Huston Cadillac Buick GMC

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Reviews

Average Ratings

4.8
25 lifetime reviews.
  • Excellent Buying Experience

    My husband and I just stopped by this dealership on our way to Orlando, not expecting to buy anything right away. I was in the market for a new ve...


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    My husband and I just stopped by this dealership on our way to Orlando, not expecting to buy anything right away. I was in the market for a new vehicle but figured it would take a few weeks to look around and get a good price. Right away we were greeted with a smile, everyone at this place was so very friendly and willing to help. We worked with Hans Mathes and he was the best car salesman that I have ever encountered. He did not waste our time, he showed us exactly what we liked and what was in our price range. He was very patient with us and had some great recommendations. We found the car of our dreams and got a great deal. I usually hate purchasing a new car because of all the paperwork and wasting almost a whole day sitting and waiting. However, not at this dealership, they were very quick and efficient. We were in and out in less than 2 & 1/2 hours tops, which is unheard of for me. I am usually there for a minimum of 6 or more hours. That included looking at many cars, test driving and finally making a decision. The paperwork process was fast and painless, I was pleasantly surprised. I am extremely happy with my new car and I would highly recommend this dealer anytime to all my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great first impression

    Shauna was awesome. Very attentive. Service was prompt. Loved the unexpected, complementary car wash. Few dealers offer Saturday service, which wo...


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    Shauna was awesome. Very attentive. Service was prompt. Loved the unexpected, complementary car wash. Few dealers offer Saturday service, which worked great for my needs. To top it off, she explained the warranties I had. Coffee was fresh!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Vice President

    If you go to this dealership, the only trust worthy salesman is Sean!


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    If you go to this dealership, the only trust worthy salesman is Sean!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great deal on a 2017 Cadillac suv!!!

    Well a long story short...my wife and I bought a car and I had buyers remorse so we took it to Huston Cadillac thinking OK we can at least try to ...


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    Well a long story short...my wife and I bought a car and I had buyers remorse so we took it to Huston Cadillac thinking OK we can at least try to trade out of it… Well that's where Mark Riff and the staff comes in. They gave us a very fair trade in value as well as a great price on a new Cadillac SUV. We could not be more grateful. Excellent customer service which we knew because we have been doing business with Huston for decades !!!! #happy!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 30ft/30sec. This is how they stand by their cars

    I bought an a 06 Cadillac XLR from here. Mark, my salesman told me the car was checked out by the shop and 100% functional. it drove great but It ...


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    I bought an a 06 Cadillac XLR from here. Mark, my salesman told me the car was checked out by the shop and 100% functional. it drove great but It was dark and I had to get home so I trusted him. When I got home, I saw the tail light was out and the drama set in once I did some research, the part isn't made anymore! My car has been sitting in the garage for 3 weeks now and Mark, my salesman will not respond to my inquiries. It's an experience I'd expect from a "buy here, pay here" dealer, not a Cadillac Dealership...

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • This dealer goes all out to make the sale.

    We were on our way to buy a car elsewhere when we got a call from Brandon. Even though the car I had called him about was sold, they had located a...


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    We were on our way to buy a car elsewhere when we got a call from Brandon. Even though the car I had called him about was sold, they had located another, even better Corvette. David and Brandon kept in touch with us, answering all our questions and setting up an offer for our trade-in. We arrived at 5:00pm and were finished in time to go to dinner in our new car. Thanks to Brandon Huston, David Martin and Jerimiah England.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Taking Care of Business

    Hans did a great job, everything went smooth throughout the transaction.


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    Hans did a great job, everything went smooth throughout the transaction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • We were treated with respect

    Customer service from the sales team was fantastic. It's been a long time since a car salesman didn't make me feel like I was bothering him. At Hu...


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    Customer service from the sales team was fantastic. It's been a long time since a car salesman didn't make me feel like I was bothering him. At Huston, they actually worked with us to get a deal that fit our budget. The reason for 4 stars in the buying process isn't the finance guy. He was great. It was that after patiently waiting our turn to see the finance guy, another salesman loudly and forcefully directed another couple in ahead of us. We just couldn't sit there any longer, so we made an appointment to come back the next morning. The showroom could use some updates and more comfortable chairs since they have customers sitting in there for long periods of time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience

    Excellent sales experience. Sales consultant was great. Everyone at dealership was helpful and very service oriented.


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    Excellent sales experience. Sales consultant was great. Everyone at dealership was helpful and very service oriented.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • This is where you want to go !!

    I had dealt with Rick and Shaunah in Service previously and was impressed, so I decided to try here to lease my Buick Encore. I tried 5 other deal...


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    I had dealt with Rick and Shaunah in Service previously and was impressed, so I decided to try here to lease my Buick Encore. I tried 5 other dealerships simultaneously, and only Joe Gagnon stuck with me (I am not easy to do business with). We were able to reach a deal on the Encore I wanted, and not only did Joe stay with me, but got me the best price from any of the dealerships that I negotiated with. Jeremiah in Finance made that part of the process painless. For sales or service Huston will always be my first choice. They are totally professional, with no games or surprises.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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