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Audi San diego
Could not have been easier or more friendly and professional
Hi Sharon, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nabi helped me at Audi San Diego to buy the car.
Nabi helped me at Audi San Diego to buy the car. He is nice and welcomed. He patiently answer all the questions I have as I’m new to buy a car. For example, he explained to me two method of payment: make a loan or buy it at once, and help to show what’s the difference. I have Good experience here!
Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Perfect customer service
Perfect customer service experience, thanks for Mario to make it easy
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi San Diego! Please don't hesitate to reach out if there's anything additional we can do for you.
This was a great experience from start to finish.
This was a great experience from start to finish. I cannot speak more highly about our sales person, Mario Gomes, and the care and time he took to make me want to be a repeat customer. 5 stars for him, the support staff, and the location.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi San Diego! We look forward to your next visit! Take care!
Fernando Cesena Was very helpful I went to the dealership over a month ago and he kept in good communication with me about what cars were available. I work the night shift so it was a little difficult to get back to the dealership but when a car that I saw was available online I quickly texted him and he was able to tell me information about the car and what pricing was going to be. He made it easy so when I got to the dealership I already had preapproval check and knew what I wanted. I was only at the dealership for less than 2 hours which made me happy so I can go back home and sleep. Fernando Cesena Did a great job and I would buy another Audi from him again.
Hello Gregory, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. We are always more than happy to assist you if anything else comes up. Take care!
Fernando Cesena Was very helpful and Knowledgeable.
Fernando Cesena Was very helpful and Knowledgeable. He made the car buying experience at Audi memorable. If you want to talk to someone you can trust he is your guy. Thanks again Fernando Cesena!!!!
Hi Gregory, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
I gave this more stars than I should because this location is closest to me & Jennifer who helps me service my car is a sweetheart - but they're SO disorganized here. I got here on time & nobody was able to assist me, despite there being over 10 people on their computers in front of us. I think each person should rotate for specific times so each guest can be helped, since management desperately needs reprimanding here. I came in after one of the guys already waiting, but nobody was able to give me a solid answer on where or who to check-in with... so I went around the corner to the front desk to have someone call them out & find someone who can immediately assist me. The guy behind me got upset because obviously he was waiting longer & for half an hour has not been helped. I couldn't say anything because we weren't looking to have the same services or person representing, so I just kept my mouth shut, but literally got so upset with the people in this office. I had to say "hello? Is anyone available right now?" In order to even get a response. The likelihood Audi is going to have people return to buy more cars or get sold by their spectacular service is zero to none. When we got our Tesla or Mercedes services in the past, I can tell you we were never ignored once & were always guided to the complimentary tea & coffee station to wait for servicing or a loaner car. I expected so much more from them. PLEASE HIRE BETTER MANAGEMENT OR TRAIN THEM TO HAVE BETTER CUSTOMER SERVICE because nobody will know what to do entering a door without people responding. It's literally like entering a stranger's house without introduction, what are we supposed to do with that?
Hi Veronam, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (855) 971-8198 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.
George Gushulak is an absolute gem!
George Gushulak is an absolute gem! He is the only reason why I go to the Audi dealership... He helped me replace a fuse to solve an electrical issue and went right to it off the top of his head. He is very knowledgeable and accommodating. He is also very helpful regarding educating the customer on other repairs... If George goes, then I go!
Hello, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. We are always more than happy to assist you if anything else comes up. Take care!
What a guy that Scott Kealy, took great care of my Audi
What a guy that Scott Kealy, took great care of my Audi and I would reccomend him for others to seek out for Service on there Audi - He looks out for his Clients and treats them with respect and kindness. I make my appointment with Scott and if he's booked I wait for and opening He's that GOOD. Audi San Diego is LUCKY to have a guy like him around in the Service Department, he knows his cars.
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Very nice and happy employees.
Very nice and happy employees. ALL of them! My check in person was thorough and smart, the tire evaluator was honest and reflective. The loaner guy was funny and sweet. The check out lady was thorough, smart and kind. Even the guy stocking waters in the refrigerator was whistling an Elvis tune - very entertaining! Very happy place. Testament to the management and company.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi San Diego! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!