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Reviews

Average Ratings

4.9
Average based on 24 reviews
  • buying experience

    was treated very good will be back in the future lonnie and bill were both great to me and my husband we tell everyone about the service and respe...

    Dealer Response

    Thank you for the glowing review Janet. Here at Germain Ford ,Lincoln we strive to exceed our customers expectations and foster lifetime custome...


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    was treated very good will be back in the future lonnie and bill were both great to me and my husband we tell everyone about the service and respect we received

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review Janet. Here at Germain Ford ,Lincoln we strive to exceed our customers expectations and foster lifetime customers who are completely satisfied .


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  • Had a good experience with this dealership

    Stephania Wooden was great in assisting me with my used car purchase. I am sure if I have any problems with the car she would be glad to help me i...


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    Stephania Wooden was great in assisting me with my used car purchase. I am sure if I have any problems with the car she would be glad to help me in any way she could.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • recall repair

    Heidi Smith ia always polite, professional, and provides great customer service. I took my car in for one recall, they fixed three and inspected m...


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    Heidi Smith ia always polite, professional, and provides great customer service. I took my car in for one recall, they fixed three and inspected my car. I am always happy with my service at Germain.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Experience!!

    Buying a car can be an awful experience, as we all know. But I have to say, I had a GREAT experience with this dealership! I was in and out in abo...


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    Buying a car can be an awful experience, as we all know. But I have to say, I had a GREAT experience with this dealership! I was in and out in about an hour. Hassle free! Was actually a FUN process! Everyone there was super friendly and I left with a car I absolutely LOVE. Highly recommend this dealership for your new/used car needs. Stevie was my rep and she was fantastic! Great sense of humor and they really make the process as stressfree as possible. VERY happy customer here!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Real People, Great Service

    They worked very closely with me to make sure I got what I wanted, Stevie my sales rep was so great! Did mostly everything via email, so when I ca...


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    They worked very closely with me to make sure I got what I wanted, Stevie my sales rep was so great! Did mostly everything via email, so when I came in they were ready for me and it was so quick! They cleaned my car and put a full tank of gas in it! So friendly, Personable, and all the rest!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best staff and service- visit Lonnie Burgess today

    I have been so glad to buy my last 2 cars at Germain Ford. I have received the best service from Lonnie Burgess and he always goes above and beyon...


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    I have been so glad to buy my last 2 cars at Germain Ford. I have received the best service from Lonnie Burgess and he always goes above and beyond my expectations. Highly recommend!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Robert Moore

    I felt completely comfortable in dealing with Germain Ford Lincoln in Statesville, NC. Everyone was very helpful during the buying process and pro...


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    I felt completely comfortable in dealing with Germain Ford Lincoln in Statesville, NC. Everyone was very helpful during the buying process and provided all the details I needed to make a decision. My sales person, Stephania Wooden assisted me very much and accompanied me on a test drive. She was very interesting to talk to, and knew her job well.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very good experience!!

    I had a very good experience buying a used F150 from your dealership. Don Pullen was very gracious and engaging when I called to ask about the tru...

    Dealer Response

    Craig, Thank you for your feedback. I am pleased that everything went well. We appreciate your business especially after making the drive up from ...


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    I had a very good experience buying a used F150 from your dealership. Don Pullen was very gracious and engaging when I called to ask about the truck I saw on your web page. He gave me all the information I needed to make the decision to come and see it. Our meeting was pleasant and not pushy. I got a fair price on the F150 and my wife and I are very happy with our decision. I had a couple of concerns with the truck. Don immediately said just bring it in he would make sure the concerns were looked at and taken care of, which they were. Again My wife and I could not be happier with our experience with Don and Germaine Ford.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Craig, Thank you for your feedback. I am pleased that everything went well. We appreciate your business especially after making the drive up from Charlotte. Best regards, John Tyburski (JT) General Manager


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  • New Car Purchase

    I inquired on-line and told John Tomel what I wanted to do and also told him that I wanted to do everything totally on-line as much as possible. H...

    Dealer Response

    Rory, Thanks for the review and congratulations on the purchase of your Escape! Also, Happy Birthday as I see it's coming soon. Regards, John Tyb...


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    I inquired on-line and told John Tomel what I wanted to do and also told him that I wanted to do everything totally on-line as much as possible. He accomplished that for me. He even delivered the car to my office in Hendersonville, NC, about a 2 hour Dr away.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rory, Thanks for the review and congratulations on the purchase of your Escape! Also, Happy Birthday as I see it's coming soon. Regards, John Tyburski (JT) General Manager Germain Ford Lincoln of Statesville


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  • Our New 2014 Escape

    We had a great time at the dealership. Don Pullen, was very helpful and friendly. Our credit was good, and we had a nice trade in, I put 10k down ...

    Dealer Response

    Steve and Denise, I am glad the experience was a great one. By the way, you do get some Oil changes free with Owner Advantage Program, and the fir...


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    We had a great time at the dealership. Don Pullen, was very helpful and friendly. Our credit was good, and we had a nice trade in, I put 10k down also, and was a little unhappy with the finance. Also no oil changes or tire rotation, no inspections were included. I did buy floor mats, that were included in the last car, but all in all we are very happy with our New Escape. Thanks Don, and we wish you all the best. Steve and Denise Riggs

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve and Denise, I am glad the experience was a great one. By the way, you do get some Oil changes free with Owner Advantage Program, and the first one for sure!Congratulations! John Tyburski (JT) General Manager


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