San Diego Chrysler Dodge Jeep RAM

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

San Diego Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2019

In need of a new Chrysler, Jeep, Dodge vehicles or legendary Ram truck, or perhaps pre-owned vehicle of your dream? You'

...

re in luck! San Diego Chrysler Dodge Jeep Ram supplies all of the above and does so with excellence. We're dedicated to serving you, our passion is our clients satisfaction. San Diego Chrysler Dodge Jeep Ram is dedicated to achieving the mission of our clients and delivering solutions to exact requirements and specifications. We bring our "never fail" mentality to every project, we don't just promise, we deliver. Period!

""Valley of Values...We don't just promise, we deliver!!""

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
344 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 1, 2020

    WORST CAR BUYING EXPERIENCE EVER!!! Highly recommend that you do not purchase a vehicle from this dealership. I had been speaking with a sales rep (MJ)... for 2-3 days about purchasing a car on their lot and had taken care of most of the negotiations through the phone. I told the sales rep that I would be at the dealership in 2 hours since I had to drive from Orange County and asked if there was anything else I needed to do before I left my house to make sure the deal was locked in. He re-assured me that there was nothing else I needed to do and the paper work would be ready for me. I receive a phone call (not from my sales rep) about 10 minutes before I arrive at the dealership letting me know that the car I was coming to get had just been purchased by someone else and then being told by (Stan) "it is what it is man... we dont have any loyalty to you... first come first serve, have a good day". I continued to show up at the dealership since I had just driven for almost 2 hours hoping that they would have another car for me and offer another deal... I was treated extremely rudely when I showed up at the dealership, the sales rep that I had been speaking to left the dealership and ignored all of my calls. There are plenty of other dealerships in the socal area. DO NOT GIVE THIS DEALERSHIP YOUR BUSINESS!!!!

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Hi Dalton, we can assure you that this is not the level of service we strive to provide, and we would like to address the situation you have described.... If you are willing to give us another chance, please reach out to us at (619) 224-4151 to speak to our manager directly.

  • 4.0 out of 5
    April 13, 2020

    Everyone who assisted me was friendly and the car buying process was efficient. I found that completing an application via secure link through email... and making an appointment to test drive the vehicle saved us time and sped up the process.

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Armando, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are... pleased to hear that you enjoyed your experience here at San Diego Chrysler Dodge Jeep Ram!

  • August 29, 2016

    Easy and quick negotiation done online. Customer service at the dealership was excellent. Fast hassle-free processing of purchase. Very satisfied with... my buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 23, 2019

    I knew the value of my car (trade in) prior to coming in yet they offered 2000 below my trade in value. When I referenced Kelley blue book, they just... said it's a reference book not to be relied on. I told them I wanted 6000 and they said if I would buy it right now, they may make the deal. It's funny how in 4 minutes, I had a 2000 dollar swing in price. I wouldn't trust this dealership. Prior to my trade in problem, I told the dealer that I was going to look at a used car at a lower price. He said he could match it. After sitting down and getting the offer, it was no where near it. Very disappointed. Felt like I was not getting the best deal nor a good deal. I would not recommend this dealership.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Robert, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out... to us at (619) 224-4151 when you can so we can address this situation directly. Thank you and have a great day.

  • 1.0 out of 5
    July 14, 2019

    I was contacted by Marc via internet. We set a time for me to come in and look at a specific vehicle. I confirmed the appointment and vehicle stock number.... I show up on time and Marc hands me off to another sales person Sergio. He informs me the vehicle is still in “factory” mode and will take 10 minutes for it to be ready. When he tells me the vehicle is ready, my kids and I walk outside to look over the vehicle. The vehicle is dirty inside and out. Then, before we can look it over, the Sales Manager Pavel tells us the vehicle needs to get pulled back in the shop because it is still in “factory” settings. I then ask to look over a similar vehicle. Sergio tells me the one right in front of us is sold and we cannot look it over. After I get upset at the process he goes inside and somehow manages to get the keys to the vehicle he just told me he was unable to show me. After another couple of minutes while we are looking over the comparable vehicle, the sales manager Pável drives up with the vehicle I was there to see. He simply tells us they were unable to set it up properly and walks away. I decided to walk away at this point. Poor customer service, no accountability, poor customer retention skills! Don’t waste your time with these people. I can see why their reviews are so horrible.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    December 3, 2018

    Day 1...picked out car. Return next day with hubby...sales could not find the keys. We were told they would call us...they never called us back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2018

    Lalo Montano es la persona que me atendió y honestamente él es muy profesional y también es muy amable . El sabe muy bien su trabajo y se ve que tiene... mucha experiencia en lo que hace

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 5, 2017

    Horrible and rude customer service. Don't know how these people can be in business... Still waiting for Phil the manager of customer service to call... back.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    July 10, 2017

    Danny from sales helped me while I was shopping for a used truck. He was able to answer any questions I may have had and took care of the deal quickly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 21, 2017

    I called about a used car. Spoke with Thomas. He had to speak with someone to answer an offer I made. Said he'd call back in 10 minutes. Four hours later... I still hadn't received a call so I called again. He was with a customer. I was asked to leave my number. I said he didn't call me the last time, why would he now? So, I will wait until tomorrow afternoon.

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
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