INFINITI OF BEACHWOOD

2.7 out of 5 (2.7) 96 reviews

Dealer on Cars.com since September 2016

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

2.7 out of 5 2.7
96 lifetime reviews.
  • Wonderful delight
    July 19, 2017

    I loved the fact that the dealership worked as a whole. I was greeted each time I came in the door. The dealership was clean inside and out! The compl...imentary drinks and snacks were a plus. I wasn't pressured into buying a vehicle as I had been previously and was disappointed after a month or so. I asked a million questions because I'm bad with decisions. They were patient and made sure before I purchased I was comfortable with my payment and decision. Let's just say I'm loving my BRAND NEW Qx60!!!!! I definitely would recommend Infiniti of Beachwood and I will be using them in the future!!

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    manager !!!
    April 2, 2018

    The manager it was reallly rule !!!!! Terrible service and deal with it !!! Never come to this dealer again !!! Bad experience!

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    My experience
    October 30, 2017

    I call in the morning to make sure the car was still available it was so I setup an test drive at 6:30. I call again at 5 before I make the hour drive... to the dealership he says everything good come up. I get to the dealership at 6:15 he calls while I'm in the show and says the vechile had been sold I didn't know somebody already sold it. Would you like to look at our inventory, needless to say I was livid and I would never recommend going here

    1.0 out of 5
    Customer Service
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback John, we are sorry but this is very common with pre owned vehicles as they are one of a kind. Contact me, Eric Kibort at (216)... 475-4800 and I will try to track down a similar vehicle.


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Wheel Balance

    $59.95

    Oil, Filter Change

    $59.95

    Tire Rotation

    $34.5

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 2016

INFINITI OF BEACHWOOD in Beachwood, OH is proud and ready to serve the greater Cleveland area. Since opening our doors, we at INFINITI OF BEACHWOOD have promised to serve our clients in the best way possible: by offering honesty through sales, efficiency through service, and knowledge through our certified team members.

We want you to ensure you receive the best financing options when in the market for a new or used INFINITI sedan, coupe, or SUV. Our monthly buy and lease specials can provide you with an INFINITI vehicle that fits your budget, and we will be glad to hand you the keys.

"Customer satisfaction is our highest priority."
INFINITI OF BEACHWOOD
25900 Central Pkwy Beachwood, OH 44122
New (216) 220-4924
Used (216) 865-9075
Service (216) 865-9079
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