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MINI of Portland

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (443 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 11:00am–6:00pm Closed
2025 state dealer award
View 13 awards
2025 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Portland from DealerRater.

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MINI of Portland Service Department - Excellent!

The MINI of Portland service department always provides excellent customer service. I never feel taken advantage of, or feel like Im over paying for something. I wouldnt want to go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Raychel Gainey

I'm so happy with my repairs. Raychel and the technician were awesome!!! I have already recommended this dealer to a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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super convenient service process.

I appreciated the technology use to send and show the video of the undercarriage and tire wear.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mike Schweizer

Great dealership. The experience at Mini of Portland (MPDX) was outstanding. From Ryan Dooley (sales) to Bryn Weigel (finance) they were both very personable and professional. Even though buying a used 2014 Mini I felt like my wife and I were treated as customer Number 1. The young women at the reception desk were fun to talk to and other staff we came in contact with were equally engaging. I feel like we got a fair deal and we are quite happy with our Mini. MPDX appears to only keep higher quality vehicles and do a thorough cleaning and comprehensive maintenance prior to putting on the sales lot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!

Everyone at Mini of Portland was fast, friendly and super helpful. They explained everything in detail and completed the work very quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Retired

Because the wait is long , I always wish the seating is more comfortable. Otherwise, Im pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Personable experience

Krista was all I could have asked for in my experience as an anxious and unexpected car shopper. We spent nearly 5 hours together researching and finding the perfect car for me. This included multiple back and forth trips to their car warehouse, unconditional patience with me and listened to my wants and needs. Mini is my car home for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience!

Worked with Paul to purchase a new Mini Cooper S two weeks ago. We had a great experience. He was never pushy, and answered all of our questions. I believe we got a fair deal. Family is loving the new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Drove away with a smile

Excellent low pressure, informative, forthright buying experience! Ryan Dooley, who we've now purchased two new MINIs from, is a wealth of knowledge on all things MINI, and maintains a relaxed and easygoing experience with his professionalism and friendliness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Splendid Service

Our advisor was thorough in noting the details of an intermittent issue and consistent with communication while our car was in for service. Our tech sorted the issue and I really like the new setup of a summary video sent so I knew what was going on before the advisor even had a chance to contact me. And I was surprised and delighted that with precious little time left on the warranty, another issue I wasn't even aware of was addressed! I'm quite pleased with the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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