I worked with Christi Fosgate. She was very professional. She really knew her stuff! Between her and Ryan I was able to get in a car that I love. They... actually seem to care about my satisfaction. I would definitely (and already have) refer them to others.
My overall review of my purchasing process has been excellent. Mrs. Christi was wonderful to work with and she was ver y helpful. The facility was nic...e and so was everyone else working. I would definitely refer a friend here to buy a car.
No pressure, easy to work with used car dealership. Confident and knowledgable sales team working to get you the right fit instead of just clearing th...e inventory. Worked with Doug And Ryan who were beyond friendly and helpful. Thank you!
This was a great experience he was great to work with there was no pressure and all of my questions and concerns were answered pleasant and appropriat...ely. I was afraid to trade my Audi A8 in for a Honda Civic but I knew I needed to and he made this a pleasant journey. Thanks Doug
Christy my sales professional was great to work with. No pressure, very informative, very helpful. Great follow up Helped my son with a special challe...nge he had with his trade in. I have not purchased a car in awhile and was surprised by the entire process on the day of the actual purchase took almost two hours. I don't believe this is a reflection on Christy but there are alot of papers required now when purchasing and financing a car and I found the process rather lengthy. I would recommend Christy to any of my friends and I am very happy with my new Honda!
From the moment I pulled up I felt welcome. I was greeted outside by sales rep Christie. She approached me, asked if she could help me. I pointed 3 di...fferent cars that I liked, told her that I didn't want to leave here without one, and she replied, "Well let's make this happen!" Several hours later I signed papers and purchased the vehicle that I wanted! I experienced excellent service at Rouen, it was actually the BEST experience I've ever had purchasing a car. I appreciate everything Ryan the sales manager and Christie did to assist me. I am very pleased and I will be recommending my family and friends to this dealership in the future.
I bought a car 2010 Cadillac From Doug Amstutz great sales person.
I recently purchased a used vehicle and had a wonderfully easy and relaxed experience. Doug Amstutz was the salesman who helped me. He was incredibly ...friendly and had a good sense of humor. He answered every question I had with ease (even if I had to ask it two or three times). He was knowledgeable and very helpful through the whole process. I felt taken care of and not a bother, which I've often felt at other dealerships. Their selection is great. I drove to Ohio from Michigan because every vehicle search kept showing up Rouen for exactly what I was looking for. I would highly recommend Rouen and Doug to anyone looking for a vehicle.
This is by far the best experience I have ever had purchasing a vehicle...the staff, especially my salesman Doug Amstutz, where incredible!! I will de...finitely be back to this dealership to purchase another vehicle in the future and I am recommending this dealership to ALL of my friends and family that are in the market for a new or used vehicle.
Doug Amstutx did an amazing job trying to help my dad and I out finding a car within our budget! My 2008 nissan altima is the vest car I could ever as...k for! Great price and over all it was an amazing experience.