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Jala Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great people to deal with

I am not a fan by any stretch of the car buying process. That changed when I stepped onto the lot of Jala Auto Sales and met George. He was kind, funny, personable and not pushy!! I found an infiniti that I really liked but asked if they would mind having a mechanic inspect it before we made the purchase. They told me no problem and even took te car in for me and picked it up when it was done. It needed very minor repairs and without me even asking, Carlos told me they would fix them with no trouble. I arranged to pick the vehicle up the next afternoon- upon arriving, the car had been cleaned inside and out, repairs fixed, and I was greeted with a friendly smile from George. This was the best car buying experience I've ever had and I would recommend anyone to these guys. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Show

Cannot provide any type of review as I Never heard from the dealer! Warren Price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry if you have a bad phone service in your area we call you more than three time always bzy

Don't go here. NO CUSTOMER SERVICE

Don?t go here. They have NO customer service. I found a car on their internet site. I email them to find out if the car was still available and was told that it was. I told him what I had to trade in and he wanted pictures, which I sent. I then filled out a financing questionnaire. I was then told the pictures came through. I then waited for some type of answer. Now, I live 8 hours away and it was a car that I was looking for including the color, so I just can?t pop on over and test drive the car and work out a deal, but was assured that they do deals like this all the time. I waited until the next day and texted them to please give me an update. NO response. I waited another 3 hours and ask again for an update. Finally I get a response that said ?Sorry about the delay. I spoke with owners. We?re not going to be able to do business thank you for your patience.? What??? I text back asking is there a reason, twice. Still no answer. Had a willing buyer, but NO CUSTOMER SERVICE AND TOTALLY IGNORED A SALE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry for what happened, we did our best to help you out to get the car you wont but your trade was killing the deal because you owe lot of money on it that time ,We call you and you never respond sorry again for not making the deal

Very fair.

They were very good with my wife and I. We purchased an 01 S-10 and got a very good deal. George is a nice guy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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the extra mile

I purchased a 2005 Tahoe and I am very happy. My credit is challenged and I didnt know if I would get approved or not but with the help of George and Ali., they made it happen. They made me feel secure with my decision. I recommend buying from Jala auto anydau.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best deal in town

BEST DEAL IN TOWN I DROVE LONG TRIP AND I GOT THE CAR I WONT THANKS JALA FOR ALL YOU DID FOR US :) RAMON

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car experience ever!

I have to say this is the best car experience I ever had! I have bought many cars but never been happier ! Polite friendly dealer with best service ever! The owner Issa was amazing. Polite and very friendly! Dennis the finance manager was a very polite gentleman. I recommend this dealership to every one! Thank you so much Issa. Thank you all for your help. God bless you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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jala autos

Went to jala autos 3/30/13 not only were they helpful they made sure we left with the car we wanted.Our credit is not to great but they went above to help us get a good rate.we left there with a payment of 356 called us 1day later with a better payment saved us over 100 $. THANKS SO MUCH WE LOVE OUR CAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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money saver **********

Thanks jala auto for all you did to make the deal happen and saved me time and headache**Recommend this dealer to all my frind thanks jalaaaaaaaaaaaaaaaaa :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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