Gibbes Ford

Reviews

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72 lifetime reviews.

  • 2.0 out of 5
    February 23, 2017

    Called about a promotion says I won tv but I did not Try to get u there under false pretenses. Tell you things that are not true Decided not to go... there

    2.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 26, 2016

    After test drive n purchase not more than a day later, engine light comes on constantly, one of the tires has a leak, had one oil change, requested the... items to be checked and it still happens regularly, this is annoying and frustrating.

    3.0 out of 5
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    1.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • October 5, 2015

    Always friendly and honest staff. They get me in and out pretty quick.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the wonderful comments of the team here at Gibbes Ford. Again, we appreciate your recommendation of Gibbes Ford and we hope to be o...f service again in the future.

  • 1.0 out of 5
    October 14, 2016

    Today as I walked through the door of the service department, the lady at the desk did not acknowledge me AT ALL. A customer that was sitting in the waiting... area spoke to me. Every customer would to be greeted with a simple smile and a hello. I have yet to see that lady smile.Good customer service is the start of a good visit. As I walked around to look for the guy I was sent there to see, she still did not ask me if I need assistance. This is not the first time this has happen to me. She is not friendly and she has poor customer service skills! If I can help it, I will not be going back there again.

    1.0 out of 5
    Customer Service
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2015

    I stopped by and left my truck for service. Spoke with several personal, all of which were friendly and helpful. All were very busy but nice. I saw... several folks waiting on their vehicle. Their waiting room and facility were "up to snuff" and all waiting looked relaxed and comfortable. I was called when my vehicle was ready. I truly appreciate their service.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2015

    They worked really hard to resolve my problem. Mr. Ed is a great employee in the maintenance dept.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 28, 2015

    i was very please with the service,the staff was nice and the efficient.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2015

    The Sales Teams provided excellent Customer service as well as attention from staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 7, 2015

    2014 Ford Focus - Service was excellent - Staff was helpful

    5.0 out of 5
    Customer Service
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 6, 2015

    Everyone at Gibbes Ford I dealt with was very courteous and knowledgeable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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