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DCH Honda of Temecula

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

DCH Honda of Temecula Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

10:00 AM - 9:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2003

Our sales staff at DCH Honda of Temecula has many years of experience satisfying our customer's needs. We are committed

...

to working with our customers to find the best vehicle for their needs. At DCH Honda of Temecula we offer New and certified Hondas as well as a full selection of well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Honda or quality used car that you desire.

"DCH - Delivering Customer Happiness"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
562 lifetime reviews. Includes reviews of DCH Honda of Temecula from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 10, 2019

    Daniel was so helpful in the service department. He took the time and had the patience to explain to me what my car needed and why. Daniel in service... is awesome!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michelle,We're glad to see Daniel does his best to take great care of you. We'll be sure to share this with him. If you ever have any questions or ...concerns, be sure to let us know.Regards,Chris JohnsonService Managercjohnson@dchusa.com


    Worked with:
    Daniel Dees

    Service Advisor

    (5.0) 25 reviews

  • 5.0 out of 5
    October 9, 2019

    Favorite dealership for service - I even drive an hour to go here. Juan's been servicing my vehicles for more than a year and is the best tech! Service... advisers have been tops, too.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jett,We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We appreciate your fee...dback and hope to see you again! Hope all is well! Regards,Chris JohnsonService Managercjohnson@dchusa.com


    Worked with:
    Juan Serrano

    Service

    (5.0) 28 reviews

    Justin Amezquita

    Service Advisor

    NOT RATED

  • May 11, 2016

    We ended up at DCH after some time looking at a similar used car at another dealer. Things weren't going well so I called DCH to inquire about the car... listed on their lot. Available and open until 9pm, "come on down and John will be here to help". An hour later we arrived a bit before closing to a helpful receptive salesman. After the runaround at another dealer we were surprised to NOT get it here. Straightforward and honest, willing to work with us on our trade in and get us in the car we wanted. Great experience got a willing team staying an hour late to finish the paperwork. We reflected on the different experiences between dealers in the way home. So happy we came to DCH Honda of Temecula, even to trade in a Subaru Outback for a Mazda CX-9. Our family can't thank you enough! Cheers, The Howard Family

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are happy to hear we surpassed your expectations. Enjoy your new Mazda CX-9.

  • 5.0 out of 5
    October 7, 2019

    All aspects of my recent service visit were positive. Small Issue: Windshield Wipers to be "Replaced" per the Service Special Brochure (Spring Edition... 2019-Code A12-B12) However, blades were not replaced as identified by Customer and the technician stated they were "inspected" and were found to be fine so they weren't replaced. But Customer was billed for Replacement of wipers per the noted Service Brochure. Justin (Service Adviser) was great and promptly refunded that portion of the overall bill. Recommendation: Either update the Brochure regarding the "Replacement" of Windshield Wiper Blades vs. the "Inspection" of them, or somehow inform / advise the Technicians as to the difference between the two actions.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Marc,Thank you for your feedback. This is definitely something we'll be sure to consider and mention to our service customers moving forward. We ap...preciate your business and look forward to providing you with the 5-star service you deserve for years to come.Regards,Chris JohnsonService Managercjohnson@dchusa.com


    Worked with:
    Justin Nelson

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 5, 2019

    My service rep Russ Capuano ALWAYS goes above & beyond to help in any way he can. He has been my rep for over 30 years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Greg,We're so happy to see that your service visit was a great one. We love having you as part of our Family, and you know you're always welcome to... come back to see us anytime you want! Thanks so much again!Regards,Chris JohnsonService Managercjohnson@dchusa.com


    Worked with:
    Russ Capuano

    Service Advisor

    (5.0) 53 reviews

  • 5.0 out of 5
    October 2, 2019

    Rick was very efficient and professional. The gear shift knob on my vehicle broke while I was out running errands, he talked me through what to do in order... to get my vehicle to Honda. Service for the recall was taken care of promptly. Thank you !!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tena,Thank you so much for this amazing review! Rick is a valued member of our team over here, and we're thrilled to hear he was able to take such ...great care of you. We couldn't be more grateful for your loyalty and we look forward to many more years together!Regards,Chris JohnsonService Managercjohnson@dchusa.com


    Worked with:
    Rick Reveles

    Service Advisor

    (5.0) 48 reviews

  • 5.0 out of 5
    October 2, 2019

    I had a great experience with Honda of Temecula, the staff was friendly and welcoming. The sales team was sharp and new their stuff. Every individual I... was sent off too was helpful and offered great services.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave... your feedback, we sincerely value your business and look forward to your next visit!Regards,Chris JohnsonService Managercjohnson@dchusa.com


    Worked with:
    Rob Bordley

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    September 26, 2019

    Michael Ochner listened to exactly what my father & I were looking for with customer comes first thinking. Was also very quick which we really appreciated... considering the fact that Paradise Chevrolet wasted two hours of our time prior to that. Definitely should of came into Honda sooner. Thank you Honda Temecula Team!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alicia,It's wonderful to hear that Michael provided you with an outstanding experience and went the extra mile to make sure you got into the vehicl...e you deserve. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon!Regards,Danny GalatGeneral Sales Managerdgalat@dchusa.com


    Worked with:
    Peter Shehata

    Finance Manager

    (4.8) 26 reviews

    Justin Nelson

    Service Advisor

    NOT RATED

    Zac Franck

    Client Advisor

    NOT RATED

  • 3.0 out of 5
    September 24, 2019

    There was no reception I waited over 10 min by my car I had to walk inside , and still nobody said anything I had to approach to a worker and asked for... help

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Miguel Ortiz

    Service Drive Manager

    NOT RATED

  • 5.0 out of 5
    September 23, 2019

    Cece does a really good job, I appreciate all he did for my husband and me. I love the experience and the help that he brought us, he help us make the... best decision ever, he was really friendly, I will totally recomend Cecilio (Cece) at DCH Honda Temecula. Also thank you to Francis for explaining everything on my new car. He took the time to show us how to use every bottom on the car. Keep the good work guys.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words, Ana! We're pleased to hear that you received nothing but the best, and we're happy that you went home happy! Ple...ase contact us, or Cece again with any questions or concerns! Have a great day! Regards,Danny GalatGeneral Sales Managerdgalat@dchusa.com


    Worked with:
    Cecilio "CeCe" Garcia

    Internet Sales Director

    (3.9) 18 reviews

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