diego was a great place to visit for your car and merchandise needs. I used to allow my daughter to take her car on her own while I was out of country at work, but now, I wouldńt dare even consider that. After many weeks reassuring a female friend of mine that BMW of San Diego was the place to go for her new car, she finally agreed, and her new car came with a very disgusting price; Salesman “JJ” believed that putting his nasty hands on her shoulders and around her waist when guiding her through a door or towards the car lot was perfectly ok. Gentlemen: dont send your wives, girlfriends, daughters to BMW of San Diego. When I made the complaint, management were not interested in listening, and when they finally did, they were quick to dismiss the issue stating: “We will handle it internally”. I promised myself not to waste much of my valuable time on this. I will come back with more of the story tomorrow.

Dealer response

Uli, The management team stands behind the information we have discussed during our one on one meetings with you, and have investigated your concerns and addressed them internally, as discussed. Best regards, Christine Zwiener BMW of San Diego czwiener@penskeautomotive.com

Read all 51 reviews