Reviews

Average Ratings

1.0
14 lifetime reviews.
  • Leaving Thankful & CAR-ful !

    I just got my (new-to-me) 2009 Jeep Liberty from Bob and the team at Barton Auto Valley! Spending two days at Barton asking questions, test drivin...


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    I just got my (new-to-me) 2009 Jeep Liberty from Bob and the team at Barton Auto Valley! Spending two days at Barton asking questions, test driving, and talking (probably too much) with all of the friendly folks who work at BAV. I had a great experience with the car-advocate! I wouldn't even classify him as a car salesman because I didn't feel like "I" was being sold to. I found a car that I agreed with and he found a way to make the car agree with me! Thanks so much to the team at Barton for having excellent customer service and a great inventory of honest cars!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bad service

    After replacing my radiator and 9 months later it needed replaced again they charged me full price and wouldn't stand by a guarantee. Glad they mo...


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    After replacing my radiator and 9 months later it needed replaced again they charged me full price and wouldn't stand by a guarantee. Glad they moved out of the Valley.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • GREAT Experience

    My husband and I recently purchased a Subaru Legacy from Barton and were absolutely amazing with the service we received. We had recently bought a...


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    My husband and I recently purchased a Subaru Legacy from Barton and were absolutely amazing with the service we received. We had recently bought anther car from a different dealership and the experience was day and night. Our sales person, Gary was so friendly and it felt as if he actually cared about our needs and understanding what we were looking for. The finance department, Nick, was also amazing. He helped work with our bank so that we got the best deal possible for our car. They also gave me a car off of the lot to drive while mine was being detailed and safety checked! I would recommend Barton Valley to anyone looking to buy a used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experance

    I saw the 2009 Jeep Grand Cherokee Limited on the internet and called and talked to Bob and was pleased with how the process went as I drove up fr...


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    I saw the 2009 Jeep Grand Cherokee Limited on the internet and called and talked to Bob and was pleased with how the process went as I drove up from Kennewick and completed the deal. The crew there was very friendly and would recommend buying from them. Thanks Tim

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • EASY & STRESS FREE BUYING EXPERIENCE

    I recently purchased a SUV from Nik. Being a girl and buying a new car can be intimidating, but I have to say this was the most comfortable I have...

    Dealer Response

    Holly, thank you so much for the positive review. We try and remember how we would want people to treat our mothers, sisters, and daughters if the...


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    I recently purchased a SUV from Nik. Being a girl and buying a new car can be intimidating, but I have to say this was the most comfortable I have ever been buying a car. I did not feel pressured or rushed to buy a car. Nik was friendly and informative of the cars on the lot and found the right vehicle for me. Steve and Rob made the paperwork part so simple. I would highly recommend buying a vehicle from Barton Auto!!

    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Holly, thank you so much for the positive review. We try and remember how we would want people to treat our mothers, sisters, and daughters if they were buying a vehicle. Playing the intimidation card does not get you anywhere, helping people with their transportation needs does. Thanks again for the up lifting review.


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  • AWESOME experience

    When I decided to buy a used SUV, I went to Barton because I have heard good things about them. The service I received was above and beyond my exp...

    Dealer Response

    Thank you so much for the kind words. As you said no body can predict what will happen to vehicles, and we are glad you gave us the opportunity to...


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    When I decided to buy a used SUV, I went to Barton because I have heard good things about them. The service I received was above and beyond my expectations. Day one Paul (super nice guy) showed me around the lot and let me drive a couple vehicles. Day two Paul was busy, guided me to Robert (another super nice guy) who suggested I test drive a 2005 Honda Pilot. LOVED IT! Bought it. A couple days later, the airbag and check engine lights came on. Now, I know nobody can predict when something like that will happen, but I started to worry. So, I called Robert, who said, "Bring it in, we'll make it right." Manager, Steve (yet another super nice guy), had a loaner vehicle gassed up and ready and when my Pilot was repaired (all at no charge to me), Robert met me on the north side to exchange vehicles. I love my Pilot. And everyone I've met at Barton Auto Valley have been incredible. I will definitely buy my next vehicle from these guys and highly recommend them to anyone who is in the market for a quality used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words. As you said no body can predict what will happen to vehicles, and we are glad you gave us the opportunity to turn this from a possible bad experience to a positive one. Thank you again for the Awesome Review


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  • Honesty is always best

    We purchased an automobile (used 2005 Jeep), last year with an extended warranty. We have had (2) occasions to use the warranty and have been sati...

    Dealer Response

    Thank You for the nice words


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    We purchased an automobile (used 2005 Jeep), last year with an extended warranty. We have had (2) occasions to use the warranty and have been satisfied both times with the service provided by Barton Jeep. The service manager (Robert), has always given the extra mile to please us. Most recently, James provided us with the same excellent service.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank You for the nice words


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  • Family friendly/Customer service

    Barton Jeep has a wonderful atmosphere. They treat you with great customer service. I like that they are honest whenever I have had a service perf...

    Dealer Response

    Thank You for the review


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    Barton Jeep has a wonderful atmosphere. They treat you with great customer service. I like that they are honest whenever I have had a service performed!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank You for the review


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  • great sales people great cars

    I just bought a Jeep Commander from Steve Jones and it is the best car I have ever bought. The price was right and I received great value for my J...

    Dealer Response

    Thank You for the review, I will pass along the kind words to Steve


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    I just bought a Jeep Commander from Steve Jones and it is the best car I have ever bought. The price was right and I received great value for my Jeep that I traded in. Steve Jones is very informed on the Jeep brand and great to work with!!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank You for the review, I will pass along the kind words to Steve


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  • GREAT PLACE TO BUY A VEHICLE!

    THIS IS A GREAT PLACE WITH GREAT STAFF TO PURCHASE A VEHICLE. FROM SALES TO FINANCE EVERYBODY WAS VERY EASY TO WORK WITH. MY SALESMAN STEVE WAS VE...

    Dealer Response

    Thank You for the Review


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    THIS IS A GREAT PLACE WITH GREAT STAFF TO PURCHASE A VEHICLE. FROM SALES TO FINANCE EVERYBODY WAS VERY EASY TO WORK WITH. MY SALESMAN STEVE WAS VERY UNDERSTANDING AND PATIENT WITH ME. EVENTHOUGH IT TOOK ME 6 MONTHS TO PICK OUT A RIG. I WILL REFER ALL MY FRIENDS AND FAMILY TO PURCHASE THEIR NEXT VEHICLE FROM BARTON.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank You for the Review


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