Carmax South Broadway

I know how everybody always runs to write a review when it comes to anything going wrong! I think it’s equally as important to let people know when you... have excellent service. I bought a 2014 Q 50 from Morgan yesterday and it was absolutely a seamless transaction.... The first time with visit in a dealer that has the hassle free attitude and fortitude, this was the first time that it was actually exercise correctly ! Morgan thank you for the care and time that you put in on my quest !!!! Kindest, AS You rock!66

Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.”... Sales guy didn’t listen to our needs at all and just kept repeating his script.

I had the best experience shopping here. They were helpful and patient with no pressure to buy. They found exactly what I wanted, even when I didn’t know... exactly what that was. The process was pretty smooth. I also really like the option to return the car within 5 days and the 30 day warranty. All in all, they treat you right and take the worry out of buying a used car! I will buy from them again.

My husband and I bought our car from Carmax,We love it and also the car buying experience was amazing here.No pressure just great customer service from... everyone.And every time i have a question about my extended warranty the parts dept answers ever question patiently.

Anyone else have problems getting a call back from these people? Sad to leave several voicemails and never get a call back. Now I finally go to use my... CD player on the car I bought from there and it doesn't work. They want me to pay to have it fixed lol

I had one if of the best experience buying a vehicle with CarMax. I will say, I was dreading walking into the dealership but all that changed right away.... Emily was the sales person helping me and within an hour I had test drive the vehicle I ended purchasing and had several finance offers to choose from. Everything about that dealership was quick and easy and everyone was so friendly and willing to help. I have to say it was a great experience. Changed the perspectives I had about car dealerships.

Great experience. Can be time consuming. I may b going back to buy a truck soon!

The salesman was on top of everything and easy to communicate with. The place was nice, organized and professional looking.

Visited Carmax for the first time. We wAlked around the lot and was pleased to see the posted prices that seemed to be better than expected. Had a rare... situation on the title paperwork, but was resolved from the floor management with a phone call. I was pleased with my e perrine even and would recommend Carmax to others. At the end we got the vehicle we wanted and happy with their service.

My experience with Bart started after I had got burned in Summit County by the Ford and Subaru dealerships. He stayed on the phone with me hearing about... my God-awful experiences with those two dealerships (the pressure/rudeness/etc.) for 2 hours! And this is at like 7-9 pm. He was so understanding, and made sure to tell me that he would not be pressuring me to buy a car. No matter the effort, he was going to make sure I felt comfortable that I was buying the right car for me. He helped me breakdown what things were important to me and was very knowledgeable about depreciation, and value. He came in on his day off to accommodate our schedules, and wouldn't leave till he knew everything was worked out with financing and service. The price was fair, but even if I could have gotten it for cheaper at any other dealership, it was worth it for me to go through him. He put my mind at ease, and is a genuine and honest person. It didn't stop there, after months had passed since I bought the car, I reached out to him for a lil' issue I was have with servicing, and he responded immediately on a Friday afternoon. I got 2 calls within 30 mins of my email (to him) from servicing to resolve the issue I was having. HIGHLY RECOMMEND **BART**