Rancho Chrysler Dodge Jeep RAM

Thank you. Your email has been sent to the dealer.

Share 
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
{{currentIndex + 1}} of 9

Reviews

3.9
103 lifetime reviews. Includes reviews of Rancho Chrysler Dodge Jeep RAM from DealerRater.com
  • Always a Pleasure! Great new customer lounge!

    Another fabulous experience with these guys servicing my Jeep. Super easy, friendly and new customer lounge that's clean & quite so I could get so...

    Dealer Response

    Thank you for your kind words, Kelly! We are thrilled to hear that we could earn your business!


    Show Full Review

    Another fabulous experience with these guys servicing my Jeep. Super easy, friendly and new customer lounge that's clean & quite so I could get some work down peacefully! Shon, Service Mgr. and Frank, GM are the best!! Wouldn't go anywhere else!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Kelly! We are thrilled to hear that we could earn your business!


    Hide Full Review
  • Upset
    February 7, 2017

    Me and my husband bought a Jeep Patriot in 2014 then 2016 came along and we traded in our 2014 jeep for a Renegade 2016. We truly came back becaus...

    Rancho Chrysler Jeep Dodge

    Dear Alaysa, We are working towards getting you into the Dealership to install the tire that we had to special order. I understand your frustratio...


    Show Full Review

    Me and my husband bought a Jeep Patriot in 2014 then 2016 came along and we traded in our 2014 jeep for a Renegade 2016. We truly came back because we had a good experience the first time. When we got there we met Julio our sales guy, Great guy!!! I told him our situation and he helped us without a problem. However, the problem came after we bought the car. When we test drove the car the tire pressure light was on, so Julio acknowledged it and we continued with out test drive. We ended up buying the car. After we took it home we notice that the tire pressure light came on again so we went back 3 days later and talked to service manger Marcos, He was rude and unprofessional, told me I had to pay for the repair of the nail that was on the tire, I explained how we had noticed that during the test drive and he cared less. He did fix the tire by patching it at no cost, but when the tire consultant came out he told us it would only hold for about 6 months and then we would need to buy a new tire, I was furious. I called Julio and explained the whole thing, and Julio was nice enough to get us an approval for a new tire. When the tire came in Marcos dropped the ball and gave it to someone else, then I kept calling Julio and he kept telling me that my tire was ordered and that this time a lady (Kristine) would call me and take care of me. Here I am 1 month later and I have no new tire. I have left several messages for "office" personal and no one had bothered to return my call. I guess after you sign the contract they can care less about customer service. Alaysa Balderas

    Does not recommend this dealer
    Rancho Chrysler Jeep Dodge

    Dear Alaysa, We are working towards getting you into the Dealership to install the tire that we had to special order. I understand your frustration with the situation. I have sent you an email. I look forward to seeing you soon. Debbie Boor Rancho Customer Relations


    Hide Full Review
  • Terrible
    January 28, 2017

    Unprofessional and incompetent -Scratched my brand new truck it had to be repainted. -Service department didn't fix any of the mechanical issues ...

    Rancho Chrysler Jeep Dodge

    We¿¿¿re sorry that after further attempts to resolve the noise with your truck that we weren¿¿¿t able to meet your expectations. If there is ever ...


    Show Full Review

    Unprofessional and incompetent -Scratched my brand new truck it had to be repainted. -Service department didn't fix any of the mechanical issues with my truck, they actually caused my steering wheel to make noise it didn't before. -The service manager said he wouldn't fix the noise his department caused bc Dodge wouldn't pay for the part. -The sales team who sold me the vehicle were terrible, they are dishonest and unethical (Sergio and Alex). This whole dealership is terrible, go to San Diego Dodge.

    Does not recommend this dealer
    Came in for service or repair
    Rancho Chrysler Jeep Dodge

    We¿¿¿re sorry that after further attempts to resolve the noise with your truck that we weren¿¿¿t able to meet your expectations. If there is ever anything we can do for you in the future, we hope you¿¿¿ll give us the opportunity to earn your business back.


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since March 2014

Rancho Chrysler Jeep Dodge RAM is proud to serve the San Diego area with quality Dodge, Jeep, RAM and Chrysler vehicles, auto repair and service, manufacturer auto parts, and car loans and leases. We have something for every taste and need with models like the RAM 1500, Dodge Challenger, Jeep Grand Cherokee, Chrysler 300, and more. Come visit us at 8010 Balboa Avenue in San Diego, CA to see our Chrysler, Dodge, Jeep, and RAM cars and take one for a test drive.

"We Simply Refuse To Be Beaten!"