Walser Chevrolet Buick Cadillac

New 866-973-1653 Dealer Website
Used 888-354-0782 Email Dealer
Service 877-531-1083

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Reviews

Average Ratings

3.9
Average based on 30 reviews
  • VERY SATISFIED

    Griffin, did a great job with helping us purchase the jeep that we found on line. The jeep was at another location. Since we were customers from S...

    Dealer Response

    That's awesome, Shelly! We are so happy to hear that Griffin was able to help you find your new Jeep. Thanks for the 5 star review!


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    Griffin, did a great job with helping us purchase the jeep that we found on line. The jeep was at another location. Since we were customers from Southeastern MN he went and got the vehicle for us and we purchased it that afternoon. The sale was painless. I would recommend buying a vehicle here.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    That's awesome, Shelly! We are so happy to hear that Griffin was able to help you find your new Jeep. Thanks for the 5 star review!


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  • Bad service

    Sales staff do not listen . Did not know the correct milage. Argued with my wife


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    Sales staff do not listen . Did not know the correct milage. Argued with my wife

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Walser Chevrolet Owatonna

    Jeff Wangen was very helpful and patient with my questions and if he didn't have an answer he found out and explained the process very clearly. I...

    Dealer Response

    Thank you so much for sharing your positive experience with us! It's great to hear that you enjoyed working with Jeff and that he was very helpful...


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    Jeff Wangen was very helpful and patient with my questions and if he didn't have an answer he found out and explained the process very clearly. I am impressed with the friendly facility. The willingness to find the best fit for the needs of the individual driver. He wanted me to be happy with my purchase.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your positive experience with us! It's great to hear that you enjoyed working with Jeff and that he was very helpful and patient. We appreciate the 5 star review!


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  • Great!

    Great dealer. They are customer focused and it shows.

    Dealer Response

    Thank you for the great review!


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    Great dealer. They are customer focused and it shows.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review!


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  • very unhappy with service department

    Scheduled a oil change and tire rotation at my nearest GM Dealer (Walser). When I came home from work the next day I notice 4 different spots of o...

    Dealer Response

    We're very sorry to hear about your experience. We would love another opportunity to do better and earn your business again!


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    Scheduled a oil change and tire rotation at my nearest GM Dealer (Walser). When I came home from work the next day I notice 4 different spots of oil on my concrete driveway, 2 spots were over a foot in length. I contacted the service department the very moment I notice the oil was from my Chevy Equinox and scheduled it be brought in the very next day. When I brought the Equinox in the service adviser met me at the door, asked if I was bringing this in for the small oil leak. Didn't asked who I was or anything. The shop brought it back and was told it was the oil filter housing and replaced it, that I was good to go. Didn't get no apology, sorry for the inconvenience or anything. I will NOT go back to this GM dealer for service or buy my next vehicle from. The service department acted like it was no big deal or didn't care.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're very sorry to hear about your experience. We would love another opportunity to do better and earn your business again!


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  • Great place to buy a new vehicle!

    I had not ever purchased a brand new vehicle - and it had been over eleven years since I bought my last used car, so I was not looking forward to ...

    Dealer Response

    Thanks for the 5 star review, Jacke! No pressure is part of the Walser Way, and we're thrilled to hear you had a great experience working with Joe...


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    I had not ever purchased a brand new vehicle - and it had been over eleven years since I bought my last used car, so I was not looking forward to the pressure of making a choice, but Joe made my shopping experience very casual and low pressure, giving me the information I needed and the time to think it all over so that I knew I was making the decision that was right for me!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 star review, Jacke! No pressure is part of the Walser Way, and we're thrilled to hear you had a great experience working with Joe to purchase your new vehicle and make sure it was right for you!


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  • On-Line Help

    I am doing online searches for a used pickup. I contacted Walser about several of their used Chevrolet Silverado's. I received immediate response ...

    Dealer Response

    Hi Tony - We're happy to help answer any questions that you have, and we hope you'll stop by and see us when you're ready to purchase! Thanks for ...


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    I am doing online searches for a used pickup. I contacted Walser about several of their used Chevrolet Silverado's. I received immediate response on both. Although I have not purchased a vehicle yet, I will seriously consider returning to Walser site to continue my search. Thank you for you assistance and answers to my questions.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tony - We're happy to help answer any questions that you have, and we hope you'll stop by and see us when you're ready to purchase! Thanks for the 5 star review!


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  • Walser Owatonna

    Got in and out fast and easy. Receptionist was friendly and helpful.

    Dealer Response

    Thanks for the 5 star review! We're thrilled to hear you had a great experience at Walser Chevrolet Buick Cadillac!


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    Got in and out fast and easy. Receptionist was friendly and helpful.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 star review! We're thrilled to hear you had a great experience at Walser Chevrolet Buick Cadillac!


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  • Great Customer Service

    We enjoyed working with Steve and the Walser Owatonna Team. They made the experience of purchasing our 2015 Equinox effortless. Steve made sure we...

    Dealer Response

    That's awesome that you had such a great experience while at Walser Chevrolet Buick Cadillac! We're glad that Steve and the team were able to help...


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    We enjoyed working with Steve and the Walser Owatonna Team. They made the experience of purchasing our 2015 Equinox effortless. Steve made sure we were comfortable with all of the features on our car before leaving the lot and encouraged us to call if we had questions. The Owatonna Walser facility is clean and welcoming. We love our new ride and look forward to continuing service on our vehicle at Walser. Thanks again for your time, Steve!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's awesome that you had such a great experience while at Walser Chevrolet Buick Cadillac! We're glad that Steve and the team were able to help you find your new Equinox and we sincerely appreciate the 5 star review!


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  • Cadillac CTS with lifetime new car warranty!!!

    Josh and Teresa allowed me to get my dream car, a Cadillac CTS with Walser's exclusive new car lifetime warranty. I'm already making my mom and si...

    Dealer Response

    That's great! We're so happy to hear that Josh and Teresa were able to help get you behind the wheel of your dream car! Enjoy every mile in your n...


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    Josh and Teresa allowed me to get my dream car, a Cadillac CTS with Walser's exclusive new car lifetime warranty. I'm already making my mom and sister get their next cars here! I traded in an AMG Mercedes because of the outrageous repair bills - now, I have a gorgeous new Cadillac with a lifetime warranty, I hope to never get rid of this car, I will not have any future repair bills with it. I've already bet my brother I'll put 250k miles on it. :-)

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great! We're so happy to hear that Josh and Teresa were able to help get you behind the wheel of your dream car! Enjoy every mile in your new vehicle!


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