Reviews
She did a great job finding me my dream car, was prompt ,...
She did a great job finding me my dream car, was prompt , attentive , and followed up with me during each step, outstanding job and would work With her again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The dealership has been consistent in their dealing with...
The dealership has been consistent in their dealing with a professional and supportive Sales team. Upper Management is also willing to help basis the buying decision
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I truly enjoyed my experience dealing with this...
I truly enjoyed my experience dealing with this dealership you guys are outstanding. I hope you do not lose your quality of service. More dealership needs to be like you.And for people reading this review ask for Candida she’s really awesome. My car broke down in New Jersey on my way to Maryland. I had originally got the car serviced in Boston 12 hours earlier; we had the car towed to Jack Daniels Audi, Fairlawn NJ. About 30 minutes before the official opening of the business Candida gave me a call to ask me questions about my car and before I got to the dealership my car was already being looked at. When I got to the dealership she gave me a little bit diagnostics of what was going on and she had informed me that I had more diagnostics to do. I had asked for a loaner car but that was not going to be available for another 3 to 4 hours as the person in charge of it was in due to come in later in the day. I went further to explain to Cándida about my dilemma due to the fact that I was on my way to propose to my now fiancé, she was also in the car with me and totally had no idea what was going on (the proposal). Cándida swiftly spoke to the manager in the most discrete manner to explain the situation to the manager. And in about five minutes she was able to get us a car and my fiancé and i were back on the road. We arrived into Maryland about an hour before time. By the way she said YES, thank you. Candida was able to coordinate with my original dealer in Boston and saw to it that he was going to be responsible for the payment of my repairs which came up to be a couple thousand dollars. she gave the best advice because my original dealer was actually trying to chip out on the repairs which she only told me because she spoke to him.She gave me advice and not in in the way of use my dealership to fix it, she presented several alternatives Incase i did not want to use her dealership. She told me if I wanted it fixed properly these are the things you need to fix and these are other things you need to ask for. After that conversation I felt more comfortable and left my car there for a week, found my way back to Boston using the loaner car that she gave to me and went back for end of the week to pick up my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As an eight time Jack Daniel customer, I expected nothing...
As an eight time Jack Daniel customer, I expected nothing less than excellent service, which is just what I received! Dolly was extremely attentive to comply with all of my preferences to make an excellent sale!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommend Dolly. She listened to me attentively...
Highly recommend Dolly. She listened to me attentively and provided me with thoughtful advice when I was considering my options this summer. She truly cares about her customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were very pleased with the dealership and Dolly was...
We were very pleased with the dealership and Dolly was exceptional. She is super at her job and very friendly and informative. We are extremely happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dolly was great to work with! Very professional and...
Dolly was great to work with! Very professional and friendly! One of the reasons I would recommend Jack Daniels Audi to friends and family is because of working with Dolly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dolly was extremely helpful and lovely to work with. Even...
Dolly was extremely helpful and lovely to work with. Even after my purchase if I had any question she was helpful and eager to please.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dolly was amazing! She was accommodating, patient and...
Dolly was amazing! She was accommodating, patient and diligent. This was, by far, the easiest, most pleasant car buying experience ever. And yes, we’re loving the Q3.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luis was awesome to work with! He is quite knowledgeable...
Luis was awesome to work with! He is quite knowledgeable about cars in general and does a great job laying down the pros and cons more like a consultative salesperson. I am very happy with my Q7. Kudos to Luis and Jack Daniels of Paramus team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car