Page Chevrolet

(4.1) 55 reviews

Call This Dealer

New Used Service

Reviews

Average Ratings

4.1
55 lifetime reviews.
this dealer
Not Applicable
Not Applicable
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Awesome Service

    I took my car to Page Chevrolet for a engine swap. The service manager Vincent Brown was very diligent in making sure everything was done right. He d

    ...

    efinitely went the extra mile. Better than other dealers I've been to.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ethan! At Page Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive ex

    ...

    perience. We are glad that Vincent made such a great impression on you and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • Great experience. Patricia was very helpful

    Finance manager went out of his way to provide the best deal possible. Sorry forgot his name. Patricia was awesome. Made me feel comfortable with the

    ...

    whole experience. Would come back to buy another car. And would recommend to family and friends.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What an enjoyable review to read, Juan! It is reassuring to know Patricia and our team provided you with a hassle-free and great shopping experience.

    ...

    Page Chevrolet's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in should you have any questions. Regards, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • Oil change

    Upon starting my Camaro, a warning message was displayed that I needed to get an oil change soon. I panicked and went to Page Chevrolet, although I di

    ...

    dn't think they could fit me in since it was after 5:30 pm and they close at 6:00. I was so grateful that they were able to rescue me, and I was on my way by 6:10.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, Diane! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your re

    ...

    cent visit. We appreciate your business and look forward to working with you again soon! Best, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • Worst Service Department Ever!

    Worst Service center for a Chevrolet. This will be my second time complaining about this dealership. I called to schedule my "We owe you" Amour coatin

    ...

    g. I called in the morning and the young lady that took the call claimed they would call me back. 6:46 PM and still no call. So I called and she wasn't sorry and she never did anything with it. I then get a call from Shawn Yarbourgh and she was suppose to arrange to have it done else where and she never followed through either. Buyer beware. Worst service ever!! Last GM product I'm buying as I called GM directly and they did nothing about this dealerships poor performance.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Wyatt. Thank you for taking the time to leave this review. I'm sorry to hear about the miscommunication you experienced regarding your coating.

    ...

    Please reach out to me personally and I will make sure this is taken care of. Sincerely, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • Upgrading is very easy here

    I don't want the same Camaro everyone else has so I went to Page to do some upgrades. Stephen in service helped every step of the way even when there

    ...

    were issues that came up as they were working on my vehicle. He made sure I was aware and made sure I had transportation whether it was a shuttle ride or a loaner car. Car runs perfect and looks great! Will not take my 2017 Camaro to anyone other than Stephen at Page Chevrolet!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Todd, thank you so much for your kind words about your experience with us at our dealership! We are so happy to have earned your trust with your vehic

    ...

    le's service needs. We look forward to making sure that you enjoy your car for many years to come. Best, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • Horrible Experience

    Albeit brief, I had a horrible experience at Page Chevrolet. I arrived at 6:30 pm on a Saturday evening. They were scheduled to close at 8:00 pm. Seei

    ...

    ng as this was New Year's Eve, and given the evil eye that the receptionist was giving me inside, I thought perhaps the stores was going to close early. I walk in and ask if they were closing early. She proceeded to ask me if I'm planning to buy a car, because if I'm going to buy a car (tonight), she's sure she can find someone to sell me one. I'm currently in the market for a 2016 Impala. I tell her that I'm not sure if I'm going to walk out with one today, but I'm in the market. She has me follow her a few steps to where three gentlemen are sitting down, lounging, watching the college football game. Another was standing up watching the game. She says, "Hahn, Hahn, you have a customer." Nobody moves. Granted, I'm standing 3 feet in front of everyone. They continue to watch the game. "Hahn, this man is interested in a car..." The play on the screen stops, all 3 men stand up, join up with the 4th man, and walk right past me. Literally, they stood up, I'm now standing in front of all of them, and they walk right past me without even looking my way or acknowledging that I was standing there. I stood there for a few minutes, alone, trying to take in all that just happened, then I was so frustrated by the poor customer service from the time I arrived to that moment where I was ignored so that the sales team could watch the game, to then not even being acknowledged, that I walked out. When I got to my car and started it up, the manager came out to apologize. He stated that "Hahn" was working with a client (the gentleman that was standing up..the 3 sitting down were employees), and that's why he walked past me (still unacceptable). I shared with the manager that I'd sought out the dealership, drove 30 minutes to get there and didn't feel welcome from the time I set foot on the property. Long story short, I wouldn't recommend the dealership given my brief experience there.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, Mateo. I'm sorry to hear about this issue. If you'd be open to contacting me, I'd like to look into what happened and do w

    ...

    hatever possible to help turn your experience around. I look forward to hearing from you. Best, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • Same price listed online

    I actually went to checkout the vehicle, and I met an outstanding crew. I did not expect not was I looking to drive off the lot the same day. But I

    ...

    enjoyed the customer service and how I was able to drive the vehicles I found on the Cars website. I bought a brand new Impala ltz. I want to say thanks to the crew and cars, the vehicle was listed for the exact price as online. So many other dealers will change the price when you come in. But I want to cars.com and Page Chevy.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Page Chevrolet. Congratulations o

    ...

    n the new Impala LTZ! If you have any further needs, do not hesitate to come back in for a visit. Best regards, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • New 2016 Corvetete

    I wasn't looking to buy but I saw the blue Corvette on the show room. We were able to very quickly discuss prices and trade in values in less than 30

    ...

    minutes. Page Chevrolet followed up with all of my questions in a very timely manner. When I arrived to pick up my car, my car was ready and all of the features, displays, menus, and driver selectable options, were explained to me. The team that helped my buy the car and then deliver the car, were top notch.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be e

    ...

    cstatic to hear you left our store satisfied. We are very appreciative of your 5-star review and it was a pleasure working with you. We look forward to working with you again! Kind regards, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • Excellent Service

    I wanted the air dam removed from my 2011 Corvette. Page took care of me promptly and efficiently and even gave me a discount since it didn't take lon

    ...

    g. I was very pleased. Thanks.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bob and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you

    ...

    deserve. Thank you again and we look forward to working with you again in the future! Kind regards, Lalin Gallart, General Manager, lgallart@pagechevrolet.com, 703-720-4200


  • Excellent Service at Page Chevrolet in Annandale V

    I had a great experience at Page Chevrolet last week. I dropped off my 2013 Chevy Malibu and the Service Manager and staff was great and performed the

    ...

    following: ** Oil Change ** Tire Rotation ** State Inspection ** Emissions Testing ** Fluids Check All of this was performed professionally, quickly, correctly and efficiently. I very much appreciate the shuttle that was able to take me to my home office while the service work was being performed. I rate the Page Service Team a high 10+. Did a great job and I am a very satisfied customer who will recommend my friends to PAGE !!! Thank you. Greg Farrell Annandale, VA

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Page Chevrolet
6500 Little River Turnpike Alexandria, VA 22312
New (703) 687-9842
Used (703) 687-9801
Service (703) 687-9838
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.