Reviews
Service Oil Change Tire Rotation
My service was completed in record time and I was impressed with the time-frame. The Customer Service was excellent I was given updates on the process of my service!!!!! EXCELLENT SERVICE!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm so glad to hear that our service was so outstanding, PJune! Thank you so much for choosing us for your service needs and for taking the time to share this great review with us! -- Glenn Coe, General Manager
Service and repair
Mickey Langer is very friendly and has taken care of us every time we are in for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, Matt! Mickey is a great part of our team and we're glad he could take care of you! Thank you so much for your kind words! - Glenn Coe, General Manager
Jerry Reis! Takes the pain out of buying a new car!
We've been going to surprise since they've been open better service and better people! Kid friendly, they kept our busy boy busy while we bought a car He thought he had a job at age 6. So we left happy New car owners with a happy kid! Returned to buy again 3 years later and still the same! Thanks to Jerry Reis!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's a privilege to serve you and your family over the years! Thank you so much for sharing this awesome story with us and please let us know if we can help you in the future! - Glenn Coe, General Manager
Excellent experience
I worked with JC. He made it a very easy and simple process. Handled all questions and concerns. It was the easiest and most comfortable car buying experience I have ever been through.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm glad to hear that JC made your experience simple and easy! Thank you for taking the time to leave us this great review and please feel free to reach out if you need anything in the future. - Glenn Coe, General Manager
SERVICE
The service department was great. I arrived early for my appointment and they took me in right away. The service was fast and problem free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm so glad our service department was speedy and effective, JD! Thank you so much for choosing us and for taking the time to leave this great review! -- Glenn Coe, General Manager
Greatest buying experience ever!!!
Clay Hay went above & beyond to insure my confidence & the reliability of the dealership. I had no way of getting to the dealership which was a long ways from my house. He came & got me. He was very informative about my options & the car I bought. I didn't feel pressured or obligated to make my decision on the spot. The whole buying experience was calm & personable. He made the waiting & processing time comfortable checking on me periodically. I would refer anyone to Clay who is looking for a car. Sheila Pelly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love that Clay went out of his way to make you feel appreciated and valued, Sheila! He's a fantastic part of our team. Thank you for taking the time to leave this wonderful review! Please let us know if there's anything we can do for you in the future. -- Glenn Coe, General Manager
Good buy!
2nd vehicle I have purchased here. They are excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Paul! Thank you so much for choosing us to buy both of your vehicles! Your loyalty is much appreciated by our team. Please let us know if there's anything we can help you with in the future! - Glenn Coe, General Manager
Long time customers
We moved to the Valley of the Sun in 1999. We began using Larry Miller Dodge in Peoria to service our two vehicles (both Dodges). Naturally when we needed a new car Larry Miller Dodge was our first (and only) choice. That was in 2000, since then we've purchased 3 more cars from Larry Miller in Peoria and Surprise. Oh, by the way; Our Dodges we brought to AZ were from a Dodge dealer in Colorado. We don't see usinfg any other dealer in our future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We really value our loyal customers and we want to thank you for always choosing us! If there is ever anything we can do for you, don't hesitate to contact us. Again, thank you for your loyalty and continued service with us. -Best, Glenn Coe, General Manager
Brian Cruz Did An Excellent Job
Brian Cruz did a great job. We gave him our dream list and he provided us with the best match. He worked with us and was patient. He has an excellent work ethic. As a manager I wish all of my employees were as motivated as Brian.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Monique, we're glad to hear that Brian was able to help you find your dream car! We work hard to provide the best customer service and find the best team. Brian is great and we will be sure to pass this along to him. Thanks for your feedback. -Glenn Coe, General Manager
Warranty work as promised
I had a premature wear on the seat of my 2014 jeep that was still under warranty. They looked, identified it and told me they had ordered the parts and listed them on my report. 3 weeks later I called to ask about this install and they had no record of the parts being ordered. Fortunately the notes were complete. The parts dept ordered the new seat cover and called me when it came in and I scheduled a visit. Because it is difficult the installation took the better part of a full day, but I'm satisfied.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am sorry to hear about the delay in service for your Jeep that was still under warranty. We try to do the best we can to keep our customers satisfied and I apologize that the parts were not ordered. I am glad that we were able to fix this issue and get your vehicle back into good shape. We appreciate your business and if there's anything else we can do for you please let us know. --Glenn Coe, General Manager