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Reviews

Average Ratings

3.5
Average based on 11 reviews.
  • Happy Customer

    George Reyes was the salesperson who helped me during the time it was in San Diego Toyota. Mr. Reyes was very attentive with my needs and was very...

    Dealer Response

    Hi Donnie, we're so glad you enjoyed your experience at Toyota San Diego with George! Thank you for taking the time to write us a positive review....


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    George Reyes was the salesperson who helped me during the time it was in San Diego Toyota. Mr. Reyes was very attentive with my needs and was very professional. After we had closed the deal, Mr. Reyes continued to show exceptional customer service and two days after I had bought the vehicle, he called to follow up with me to make sure that I was happy and everything with the vehicle was working properly. HAPPY CUSTOMER!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Donnie, we're so glad you enjoyed your experience at Toyota San Diego with George! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon!


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  • Toyota of SD found it!

    I had been looking all over SoCal for a particular vehicle, color and set of features. I talked with dealers in Ventura, L.A., the Inland Empire,...

    Dealer Response

    Thank you for taking the time to leave us this great review! We're so happy we were able to find the exact vehicle you wanted and could get you in...


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    I had been looking all over SoCal for a particular vehicle, color and set of features. I talked with dealers in Ventura, L.A., the Inland Empire, the OC (where I live) and S.D. More than one dealer said they had it, then they didn't. Most were simply $2000 above the best prevailing price and they wanted to sell one in red or silver (no thanks). San Diego Toyota found one, matched the best price and brought it to me. I've bought a number of cars from the biggest Toyota dealer in the region, but they couldn't match the price or come up with the car. Thanks San Diego Toyota! You're my new "go to" dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this great review! We're so happy we were able to find the exact vehicle you wanted and could get you into your new car at such a steal. Thanks again for choosing Toyota San Diego, we hope to see you again soon!


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  • Toyota 2016

    2016 Corolla has worst seat in my car experience - tough as a park bench. After 20 second I got an issue with my back, Not my car.


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    2016 Corolla has worst seat in my car experience - tough as a park bench. After 20 second I got an issue with my back, Not my car.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Excellent Service

    I was provided with excellent service on the phone and while waiting in the customer lobby. Everyone was so nice and so helpful and made me feel v...

    Dealer Response

    Hi Lisa, we're so glad you enjoyed your most recent experience at our service department! Thank you for taking the time to write us a positive rev...


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    I was provided with excellent service on the phone and while waiting in the customer lobby. Everyone was so nice and so helpful and made me feel very comfortable about the quality of service done on my car. You guys are always excellent! I was greeted with a friendly greeting and hand shake and a genuine interest in the needs for my car.The quality of work is always excellent at Toyota of San Diego which is why I have never taken my car anywhere else for service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lisa, we're so glad you enjoyed your most recent experience at our service department! Thank you for taking the time to write us a positive review. If you're on Facebook or Google+, we'd love it if you connected with us! Hope to see you again soon!


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  • Couldn't work out a deal

    We had a great salesperson, then another salesperson stepped in and any attempt to negotiate a deal went from bad to worse. We found it difficult ...

    Dealer Response

    I am truly sorry you had a bad experience at our dealership. You should have received consistent vehicle pricing, regardless of who your salespers...


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    We had a great salesperson, then another salesperson stepped in and any attempt to negotiate a deal went from bad to worse. We found it difficult to get a straight and consistent price on a vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I am truly sorry you had a bad experience at our dealership. You should have received consistent vehicle pricing, regardless of who your salesperson was; I apologize. We strive to ensure our customers are 100% satisfied, and we hope we can make this up to you in the future.


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  • BUYING EXPERIENCE

    ALTHOUGH I BOUGHT THE TRUCK IT TOOK MANY HOURS OF SALES PEOPLE TRYING TO CON ME INTO BUYING WORTHLESS EXTRA PRODUCTS.


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    ALTHOUGH I BOUGHT THE TRUCK IT TOOK MANY HOURS OF SALES PEOPLE TRYING TO CON ME INTO BUYING WORTHLESS EXTRA PRODUCTS.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Repair of new corolla

    My mother in law had the fasteners on her driver side, inside mud fender come off. The plastic part was eaten in the tire. I took it off only to n...


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    My mother in law had the fasteners on her driver side, inside mud fender come off. The plastic part was eaten in the tire. I took it off only to notice a bunch of the other fasteners coming off. I call Laaaarrry and explained to him what had happened. He promised to follow up and call me back. He never even talked to my mother in law while she was there and never called me back. He said that he gave her 1/2 the labor cost but he jacked the price of the part up. What a tool. Larrrry do not look for customer service at Toyota of San Diego....Larrrry, oh called back but he was in a meeting.....

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • responsive, competitive

    I sent out several pricing requests for a new Prius-they got back to me quickly, were extremely competitive and we negotiated rapidly to the best ...


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    I sent out several pricing requests for a new Prius-they got back to me quickly, were extremely competitive and we negotiated rapidly to the best price. We then set an appt. and I was in and out the door in about an hour. Great process!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Easy Car buying experience from out of state

    I live in Las Vegas, and found a nice 2010 Insight on cars.com from Toyota San Diego. All the personnel I encountered were nice and helpful, and t...


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    I live in Las Vegas, and found a nice 2010 Insight on cars.com from Toyota San Diego. All the personnel I encountered were nice and helpful, and they made an out of state purchase easier than I expected. They gave me a very fair amount for my trade in, and again, overall the experience was excellent! I highly recommend buying from them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Easy Process

    Requested Quote and Toyota San Diego called me back within minutes. Had the vehicle I was looking for and quoted a price way below invoice. Set ap...


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    Requested Quote and Toyota San Diego called me back within minutes. Had the vehicle I was looking for and quoted a price way below invoice. Set appointment for the following day. There was no haggling about price, just completed the paperwork and was done. Very honest and friendly dealership. Would do business with them again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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