Moss Bros Chrysler Jeep Dodge RAM of Riverside

Reviews

Average Ratings

4.8
121 lifetime reviews.
  • New Challenger

    Best Chrysler Jeep Dodge Ram dealer in So Cal!! Good inventory and knowledge staff, competitive pricing and great service department!!


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    Best Chrysler Jeep Dodge Ram dealer in So Cal!! Good inventory and knowledge staff, competitive pricing and great service department!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • JT in service was excellent.

    JT in service was excellent. Never over promised but was able to over perform. I dropped my truck off at 8:15am for routine service and a minor r...


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    JT in service was excellent. Never over promised but was able to over perform. I dropped my truck off at 8:15am for routine service and a minor repair to a mirror. I needed to have my car back by noon and JT made it happen and it was actually finished two hours earlier. I got a call from him telling me the truck was finished and it could be picked up at anytime. I couldnt have been happier.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Mickey Pacheco was a great salesman to work with!

    I was very happy with my experience. I was shown the car I wanted, got the helpful info, came back with my husband, and Mickey Pacheco answered ab...

    Dealer Response

    Dear Cathrine, I wanted to take a moment and not only thank you for giving Moss Bros. the opportunity to earn your business, which we greatly app...


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    I was very happy with my experience. I was shown the car I wanted, got the helpful info, came back with my husband, and Mickey Pacheco answered about fifty questions he had. It was painless and so low stress--I had originally wanted a Mustang, but after visiting two Ford dealerships and dealing with people that I think were slimy, rude, unintelligent, and just plain annoying, I went with the Dodge Challenger. Mickey is the reason I bought the car--I was going to try at yet a 3rd Ford place to try to find a decent salesperson/car, but then stopped in at Dodge on an impulse.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Cathrine, I wanted to take a moment and not only thank you for giving Moss Bros. the opportunity to earn your business, which we greatly appreciate but to also thank you for leaving a positive review. Thank you so much and have a great rest of your day.


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  • Review

    We purchased the car at moss bros because they were the closest to our house. We heard that another dealer was cheaper. But Moss Bros price matche...

    Dealer Response

    Dear Shannon, I wanted to take a moment and not only thank you for giving Moss Bros. the opportunity to earn your business, which we greatly appr...


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    We purchased the car at moss bros because they were the closest to our house. We heard that another dealer was cheaper. But Moss Bros price matched for us. We feel that we got a good deal and it didnt take long.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Shannon, I wanted to take a moment and not only thank you for giving Moss Bros. the opportunity to earn your business, which we greatly appreciate but to also thank you for leaving a positive review. Thank you so much and have a great rest of your day.


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  • Service

    I was assisted by Ralph Garcia. He was nice and prompt to assist me, I felt he pushed my vehicle to get done fast. As I usually waited longer for ...


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    I was assisted by Ralph Garcia. He was nice and prompt to assist me, I felt he pushed my vehicle to get done fast. As I usually waited longer for regular service. I have to say the waiting area is not the most comfortable. Other nearby dealers have nicer renovated facilities. But overall the service is good.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • ken romney owner

    the new service mgr. was knowledgeable & courteous.....improvement..

    Dealer Response

    Dear Ken Romney, My name is G.L. Moss the General Manager of Moss Bros. in Riverside and I just wanted to take a chance and thank you for not onl...


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    the new service mgr. was knowledgeable & courteous.....improvement..

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Ken Romney, My name is G.L. Moss the General Manager of Moss Bros. in Riverside and I just wanted to take a chance and thank you for not only servicing your vehicle with Moss Bros., which we do greatly appreciate, but then for coming and leaving an honest review. I am glad that our new Service Manager was able to show you an improvement over your last service. We are striving to get better and look forward to the opportunity to prove to you that we will continue to improve. Thank you once again and please feel free to reach out if there is anything I can do for you.


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  • My car buying experience

    Everyone I dealt with while purchasing my 2017 Jeep Cherokee courteous, knowledgeable, and friendly. They made sure I got what I wanted and answer...

    Dealer Response

    Thank you so much for the great review, Andrea. I hope that you are enjoying your Jeep Cherokee and I want to thank you for your business. If ther...


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    Everyone I dealt with while purchasing my 2017 Jeep Cherokee courteous, knowledgeable, and friendly. They made sure I got what I wanted and answered all my questions about this vehicle. I would recommend to all my friends that they purchase a vehicle from you if they are looking for good people to deal with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the great review, Andrea. I hope that you are enjoying your Jeep Cherokee and I want to thank you for your business. If there is anything else that we can do for you please let us know. Thanks again and have a great day.


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  • Jasen fosnot

    Easy and fast,agreement on a price without much haggling, I was ready to buy and they were ready to sell,

    Dealer Response

    Jason I am glad to hear that our sales staff took great care of you and provided you with great service. Thank you very much for your business and...


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    Easy and fast,agreement on a price without much haggling, I was ready to buy and they were ready to sell,

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jason I am glad to hear that our sales staff took great care of you and provided you with great service. Thank you very much for your business and I hope we get the opportunity to work with you again in the future. Thank you again and have a great day. All the best, GL Moss General Manager


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  • Customer

    Antonio Reyes did a great job for us. We would highly recommend this dealership.

    Dealer Response

    Dear Jesse, Thank you so much for not only allowing Moss Bros. to earn your business but for also taking the time to leave a 5 star review. As the...


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    Antonio Reyes did a great job for us. We would highly recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Jesse, Thank you so much for not only allowing Moss Bros. to earn your business but for also taking the time to leave a 5 star review. As the General Manager it is great to hear that our team took great care of you. If there is ever anything we can do for you please do not hesitate to reach out for help. Thank you and have a great rest of your day. Sincerely, Glenn "G.L." Moss, Jr. General Manager (951) 688-6200 ext.1122 www.MossSavings.com


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  • Bought my first minivan

    Great costumer service! Everyone at Moss was very friendly.

    Dealer Response

    Dear Maricela, Thank you so much for not only allowing Moss Bros. to earn your business but for also taking the time to leave a 5 star review. As ...


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    Great costumer service! Everyone at Moss was very friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Maricela, Thank you so much for not only allowing Moss Bros. to earn your business but for also taking the time to leave a 5 star review. As the General Manager it is great to hear that our team took great care of you. If there is ever anything we can do for you please do not hesitate to reach out for help. Thank you and have a great rest of your day. Sincerely, Glenn "G.L." Moss, Jr. General Manager (951) 688-6200 ext.1122 www.MossSavings.com


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