INFINITI OF BEACHWOOD

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
126 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 26, 2020

    First they tried to juice the interest-rate hoping I didn't know math while I was purchasing the car then they let me leave with my two-year-old daughter... in the middle of winter with four bald tires in a certified pre-owned car then when I pointed it out to them they wanted me to pay for the new tires and it wasn't until I contacted Infiniti corporate that they did anything to rectify the situation. Completely scandalous completely unprofessional one of the worst dealerships I've ever seen in my life their only hope is that you don't know better

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 11, 2020

    Stayed open for me to just sell a car. Great communication and answered every question

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • July 19, 2017

    I loved the fact that the dealership worked as a whole. I was greeted each time I came in the door. The dealership was clean inside and out! The complimentary... drinks and snacks were a plus. I wasn't pressured into buying a vehicle as I had been previously and was disappointed after a month or so. I asked a million questions because I'm bad with decisions. They were patient and made sure before I purchased I was comfortable with my payment and decision. Let's just say I'm loving my BRAND NEW Qx60!!!!! I definitely would recommend Infiniti of Beachwood and I will be using them in the future!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 24, 2020

    Good experience without a lot of pressure I liked the sales person. Upscale dealership Got what I would describe as a very fair deal. I was treated with... respect. Playing the car game Is always a little problematic but I guess you have to do what you have to do.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 11, 2020

    Beachwood Amazing!! Airport no! Beachwood made my experience amazing and restored my confidence in buying a car ! Treyvon and Orlando outstanding ! Personal... .. supportive .. Even the finance manager Terrel? Wonderful ! Buy from Beachwood ! You will be impressed and appreciated!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 20, 2020

    Great buying experience.. Sales Manager Scott Bibb excellent.. worked with me every step of the buying process. Please ask Mr. Scott Bibb. He goes above... expectations

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 7, 2020

    Tre’von was excellent and so was Orlando, the sales Manager. They were helpful, knowledgeable and extremely fair. Would recommend as the service/repair... is also top notch.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 5, 2020

    Sam and the shop was a great help for the total service of my vehicle. Great communication and answered all my questions. Would recommend to anyone.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 31, 2019

    My sales person was very friendly, answered all my questions even returned my calls once I left with the vehicle. The process was a smooth one. I went... in and left with a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 3, 2019

    Great experience, second car I purchased and with the ease of the process there will be a third. I highly recommend Beachwood infiniti for a stress free... buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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