Moss Bros Chrysler Jeep Dodge RAM of Riverside

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Reviews

Average Ratings

4.6
99 lifetime reviews.
  • excellent service

    excellent service. provided transportation to and from my residence while service was performed.


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    excellent service. provided transportation to and from my residence while service was performed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Horrible service

    I went to this dealership with my wife and friend to try to get a family car. The salesman that came an talked to us was a rude and he didn't know...

    Dealer Response

    Zach, Thank you for contacting us and bringing this to our attention. I apologize for the negative experience and will review with our sales staf...


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    I went to this dealership with my wife and friend to try to get a family car. The salesman that came an talked to us was a rude and he didn't know anything about car we looked at. He littery said that the small sadan we were in was the size of a camry.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Zach, Thank you for contacting us and bringing this to our attention. I apologize for the negative experience and will review with our sales staff to avoid this happening again. Please give me a call so we can review your experience and I will help you with any of your automotive needs. Mike Rasch Moss Bros Riverside CJDRF 951-247-8000 ext1122


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  • 2017 Jeep Wrangler Willy's Wheeler

    Super service in buying process, Nick and his crew went out of their way to get our vehicle delivered faster than expected.


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    Super service in buying process, Nick and his crew went out of their way to get our vehicle delivered faster than expected.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Oil change , tire rotation

    Online service appointment was easy to make , everybody was friendly . Moreno valley dodge said it would be a week for an appointment, riverside ...

    Dealer Response

    Thank you for the 5 star review Dean! I'm glad to hear the service team took great care of you. I appreciate your business and look forward to you...


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    Online service appointment was easy to make , everybody was friendly . Moreno valley dodge said it would be a week for an appointment, riverside dodge got me an appt. the next day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the 5 star review Dean! I'm glad to hear the service team took great care of you. I appreciate your business and look forward to your next visit. All the best, Mike Rasch General Manager


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  • Love my new car

    Told them what I was looking for over the phone and price range. They exactly what I wanted, the color and price. Friendly and fast. There was no ...

    Dealer Response

    Thank you very much Sandra for your great review and for your business. I am so happy to hear that your purchase experience went so well and that ...


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    Told them what I was looking for over the phone and price range. They exactly what I wanted, the color and price. Friendly and fast. There was no games and I have a new car! Very happy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much Sandra for your great review and for your business. I am so happy to hear that your purchase experience went so well and that our team provided you with great service. I hope we can always provide you with the level of service you expect from us and I also hope we get the chance to work with you again. Thanks again, Mike Rasch General Manager


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  • Service advisor, one of the

    I cannot say enough about Assistant service manger Gary Wilson he is the best advisor I have had. He is a cut above. My truck was completed in ...

    Dealer Response

    Thank you David for the great review and for giving us your business. I am so happy to see that Gary took great care of you. I will be sure to pas...


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    I cannot say enough about Assistant service manger Gary Wilson he is the best advisor I have had. He is a cut above. My truck was completed in a timely fashion and provide me with information regarding the condition of the transmission fluid from my truck.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you David for the great review and for giving us your business. I am so happy to see that Gary took great care of you. I will be sure to pass this on to him so that he can see how happy you are. If there is anything else that we can do for you please feel free to let us know. Thanks again and have a great day. Mike Rasch General Manager


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  • 2016 Chrysler Towna.

    Friendly and assertive very organized. By far great customer service

    Dealer Response

    Thank you very much for the great review Michealle. I am to glad to hear that our team provided you with outstanding customer service. If there is...


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    Friendly and assertive very organized. By far great customer service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you very much for the great review Michealle. I am to glad to hear that our team provided you with outstanding customer service. If there is anything else that we can do for you please let us know. All the best, Mike Rasch General Manager


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  • Great shopping experience

    I am very happy with my purchase from start to finish. Thanks, Melton and the entire staff at Moss Bros. Chrysler, Jeep, Dodge in Riverside.

    Dealer Response

    Julie, thanks for the business and the 5 star rating. We look forward to giving you great service in the near future. Thanks again, Mike Rasch Mo...


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    I am very happy with my purchase from start to finish. Thanks, Melton and the entire staff at Moss Bros. Chrysler, Jeep, Dodge in Riverside.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Julie, thanks for the business and the 5 star rating. We look forward to giving you great service in the near future. Thanks again, Mike Rasch Moss Bros Riverside CJDR G.M./V.P. of Operations


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  • Jeep Service

    It was great. I was in service to have my Jeep Grand Cherokee serviced for an oil chance and to take care of an open campaign. Very quick process.

    Dealer Response

    Thanks very much for taking the time to share this review with us. I am glad to hear that our service team took care of your needs and saw that yo...


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    It was great. I was in service to have my Jeep Grand Cherokee serviced for an oil chance and to take care of an open campaign. Very quick process.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks very much for taking the time to share this review with us. I am glad to hear that our service team took care of your needs and saw that you were taken care of. Please feel free to let us know if there is anything else that we can do for you. All the best, Joani Short Service Director


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  • Outstanding Experience!!!!

    One of my best experiences with a car dealership! The salesperson located everything I wanted in the matter of 1 day.

    Dealer Response

    Chris, I would like to thank you for business and the 5 star review. We appreciate the feedback concerning your experience. We look forward to ser...


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    One of my best experiences with a car dealership! The salesperson located everything I wanted in the matter of 1 day.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chris, I would like to thank you for business and the 5 star review. We appreciate the feedback concerning your experience. We look forward to serving you again in the future. Mike Rasch Moss Bros Riverside G.M./V.P. of Operations


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