Ourisman Volkswagen Volvo of Bethesda

Reviews

Average Ratings

4.7
159 lifetime reviews.
  • Good service

    I recently purchased a 2015 Tiguan from Ourisman. I had a great experience with Stefan St. John. He helped me find the car I was looking for and w...


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    I recently purchased a 2015 Tiguan from Ourisman. I had a great experience with Stefan St. John. He helped me find the car I was looking for and was very friendly and attentive to my needs. Buying a car generally isn't fun but he made it much more enjoyable, and was considerate of my time. I would definitely go back for my next car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer Service is Key

    I recently bought a new VW Golf '17 here and I had issues with a few scratches that weren't found during initial inspection. Thankfully, I was wor...


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    I recently bought a new VW Golf '17 here and I had issues with a few scratches that weren't found during initial inspection. Thankfully, I was working with Derrick N. who treated the situation with upmost importance and respect. He immediately make plans to have it fixed and issued a loaner. Be sure to ask for him if you are at Ourisman in Bethesda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Shopping

    I wanted information on an automobile they had listed on cars.com and I never heard a word from them... I decided to buy a car from someone else d...


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    I wanted information on an automobile they had listed on cars.com and I never heard a word from them... I decided to buy a car from someone else due to the lack of response... I consider that terrible customer service

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • trusted salesman so much-drove from NY to buy car!

    While visiting my daughter in Bethesda, we stopped into Ourisman Volvo to just LOOK at cars. Our salesman, Danny, was so kind and genuine that wh...


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    While visiting my daughter in Bethesda, we stopped into Ourisman Volvo to just LOOK at cars. Our salesman, Danny, was so kind and genuine that when we got back home to New York we decided to make the 5 1/2 hour trip back down to Bethesda to purchase a car from him! He truly was concerned that whatever car we chose was perfect for us. No pressure - he just worked hard to make our car buying experience completely enjoyable with no stress. We will most likely drive the 5 1/2 hours to buy from Ourisman Volvo again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thank you, Abraham and Ourisman VW

    Thank you to the whole crew, but especially Abraham! Abraham made the entire buying process seamless and we are so grateful to him. I would send a...


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    Thank you to the whole crew, but especially Abraham! Abraham made the entire buying process seamless and we are so grateful to him. I would send all friends and family to Abraham for car purchases in the future. It was a memorable experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Shopping for a new car was simple and comfortable

    Ariel Berenstein at Ourisman VW was very helpful and accommodate my every request when looking for my 2017 VW Tiguan. I would go back to Ourisman ...


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    Ariel Berenstein at Ourisman VW was very helpful and accommodate my every request when looking for my 2017 VW Tiguan. I would go back to Ourisman for my next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience leasing!

    Zee was very helpful during my leasing experience. He explained all of the options, and helped me settle on the right car. When I was ready to mov...


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    Zee was very helpful during my leasing experience. He explained all of the options, and helped me settle on the right car. When I was ready to move forward, he reacted quickly and we settled everything in one day!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2017 vw golf tsi

    A great crew of very professional people at this dealer. I dealt with Ariel, Stefan, and Alfred primarily, but every person there was great. Thank...


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    A great crew of very professional people at this dealer. I dealt with Ariel, Stefan, and Alfred primarily, but every person there was great. Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    Took my car in for service and a sunroof issue. Service was great. They provided me with a loaner and got my car repaired very quickly. I apprecia...


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    Took my car in for service and a sunroof issue. Service was great. They provided me with a loaner and got my car repaired very quickly. I appreciate the friendly staff, you always feel welcomed when you come in. My service advisor, Mohammad is amazing! He did a good job of keeping me up to date and was also very pleasant. Good job!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent shopping experience!

    Very courteous and outstanding service. I shopped around and got an accurate feel of the market pricing. Came here to check but ended up closing ...


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    Very courteous and outstanding service. I shopped around and got an accurate feel of the market pricing. Came here to check but ended up closing the deal here. They work hard to get your business and they deliver. I'll shop again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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