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Napleton's Volkswagen of Orlando

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Napleton's Volkswagen of Orlando Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2013

At Napleton's Volkswagen of Orlando, we are not only passionate about our new and used Volkswagen model lineup, but we a

...

re extremely dedicated to providing top-notch customer service to our Altamonte Springs, Oviedo, Winter Park, Union Park area customers as well. Whether you have a specific model in mind or not, we here at Napleton's Volkswagen of Orlando will help you make a highly informed decision through every step of the buying process.

"Family owned & operated since 1931! Come join our family!"

Service

Wiper Blade Replacement

$40

Car Wash

Complimentary

Oil, Filter Change

$49.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
418 lifetime reviews. Includes reviews of Napleton's Volkswagen of Orlando from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 14, 2018

    We had such a great time! What a great way to start our new life. Jeff went out if his way to accommodate us. I???ve been places where it takes half the... day! We were in and out in under two hours! The whole atmosphere of the dealership was kind and pleasant. They didn???t rush us in any way, they weren???t pushy. They helped us without hovering. All in all the most pleasant experience I???ve ever had! Now if I only needed another car!?

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Napleton's Volkswagen of Orlando

    Thank you so much for sharing your recent experience with us, Nancy Caldwell! We work hard to provide each of our clients with the best automotive exp...erience! We hope to see you again! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you Sidd Chandra General Manager


    Worked with:
    Jeffrey Eller

    Sales Professional

    (5.0) 20 reviews

  • 4.0 out of 5
    November 12, 2018

    Having multiple people work on my deal made things a bit complicated. Niyi was very helpful and straight forward but the second guy gave information that... was either incomplete or inaccurate making the car buying process more stressful than it had to be. Also Josh Wofford who runs the paperwork area was very friendly and helpful when finalizing the deal.

    4.0 out of 5
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    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Napleton's Volkswagen of Orlando

    Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope... to see you again!


    Worked with:
    Niyi Okunlola

    Sales Professional

    NOT RATED

  • April 16, 2018

    I was shopping for a new car for my granddaughter and I was overjoy that my granddaughter have a great experience at your dealership. Every member of... your staff were professional and friendly. Your people went overboard to assist us in everyway!! Thank you!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your recent car buying experience with us, Angel! We work hard to provide each of our clients with the best automotive e...xperience! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    October 13, 2018

    Orlando Reyes not only provided me with the best car and best price, but he also treated me as a good friend. With his experience and his sense for his... customer´s needs and wishes, I felt in best hands at all times. Orlando stands out with his professional and caring attitude. Even after buying the car, I could and I can always rely on his help, support, and advice. I highly recommend him to everyone and I am incredibly thankful for everything he did for me.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Napleton's Volkswagen of Orlando

    We're glad to hear our Staff took such great care of you, Janice! We hope we can continue to be of service to you down the road!


    Worked with:
    Orlando Reyes Mixter

    Sales Professional

    NOT RATED

  • 5.0 out of 5
    October 3, 2018

    From the beginning To the end of the purchase I was very well pleased by Jeff,Nelson and Abi.this great team of professionals took the time to make this... experience very outstanding

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Napleton's Volkswagen of Orlando

    Hello, thank you for your kind words and congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are ...pleased to hear that you enjoyed your experience here at Napleton's Volkswagen of Orlando! If you're ever in need of more help, please let us know! We hope you have a great day!


    Worked with:
    Jeffrey Eller

    Sales Professional

    (5.0) 20 reviews

    Abi Dorta

    Internet Director

    (5.0) 6 reviews

    Nelson Mateo

    Sales Specialist

    NOT RATED

  • 5.0 out of 5
    September 29, 2018

    Jeff and Yogi made this purchasing experience amazing. The customer service exceeded our expectations beyond belief. The dealership as a whole is very... friendly and welcoming. I highly recommend new or used car buyers to shop at Napleton.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Napleton's Volkswagen of Orlando

    Hello, we are so happy to read such a wonderful review about Napleton's Volkswagen of Orlando! Please don't hesitate to reach out if there's anything ...additional we can do for you. We hope you have a great day!


    Worked with:
    Jeffrey Eller

    Sales Professional

    (5.0) 20 reviews

  • 5.0 out of 5
    September 23, 2018

    Friendly service and an awesome new car! We had been looking at several mid sized SUVs with a 3rd Row. One we drove the Atlas, we knew this was it. Plus,... we???re a VW family already! Thanks!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Napleton's Volkswagen of Orlando

    Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anyt...hing further we can do for you, we are happy to help! Take care!


    Worked with:
    Jeffrey Eller

    Sales Professional

    (5.0) 20 reviews

    Abi Dorta

    Internet Director

    (5.0) 6 reviews

  • 5.0 out of 5
    September 20, 2018

    Excellence on the sales and finance process. Le us to see without pressure and answered or question without excitation.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Juan, here at Napleton's Volkswagen of Orlando, we understand your time is valuable. Thank you for letting us know how your experience was. We ho...pe to see you again!

  • 5.0 out of 5
    September 20, 2018

    I had just been told that I needed 1,300 hundred dollars of repairs on my matrix. I made an appt. At firestone for 7 a.m. the next morning. As I fixed... lunch I was half paying attention to the TV. A Napleton ad came on. I thought, what the heck, maybe I'll go down before work. I'm glad I did. They put me in a 2019 Jetta. The color is muy caliente! Habanero- orangish red. Tajay, my salesman, is new to the game with a bright future in sales. Although he is young he's very polished and sincere. His mentor, Jeff, is old school and quite knowledgeable. They complemented each other well. I have more room, better gas mileage, a huge trunk and a plethora of safety features I've never had before. I will miss Bessie, but sometimes you just have to let go.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Napleton's Volkswagen of Orlando

    Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope... to see you again!


    Worked with:
    Jeffrey Eller

    Sales Professional

    (5.0) 20 reviews

    Abi Dorta

    Internet Director

    (5.0) 6 reviews

  • 5.0 out of 5
    September 18, 2018

    I was well taken care of at this facility. The management was very courteous and made it seem so easy. A truly great customer service. I had a great time....

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Napleton's Volkswagen of Orlando

    We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!


    Worked with:
    Niyi Okunlola

    Sales Professional

    NOT RATED

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