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Reviews

Average Ratings

4.8
8 lifetime reviews.
  • One of the best at buying experiences I've had

    The salesman and floor manager and finance lady were very friendly and made me feel welcomed. My salesman helped went above and beyond to help me ...

    Dealer Response

    Patrick - What an enjoyable review to read! It is reassuring to know that our team provided you with a pleasant and welcoming shopping experience....


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    The salesman and floor manager and finance lady were very friendly and made me feel welcomed. My salesman helped went above and beyond to help me find my drivers license. The floor manager understood my situation and and made me feel like he was a friend. The finance lady was very nice and was a Dodgers fan. That sealed the deal right there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick - What an enjoyable review to read! It is reassuring to know that our team provided you with a pleasant and welcoming shopping experience. Congratulations on your new car! Don¿t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com


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  • Paul Hamilton

    Paul Hamilton, What a job he did,went the extra mile when he did not have too. All businesses need this type of person in their service and sales ...

    Dealer Response

    Gary, we really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt that Paul went above and ...


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    Paul Hamilton, What a job he did,went the extra mile when he did not have too. All businesses need this type of person in their service and sales departments.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary, we really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt that Paul went above and beyond to help out with your vehicle needs. Thank you again for your business and take care! Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com


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  • The only place I'll take my car for service

    Scott Brady and Katy Moreno were outstanding in their customer service. My car was done quickly and sparkling clean when I picked it up. Thanks ri...

    Dealer Response

    Lianna - Thank you for writing about your visit with us! I am happy to hear that Scott and Katy were able to provide you with the outstanding cust...


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    Scott Brady and Katy Moreno were outstanding in their customer service. My car was done quickly and sparkling clean when I picked it up. Thanks riverside Honda!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lianna - Thank you for writing about your visit with us! I am happy to hear that Scott and Katy were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com


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  • Customer Service

    Communication was clear, sincere and helpful. Associates catered to my wants and needs inside a vehicle along with the entire car buying process....

    Dealer Response

    Kaitlyn - We appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Rivers...


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    Communication was clear, sincere and helpful. Associates catered to my wants and needs inside a vehicle along with the entire car buying process. Great work!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kaitlyn - We appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Riverside Honda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com


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  • Good team of people

    Didn't try to sell us needless add-ons. You honored your quoted internet price which other dealers had a hard time doing.

    Dealer Response

    John, we love hearing about customers who have a great experience at Riverside Honda and we are glad you are one of them! We know that buying a ca...


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    Didn't try to sell us needless add-ons. You honored your quoted internet price which other dealers had a hard time doing.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, we love hearing about customers who have a great experience at Riverside Honda and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Richard Michaelson - General Manager - rmichaelson@riversidemetro.com


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  • Honda Amaze average 31.09 Km/litre

    Resp.Sir,I have gote 31.09Km/L average by your honda Amaze On Highway Driving.Thanks For Honda Manufacturers & Technical Staff.

    Dealer Response

    Suresh, thank you for sharing this great feedback with us. We feel our service department is what makes Riverside Honda special. Reviews like your...


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    Resp.Sir,I have gote 31.09Km/L average by your honda Amaze On Highway Driving.Thanks For Honda Manufacturers & Technical Staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Suresh, thank you for sharing this great feedback with us. We feel our service department is what makes Riverside Honda special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we¿re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Warm regards, Riverside Honda Team


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  • Don't believe the price quote

    When we got to the dealership we found that the price quote included discounts for recent college graduation and for current military service. Unf...


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    When we got to the dealership we found that the price quote included discounts for recent college graduation and for current military service. Unfortunately I, like most potential customers, did not qualify for these discounts. This added an additional $1000 to the quoted price. If they had told me in advance it would have been no big deal. There was no reason for them to use this gimmic as the bogus quote plus $1000 was a fair deal. When they finally gave me the real price they said that to get this price I had to finance through Honda at 3.9%. If I got the 0.9% that was originally quoted, it would add another $1000 to the price. I was told by 2 sales reps and the finance person that I could pay off the loan after 3 months with no pre-payment penalty. WRONG! The contract did have a pre-payment clause. We'll see how this plays out later on. I'm still undecided as to whether I would recommend this dealership to a friend. I believe that all dealerships are pretty much the same but this one had the car that we wanted. Bottom line is that we got the car we wanted at a fair price but we're still not sure that it was worth the hassle.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • An ok dealer

    Bought a new car from here with a pre-approved bank loan. The manager was extremely rude because I would not finance through them. Mainly because ...


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    Bought a new car from here with a pre-approved bank loan. The manager was extremely rude because I would not finance through them. Mainly because they failed to match the rate for my pre-approved loan. However the rest of the staff was very helpful and friendly. When i received my car, it was missing a piece in the center console and was scratched (new car). Now I have to go back to get it fixed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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