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Reviews

Average Ratings

4.8
341 lifetime reviews. Includes reviews of MINI of Portland from DealerRater.com
  • Great experience!

    Friendly and easygoing! Great car buying experience!


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    Friendly and easygoing! Great car buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Saved by Jarid!
    March 21, 2017

    If you need your MINI serviced, Jarid is your go to. Had to bring my car in for a couple annoying things. Ended up having to bring it back after u...


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    If you need your MINI serviced, Jarid is your go to. Had to bring my car in for a couple annoying things. Ended up having to bring it back after unresolved issues. Things happen so that's alright. Jarid took charge and figured out what was really wrong with the car. He was very quick and clear to communicate his findings with me and got the car by the promised time. The dealership does get busy all the time but the people that work here make it worth the wait!

    Does recommend this dealer
    Came in for service or repair

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  • Used Corolla

    Frances did a great job selling me the car I needed.


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    Frances did a great job selling me the car I needed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good Experience & Very Professional
    March 18, 2017

    Our sales rep, Bradley was very professional, and right to the point on pricing and how we would complete the sale. She and her staff was very c...


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    Our sales rep, Bradley was very professional, and right to the point on pricing and how we would complete the sale. She and her staff was very courteous to our 3 kids,and they kept them entertained while we finished the paperwork. Overall it was a good experience, and we are happy with our new vehicle and the price. The area of improvement would be the length of time it took for the entire process to be completed.

    Does recommend this dealer

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  • Great Service from Justin!
    March 17, 2017

    I would like to let you know that you have an incredibly knowledgeable and professional service advisor in Justin. He was smart and efficient and ...


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    I would like to let you know that you have an incredibly knowledgeable and professional service advisor in Justin. He was smart and efficient and a true car enthusiast to boot. Bravo!

    Does recommend this dealer
    Came in for service or repair

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  • 2015 Countryman service

    Service was excellent as always. Coming from out of town, I generally wait at the dealership for normal scheduled services - they always make ever...


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    Service was excellent as always. Coming from out of town, I generally wait at the dealership for normal scheduled services - they always make every effort to get me in and out in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Purchase of my 2017 Mini

    I wanted to purchase a new Mini. I had researched my choice on line and came to the dealership with a printout on the options I desired on that ve...


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    I wanted to purchase a new Mini. I had researched my choice on line and came to the dealership with a printout on the options I desired on that vehicle. I discussed the options with a salesperson and ordered my vehicle. I then waited for it to arrive and traded my 2013 Mini in on it. I am very satisfied with the new Mini Clubman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Emergency tire repair on a Saturday:

    I leased this car from Mini of Portland. The original transaction was smooth and professional. I had a flat tire and they were able to replace it ...


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    I leased this car from Mini of Portland. The original transaction was smooth and professional. I had a flat tire and they were able to replace it without much notice. I truly was impressed with the amount of care that was given to me. I would recommend this dealership to anyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • All about customer service, thanks Jarid!
    March 6, 2017

    The dealership is conveniently located on my way to work, up at OHSU, and they always make sure and have a ride setup for me, which is greatly app...


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    The dealership is conveniently located on my way to work, up at OHSU, and they always make sure and have a ride setup for me, which is greatly appreciated! This time, there was a bit of a snafu coming back after work to get the car and our Uber ended up being a half hour late, causing us to be over an hour late to dinner plans with family in town, but Jarid and Josh were on it and kept us updated when the Uber would arrive and made sure that the driver contacted us so we could make sure everyone was on the same page for the pickup location. When we got to the dealership, my '13 MCS was ready to go, nice and clean from the complimentary wash, and they even took care of the oil change for the inconvenience, which was truly appreciated. Sometimes things happen that are out of our control, but the team at Mini of Portland were quick to fix it, genuinely apologetic, and we will definitely be back.

    Does recommend this dealer
    Came in for service or repair

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  • Petersen - review of service

    The service people at Mini of Portland are exceptional. They treated me personally despite the number of cars they were attending to. The facili...


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    The service people at Mini of Portland are exceptional. They treated me personally despite the number of cars they were attending to. The facility expansion plans can't come soon enough. My only "complaint" for lack of a less harsh word is the phone system, it's not designed with the latest contact center technology and options to handle a high volume of calls. Overall it's a great dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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