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Toyota of Redlands

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (388 reviews)
Sales hours: 10:00am to 9:00pm
Service hours:
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday 10:00am–9:00pm Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Redlands from DealerRater.

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A pleasant experience

I didn't buy my car here, but I get it serviced here, and Toyota of Redlands actually made it a pleasant experience. Everybody's friendly here. I didn't expect to have fun. The folks here are great - and thanks for the coffee. My service writer was Cesar, and he made things easy. Jerry was great to chat with while I waited for my car to be serviced. Everything here is done in a very professional way, and it's a smooth operation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

THE BEAST of BAD BUSINESS

LIARS, CROOKS, and CON-ARTISTS ..Finance Managers and owner Paul uses unethical and deceptive tactics for Bank Financing. Do not waste your time nor your money with this dealership. You'll have a better chance at a Mom and Pop dealer as far Warranties cover yourself guaranteed your definitely going to need it later. Robert and Larry are the clean up crew for damage control.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

Wonderful Experience with My First Car

Toyota of Redlands was able to provide me with an excellent experience! My sales associate David Fertig was helpful, up front, and able to get me into a 2016 Toyota Corolla! Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deal

Great man great salesman i recommend him he help me my husband chioce right car for us thanks pauley c ??????????for approaching us right away great man pauley c toyota in redlands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service

Had a great experience purchasing my new 2016 corolla. Very welcoming would recommend if your in the market for a new car. Our salesman David Fertig was helpful and answered any questions we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

excellent

I purchased a 2012 Toyota Rav4. It is for my 80 year old mother. David Fertig treated us with respect and he was very courteous. David was knowledgeable about the Rav4 from bumper to bumper, Engines, accessories, trim, etc. He also knows the the whole Toyota line up. He was so kind that he had the vehicle pulled to the front of the lot, so as not to make my mother do a lot of wasted walking. David was able to answer every question we threw at him. We could feel his honesty and sincerity from the get go. I would and will definitely refer people to David and the Toyota of Redlands Dealership to others. There is a reason that I have personally purchased over 8 new cars from this dealership. They follow thru with everything they say and promise. It is a pleasure working with them. Everybody that I came into contact with at the dealership was warm and friendly. A solid Gold Star Rating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great welcoming place.

Had a great experience here David Fertig helped us and made us feel comfortable from beginning to end. Excelent costomer service and funny too! Would recommend to any first time buyer like myself .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Good Customer Service from David

Been looking for a Toyota Camry newer model but pre owned low miles. Decided to stop there (first stop) just to browsed, David walked up to us asking what we're looking for, told him our situation, & budget. He went straight up to one that was what I wanted to the T, from color to interior, everything & around the priced were looking for. He worked with us didn't make us feel pressured and sure enough after all said & done got what we wanted, a pre own vehicle with very low miles. Thank you David for helping us unlike other dealerships who looks down on some customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Comfortable negotiation

We just purchased a 2016 Prius V from Redlands Toyota. Our salesperson was David Fertig. He proved excellent service. He was friendly, knowledgeable and worked with us to find the right vehicle and helped negotiate a price that was appropriate. David went over the options we wanted to consider for extended warrantees, and car body protection services. He made certain that we understood all the features of our new car before we left the dealership. We will recommend him highly to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

AWESOME

ME and My wife experience at Toyota Redlands was awesome. Thanks for David Fertig, he answered all of our questions. He was honest and helped us make the best decision possible based on our concerns. Thanks David for giving us a great deal on our Prius. We love the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.