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Reviews

Average Ratings

4.8
387 lifetime reviews. Includes reviews of MINI of Portland from DealerRater.com
  • Great experience!

    Friendly and easygoing! Great car buying experience!


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    Friendly and easygoing! Great car buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent
    May 28, 2017

    They just did everything imaginable to help me with my Mini problem. They were just great people, all of them. This is the best dealership I have ...


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    They just did everything imaginable to help me with my Mini problem. They were just great people, all of them. This is the best dealership I have ever dealt with.

    Does recommend this dealer
    Came in for service or repair

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  • Maintenance appointment with all stars!

    Excellent care. Loaner vehicle provided. Very happy with my routine maintenance service appointment.


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    Excellent care. Loaner vehicle provided. Very happy with my routine maintenance service appointment.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Clear title.

    Very fast and very good job servicing my wife Mini Countryman. Thank you.


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    Very fast and very good job servicing my wife Mini Countryman. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Amazing service and fast!

    It's always stressful dealing with car issues or normal checks, but with Mini of Portland they exude this issue! Always nice to come in and get a ...


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    It's always stressful dealing with car issues or normal checks, but with Mini of Portland they exude this issue! Always nice to come in and get a cup of coffee. This time I didn't have to wait for a long time, and their lounge waiting area is great.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Car and Great Dealership
    May 18, 2017

    Ana was a fantastic sales person who put in the effort and made the selecting and buying process very simple. The entire experience was that one ...


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    Ana was a fantastic sales person who put in the effort and made the selecting and buying process very simple. The entire experience was that one would expect from a higher end dealership.

    Does recommend this dealer

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  • Treated w/ Utmost Respect & Kindness
    May 18, 2017

    I have had several maintenance appointments over the years and my interactions with staff members has been good. However, this time Rachel helped...


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    I have had several maintenance appointments over the years and my interactions with staff members has been good. However, this time Rachel helped me and I can say her level of customer care is the best I have ever received. She made me her top priority when I was in front of her. I was waiting for an early morning oil change and she suggested the complimentary shuttle service to a local restaurant for breakfast. Her timing on my transportation to/from the restaurant was perfect. She even offered to put my home keys back on my fob when I checked out. Her attitude, positive language, and constant smile made my visit the best one yet. Even though I didn't buy my MINI at the Portland location, I continue to receive great service. Rachel, thank you for making this experience an awesome one for me!

    Does recommend this dealer
    Came in for service or repair

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  • Service survey

    They were very prompt, courtesy and good with communication.


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    They were very prompt, courtesy and good with communication.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • most pleasant purchasing mini from jim armstrong !
    May 15, 2017

    the whole process working with Jim Armstrong was very easy and he is a pleasant and knowledgeable salesman. I would recommend him to anyone! than...


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    the whole process working with Jim Armstrong was very easy and he is a pleasant and knowledgeable salesman. I would recommend him to anyone! thank you

    Does recommend this dealer

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  • Customer Service Awesome
    May 14, 2017

    Kirstie helped us a lot and even skipped lunch to make sure all paper work and vehicle basic operations are understood. Thanks a lot Kirstie Makow...


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    Kirstie helped us a lot and even skipped lunch to make sure all paper work and vehicle basic operations are understood. Thanks a lot Kirstie Makowski.

    Does recommend this dealer

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