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This establishment deserves zero stars. I attempted to purchase a 2011 Audi Q7 from this dealership and called about it the first day it was posted to... their website and setup an appointment with Rudy for the following morning when they opened. I arrived 30 minutes prior to opening and was the first customer in the showroom. I test drove the car and during the test drive the check engine and air suspension lights came on, and the salesman said they would take a look and let me know what it was. I specifically asked if I could put a down payment on it because I’ve had cars sold from under me before and he said not to worry. I called later that afternoon to get a status report and was told that it wasn’t ready and would call first thing in the morning. I then told Rudy to let me know what the codes were because depending on what they were, I’d be willing to take the car as is. After hearing nothing from Rudy the following morning, I called that afternoon to get a status update. He said they were still working on it and he would call that evening. I called before they closed and Rudy left for the day and said they didn’t know the status. The following morning I called (a total of 3 days of this ordeal) and I was informed that 1) the repairs would cost $4500 and 2)they sold the car to someone in Bulgaria sight unseen, a buyer who probably had no idea of the magnitude of the repairs. The moral of this story is to be advised that this dealer may be just as deceptive as they were to me, to you. Furthermore, I can only imagine if they treated me this way, I wonder if the person who ultimately bought the Q7 was informed about the repairs. Buyers be aware.
Only Dealership in the area that I would highly recommend. They have a great team that actually cares to try to get you set in a car no matter what type... you come for. One of the most genuine teams of people. I recommend and have referred many others to them. Everytime I have gone I have never been disappointed and you won't be either. Dk and the whole team their are great people thanks again ......
I’m very satisfied with this dealership. Vlad listened and took the time to explain. It is always nice to know that there is people that really cares... and not only wants to sale. Thank you guys for this great costumer service. Will definitely recommend you guys
I wanted to work with a woman. Dianna was great. She was very knowledgeable, gave me different makes of vehicles to look at and drive. She never pushed,... worked with me on color, price, financing and made sure I was happy with my decisions. Everyone who works at KNB Motors is welcoming and accommodating. They all share in your new vehicle joy!
I would like to start off by saying I have never enjoyed buying a new car. It’s stressful..There at KNB MOTORS everyone was happy, very knowledgeable,... and get you into a vehicle that is right for you. I’d like to thank DK she was amazing! It was a very enjoyable experience for me and the next time I need a new car I hope I can work with her again! Thank you so much!
Great service! Vlad was a great help in getting me the max value for my trade in and got me a new 2015 Chevrolet Cruze. Great people working there!
I went there on Saturday looking for a car for my daughter. After looking at about three cars she fell in love with a Chrysler 200. The sales guy Rudy... was excellent very patient and courteous. The finance manager Juanita was very nice and got us a great APR rate. KNB you guys are great I will recommend my friends and family.
Highly recommend KnbMotors! I unexpectedly need to buy a car and they helped me find exactly what I needed. I wasn’t sure exactly what I was looking for... but Vlad was fantastic at finding me the exact vehicle that I was looking for. Vlad and his coworkers worked quick and efficiently to get me in my new car and on my way. Would definitely buy from them again!
We didn't buy a vehicle at KNB Motors but I am writing my review for our salesperson Vlad. He did a great job showing us vehicles we wanted to look at... and other vehicles that he thought might be a good fit. Out of all of the dealerships I visited during this buying experience, Vlad was by far the best salesperson that I worked with. I really wish there would have been a good fit for us there.
TERRIBLE!!!! Looked and test drove the van and had a knocking in front of it, was told they would fix it and when I went to pick it up it still had the... noise, they took it for a week to fix it and CHARGED me for it after I already put a down pymt down and bank approval. Also, when papers were signed they up the price $500 for a bank fee.. OWNER is very rude!!!! This place is a rip off - NEXT REPORT IS BETTER BUSINESS BUREAU!!!! DON'T GO TO THIS PLACE THEY WILL RIP YOU OFF