Jack Daniels Audi of Paramus

New 888-885-8171 Dealer Website
Used 888-435-8657 Email Dealer
Service 888-801-3658

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Reviews

Average Ratings

4.7
Average based on 41 reviews
  • I love my Q3!!

    We went into the dealership not expecting to actually buy an Audi but they had a new 2015 Q3 on the lot. We test drove it and, of course, loved it...

    Dealer Response

    Kathy, thanks for letting us earn your business. Jim is a wonderful guy, he always provides his customers with first class treatment. We wish you ...


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    We went into the dealership not expecting to actually buy an Audi but they had a new 2015 Q3 on the lot. We test drove it and, of course, loved it! There was no going back to anything else we looked at. Jim Stampfl was wonderful! He was understanding and patient with us. Not a hard seller at all. Thanks Jim and Audi staff. Kathy Maneri

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Kathy, thanks for letting us earn your business. Jim is a wonderful guy, he always provides his customers with first class treatment. We wish you all the best with your new Q3!


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  • Glen pinder

    Excellent customer service,Solomon and Imani were worked very hard to ensure I was able to get the car I wanted.


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    Excellent customer service,Solomon and Imani were worked very hard to ensure I was able to get the car I wanted.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New Purchase

    Shaun was my salesman and he couldn't have been nicer. He had a firm knowledge of each vehicle I was interested in. It was a smooth process and ...

    Dealer Response

    Julie, your feedback is appreciated. Glad Shaun provided you with a smooth car buying experience. If you should need anything please feel free to ...


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    Shaun was my salesman and he couldn't have been nicer. He had a firm knowledge of each vehicle I was interested in. It was a smooth process and very enjoyable.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Julie, your feedback is appreciated. Glad Shaun provided you with a smooth car buying experience. If you should need anything please feel free to reach out to us anytime. Thank you for choosing Jack Daniels Audi of Paramus.


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  • Wrong model

    My experience with Jack Daniels Audi started off good, people there were relatively friendly and courteous. My only issue with Jack Daniels is tha...

    Dealer Response

    Jeff, we apologize that your experience was anything but perfect. We would like to speak to you further. Please reach out to our General Manager S...


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    My experience with Jack Daniels Audi started off good, people there were relatively friendly and courteous. My only issue with Jack Daniels is that the dealer tried to sell me a 2014 VW Touareg Lux model when it turns out it was a lower end Sport model at the higher model price. All in all, I was willing to purchase the Sport model if he would consider lowering the price. In response, he told me that I am wasting his and my own time wanting a lower price for a that car.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Jeff, we apologize that your experience was anything but perfect. We would like to speak to you further. Please reach out to our General Manager Solomon Faizi (201) 853-2300 EXT. 1505. Thank You.


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  • Jack Daniels Audi - A4 Wagon Frank Gebbia!!

    Finding the car you want isnt always easy, I was looking for an A4 Wagon after mine was totalled in an accident. Buying a car is often the easy pa...

    Dealer Response

    Matthew, thanks for sharing your feedback in regards to Frank. He is wonderful and we're thankful to have him on our team. Glad you had a great ex...


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    Finding the car you want isnt always easy, I was looking for an A4 Wagon after mine was totalled in an accident. Buying a car is often the easy part - I found the team pleasant and easy to deal with. What seperates the good from the bad is what happens after. I purchased a used Audi Wagon from Jack Daniels and had a small issue with a defective part supplied with the car. I was fortunate enough to meet with Frank Gebbia - Pre Owned Manager. Frank decided that he wanted my experience in dealing with Jack Daniels Audi to be the best it could be - and to make sure that I was completley satisfied, and didnt have any reservations about my recent purchase. He worked tirelessly for several weeks to locate the part that would have cost $1000.00 to replace if I had to buy it from a dealer, and completley restored my faith in used car dealers. The part was sent to me and it was fitted in minutes. If you want to buy a used car, and rest easily afterwoods knowing you got the best service possible at a really competitive price go to see Jack Daniels, ask for Frank Gebbia and tell him I said hello! You will be happy you did!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Matthew, thanks for sharing your feedback in regards to Frank. He is wonderful and we're thankful to have him on our team. Glad you had a great experience with our sales and service. Best of luck with your vehicle!


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  • Great Dealer, fair pricing

    I had a very good experience with my Audi salesperson, Terry Axel. I was going back and forth on the vehicle that I wanted and Terry was very pati...

    Dealer Response

    Tom, we really appreciate your review. Its our pleasure to provide you with this type of customer service. Terry is a wonderful guy, we're glad to...


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    I had a very good experience with my Audi salesperson, Terry Axel. I was going back and forth on the vehicle that I wanted and Terry was very patient. He treated my wife and I with respect and we felt very well take care of. We also did not need to haggle about pricing, they were fair and honest and I didn't get any impression of being taken advantage of.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Tom, we really appreciate your review. Its our pleasure to provide you with this type of customer service. Terry is a wonderful guy, we're glad to have him. All the best!


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  • Very Very Happy, Henry Dukes JD Audi Paramus

    Dearest Henry, What an absolute pleasure you have been to work with. Your level of professionalism and integrity is something that all salesmen sh...

    Dealer Response

    Jillian, this is a great review. Its always wonderful to see an experience like this one. Henry is a fantastic employee, we appreciate everything ...


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    Dearest Henry, What an absolute pleasure you have been to work with. Your level of professionalism and integrity is something that all salesmen should strive for. You indeed made the process of buying an Audi an enjoyable experience. I thank you so very much for all of your assistance, from beginning to the end. I really can not thank you enough Henry. But I will thank you again... Thank you :). I will recommend you and Jack Daniels Audi of Paramus to anybody and everybody. It is a rarity to come across a salesman who can actually make buying process enjoyable. thank you and I wish you the best always. Most Sincerely, Jillian A

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Jillian, this is a great review. Its always wonderful to see an experience like this one. Henry is a fantastic employee, we appreciate everything he does. Thank you for your business, enjoy your car!


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  • Best Dealership

    The best experience I have had at a dealership ever. Henry Dukes is phenomenal. Solomon (Manager) is also wonderful. Henry made the process very s...

    Dealer Response

    Jillian, your review is greatly appreciated. Henry and Solomon and indeed wonderful guys. Thanks for your businesses, hope to deal with you again!


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    The best experience I have had at a dealership ever. Henry Dukes is phenomenal. Solomon (Manager) is also wonderful. Henry made the process very smooth and enjoyable. Catered to ever detail in the most professional manner. I would recommend this dealership and Henry Dukes to anybody who is looking to purchase or lease.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jillian, your review is greatly appreciated. Henry and Solomon and indeed wonderful guys. Thanks for your businesses, hope to deal with you again!


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  • Best Audi Experience, see Tal at JD Audi Paramus!

    I bought my first Audi from another dealership a few years ago. I was ready to upgrade and ended up at this location. Tal went above and beyond my...

    Dealer Response

    Nicole, glad to see you had a great experience at our dealership. Cars have indeed come along way, especially Audi. Your business is greatly appre...


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    I bought my first Audi from another dealership a few years ago. I was ready to upgrade and ended up at this location. Tal went above and beyond my expectations, I ended up with a great deal and a great car. I admit it was a bit more technologically advanced than what I am used to and he had no qualms about having me run back to the dealership and sit with me for another hour to teach me how to use all the features. I am really looking forward to driving my new A3 for a few years then definitely going right back to Audi Paramus for my next car (by then I am sure these things will drive themselves).

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Nicole, glad to see you had a great experience at our dealership. Cars have indeed come along way, especially Audi. Your business is greatly appreciated. Enjoy your new A3!


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  • Great Experience,

    Thanks to Robert E. and Frank G. in the pre-owned department for making the process of buying my son's first car a very smooth and enjoyable one. ...

    Dealer Response

    We really appreciate your review. Congratulations to your son on his first car, glad our team provided excellent service. Hope to deal with you ag...


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    Thanks to Robert E. and Frank G. in the pre-owned department for making the process of buying my son's first car a very smooth and enjoyable one. Very straightforward, fair, prompt follow up and our family was made to feel welcomed and appreciated, even buying a lower-end used Audi. We were also impressed by the thoughtful delivery process and how much time Robert and the team gave us to ensure that our initial experience with the car was positive. Arthur is also a great resource and made our son appreciate what a truly fine car the Audi is. He absolutely loves it and you all may well have made him an Audi owner for life ! Highly recommended, ask for Robert !

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your review. Congratulations to your son on his first car, glad our team provided excellent service. Hope to deal with you again. Best of luck!


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