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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Great Service!!!!

David and Melanie offered such great service... they make it a point to listen and get you into the car you want, while still providing you with a great deal! I highly recommended David to anyone looking for an overall positive and satisfying car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Dave took good care of you!

Terry offers professional and courteous service, while...

Terry offers professional and courteous service, while providing guidance regarding available options that meet your personal requirements. He has made buying a car a seamless process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you lots of luck with your new car!

Very good experience with only minor hiccup

Overall I had a very good experience and enjoyed working with Luis and Tal. They were both extremely helpful, knowledgeable, and amicable (and not too pushy!). The only hiccup I had was that I was offered and thought I was closing on a certain vehicle and was informed at the last minute that the vehicle was not eligible for immediate sale (not the fault of Luis or Tal). Both Luis and Tal managed the situation well, and I ended up satisfied with my experience and the vehicle I left with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad team took good care of you!

Gent was probably the best salesperson I’ve ever dealt...

Gent was probably the best salesperson I’ve ever dealt with and I’ve dealt with two other Audi dealerships ! Gent was highly professional, extremely knowledgeable, personable, and thorough. He made the entire process painless. As a former business owner I only wish I had a salesperson like Gent. He is a true asset to Jack Daniels Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. Lots of luck!

Alex was professional, personable and fair throughout the...

Alex was professional, personable and fair throughout the process. He spent hours with us during the buying process to ensure we knew what we wanted. It's hard not to see us being an Audi family from here on out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad Alex provided you with outstanding customer service. Lots of luck!!

They say shopping for a new car can be stressful, but,...

They say shopping for a new car can be stressful, but, thanks to the awesome team at Jack Daniels Audi Paramus, it was a great experience. My sales associate, Sally Greco was a top notch professional and worked with me every step of the process. The manager, Tal Vander, worked with Sally and me to ensure I remained happy in the Audi family, and Farid Ferdowsi took me thru all the new car tech (and snapped my first new car pic)! Thank you all for such fabulous service and an excellent customer experience! Sincerely, Maribel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After searching for an Audi A3 for my daughter and...

After searching for an Audi A3 for my daughter and visiting several Audi Dealers in Norther and Central NJ. I stopped by and met Luis Perez at Jack Daniels Audi in Paramus. I found Luis to be the consummate professional who listened to what I was looking for showed me only those cars that met my expectations. It didn't take Luis long to find me just the right car. He didn't pressure me or try to put me into anything other than what I was looking for. My experience was one of the best I've ever had in purchasing a car. Quick and easy. Thank you Luis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business. We wish your daughter lots of luck with her new A3!

Great experience - great dealer - great sales person!

Terry Axel and the team at Jack Daniels Audi Paramus are amazing!! I tend to over-analyze every large purchase I make, especially when it comes to buying a car. So walking in I was knowledgeable about the two cars I was interested in and also the comps that others had paid in my area for those same vehicles. I originally went to another Audi dealer, and was terribly underwhelmed, between not being greeted or acknowledged by the receptionist who was texting away on her cell phone, and the sales person who kept pushing the vehicle he wanted to sell - not the one I wanted to buy. So I walked out of that dealer frustrated and sour with the whole process. I knew I still wanted the Audi, but refused to go back to that dealer and I decided to check out Jack Daniels Audi Paramus. After I initially reached out on their website - I received a text from Terry asking me what I what I was interested in and sending me a link to their inventory. I sadly had to cancel a few appointment I set up with Terry to come in and test drive, and he was always understanding and let me know that he would be available when I could come in. When we did finally get to the dealer. Terry was there waiting for us and talked to us about the two vehicles we were looking at. His demeanor was friendly not pushy and his answers to our questions about the vehicle and the brand were super honest! We took the 2 vehicles for a test drive and I made a decision. After Terry ran the various purchase/lease scenarios we asked him to - and with the research I had done previously on what others have paid for this vehicle - we didn't even have to negotiate as he gave us a great price! He found the car I wanted, in the color I wanted, and a few hours later, I went back to pick up my new car! Not only was Terry amazing - but the whole staff there was super friendly, funny and so focused on customer service - it made a normally dreadful experience fun - from the receptionist to the manager, other sales people, the finance manager and the hysterical Fareed who patiently showed me all the features on my car. We walked out of there with my new car, and a feeling that we were now part of the Jack Daniels family. I cant say enough about Terry Axel and Jack Daniels Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this wonderful review. Enjoy your new vehicle!!

Honestly, the first time I buy a car with such ease. The...

Honestly, the first time I buy a car with such ease. The car, people and service were wonderful from beginning to end. I would recommend this dealer to everyone. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. All the best!!

Superb experience. Chris was extremely patient with me...

Superb experience. Chris was extremely patient with me and knowledgeable. I never felt rushed or as if I was being swindled. Anthony in finance also gave unmatched customer service. Very upfront and honest. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you sharing your feedback. All the best!