On June 15 2018 purchased a 2001 Mercury Mountaineer. Before I got it home it started knocking. Took it and changed oil and it was still knocking. Called... to talk to Jim and he said he would go to auction and try to find me another one and we would just swap out. Told me not to drive it. June 22 they called me and told me they got a newer and nicer one to bring mountaineer over and we would swap it out. And they asked me to delete the rating review. I deleted it and get over there and they had a 2005 Ford Escape. Asked if I liked it and then asked if I could pay extra $500. I went by myself and know nothing bout cars. I gave them $500 when they first told me it would be a swap. Next day which was June 23 was driving and battery light came on. Took it to Autozone and O'reillys and both said it was the alternator. Called them and they told me to take it to the one out by Lowes and they would check it. Took it there on June 26 and they tell me I had to have an appointment. I was not told that. So they make an appointment and told me it would be the following Monday at 8:00. I get over there and they tell me appointment is July 9. This is twice that I have made trip over there from Ohio County. I cannot drive very far til the battery light comes on and signal lights and all doesn't work and it has completely died a few times that I have to have it jumped. Yes it is a used vehicle but its sad that you pay for it and cannot drive it and to have to wait 2 weeks to get it fixed. Not a happy customer at all.
My name is Carolyn L. from Evansville. Dylan took very good care of me. Very impressed with him. He was very sweet and easy to talk to. The whole experience... was great. I got a great deal. Would recommend stopping by if you are even thinking about getting a new car.
Mitchell was wonderful during the buying process and was very patience but on top of things!! He made sure I loved the car before and after purchase. Matt... was great too when it came to the paper work. Overall great experience!
When I got the title in the mail several weeks later, low and behold, it is rebuilt meaning this car has been totaled! This information is supposed to... be disclosed by the dealership and never was. It greatly effects the cars value, and now that I am trying to resale, I can't! Becareful shopping here. I know I'll never do business with them again
Shawn is AMAZING! I actually went just to look at a car i was interested in, my dad recommended Shawn as he knew him from a previous sales positions Shawn... held in town. While I test drove the car we had my paperwork ran to see how i qualified. Everything fell into place and before I knew it I had a new car! Shawn wasn't pushy or just trying to make a sale. He asked questions and was genuinely interested in the answers I gave him. He definitely built a great Customer/salesman relationship with me, as i am sure he does with all of his customers!!! THANKS SHAWN FOR GETTING ME INTO THE BEST CAR EVER!!!!!
I loved the help I got from Shawn and the people from this store they are a great group of people I will come back again!
Shawn did a great job! We felt satisfied that we were treated fairly! Great ride! I will be back for my next purchase!
Very pleasing experience!!! Shawn Groves was wonderful to work with!! And TJ was awesome aslo! Thank you both for a great experience and an awesome ride!!!!... :)
My wife and I recently were looking for a different minivan. We went to Championship and was welcomed by Shawn Groves. He was extremely friendly and approachable.... We explained to Shawn what we were looking for and our budget. He was able to find us a 2008 Dodge Grand Caravan. He was extremely helpful and was a non pressure salesman. The finance mgr. TJ was able to get us to the interest rate and payment that we wanted. The van had some small cosmetic issues that they agreed to fix. Shawn called us promptly and the repairs were done very quick. Shawn Groves has called us once a week since our purchase, just to see how we are liking our van and to thank us for our purchase. He has been the best salesman we have EVER had! We will recommend Shawn and Championship to all our friends and family
Hate champion. My car in 6 months has been a headache from day one. They are full of empty promises and I would've given anything to buy a toyota else... where. I don't recommend this place to my worst enemy.