Hyundai Mitsubishi Nissan of Ann Arbor

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Reviews

2.3
33 lifetime reviews.
  • Great Service

    I have always serviced my cars at Ann Arbor Automotive. Their staff is very helpful and friendly. Great service department!


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    I have always serviced my cars at Ann Arbor Automotive. Their staff is very helpful and friendly. Great service department!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Car experience

    Very respectful dealership did not pressure me into anything very helpful and would recommend dealership. Good prices!!


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    Very respectful dealership did not pressure me into anything very helpful and would recommend dealership. Good prices!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Terrible experience

    Went to Ann Arbor Nissan to lease a car for my daughter. Told them up front that she had no credit history. NO PROBLEM! They showed us vehicle, ra...


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    Went to Ann Arbor Nissan to lease a car for my daughter. Told them up front that she had no credit history. NO PROBLEM! They showed us vehicle, ran the numbers. Had me give them a $623 deposit. Had us run home and get the plate from other vehicle. Hadn't even checked to see if she was eligible. Then said she needed a cosigner. Then let us sit for 2 hours without telling us she was ineligible for a lease. She was eligible for a used car finance. So they decided that they would run back get a used car out of her price range and clean it up to tempt her. Meanwhile we had no idea she was ineligible and we couldn't leave because they had my deposit. I had to ask for a refund 3 times. Here is the kicker. The $623 dollars is still on hold from my account and there is nobody authorized to release the hold to my bank. So we can't use the money to purchase a car at another dealership where she has been pre approved till the hold is released. My advice. Skip this dealership. I have never been more lied to and mistreated in a car leasing experience. We spent 4 hours at this dealership and walked away with nothing but more problems. UPDATE! 1 DAY LATER THEY REMOVED THE $623 FROM MY BANK ACCOUNT!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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