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Reviews

Average Ratings

4.8
384 lifetime reviews. Includes reviews of MINI of Portland from DealerRater.com
  • Great experience!

    Friendly and easygoing! Great car buying experience!


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    Friendly and easygoing! Great car buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing service and fast!

    It's always stressful dealing with car issues or normal checks, but with Mini of Portland they exude this issue! Always nice to come in and get a ...


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    It's always stressful dealing with car issues or normal checks, but with Mini of Portland they exude this issue! Always nice to come in and get a cup of coffee. This time I didn't have to wait for a long time, and their lounge waiting area is great.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Car and Great Dealership
    May 18, 2017

    Ana was a fantastic sales person who put in the effort and made the selecting and buying process very simple. The entire experience was that one ...


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    Ana was a fantastic sales person who put in the effort and made the selecting and buying process very simple. The entire experience was that one would expect from a higher end dealership.

    Does recommend this dealer

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  • Treated w/ Utmost Respect & Kindness
    May 18, 2017

    I have had several maintenance appointments over the years and my interactions with staff members has been good. However, this time Rachel helped...


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    I have had several maintenance appointments over the years and my interactions with staff members has been good. However, this time Rachel helped me and I can say her level of customer care is the best I have ever received. She made me her top priority when I was in front of her. I was waiting for an early morning oil change and she suggested the complimentary shuttle service to a local restaurant for breakfast. Her timing on my transportation to/from the restaurant was perfect. She even offered to put my home keys back on my fob when I checked out. Her attitude, positive language, and constant smile made my visit the best one yet. Even though I didn't buy my MINI at the Portland location, I continue to receive great service. Rachel, thank you for making this experience an awesome one for me!

    Does recommend this dealer
    Came in for service or repair

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  • Service survey

    They were very prompt, courtesy and good with communication.


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    They were very prompt, courtesy and good with communication.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • most pleasant purchasing mini from jim armstrong !
    May 15, 2017

    the whole process working with Jim Armstrong was very easy and he is a pleasant and knowledgeable salesman. I would recommend him to anyone! than...


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    the whole process working with Jim Armstrong was very easy and he is a pleasant and knowledgeable salesman. I would recommend him to anyone! thank you

    Does recommend this dealer

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  • Customer Service Awesome
    May 14, 2017

    Kirstie helped us a lot and even skipped lunch to make sure all paper work and vehicle basic operations are understood. Thanks a lot Kirstie Makow...


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    Kirstie helped us a lot and even skipped lunch to make sure all paper work and vehicle basic operations are understood. Thanks a lot Kirstie Makowski.

    Does recommend this dealer

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  • Replace battery

    I really like the new process for reviewing and approving service. Rachael (sp?) did a really nice job keeping me informed as well. My only issu...


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    I really like the new process for reviewing and approving service. Rachael (sp?) did a really nice job keeping me informed as well. My only issue is that I live in Happy Valley so getting to Mini is a bit of a pain.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2015 Mini

    Thank you........always a pleasure to visit the Dealership.........................


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    Thank you........always a pleasure to visit the Dealership.........................

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Dealership to get a great car
    May 10, 2017

    Easy, no pressure experience, with super friendly staff. The whole process was quick, simple and positive. Everyone was helpful, respectful and ...


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    Easy, no pressure experience, with super friendly staff. The whole process was quick, simple and positive. Everyone was helpful, respectful and nice. All of which is super important when you are purchasing because you will be returning to the dealership for years to come for regular maintenance. I love my MINI and my dealership!

    Does recommend this dealer

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