LaFontaine Volkswagen of Dearborn

2.5 out of 5 2.5
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

LaFontaine Volkswagen of Dearborn Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2019

Are you looking for a hassle-free car buying experience without the stress? A car is often the second largest purchase y

...

ou'll make in your lifetime, and you want to enjoy the excitement of a new vehicle free of anxiety. Here at LaFontaine Import Super Center, our goal is to create a relaxing atmosphere in which you can make your decision in confidence. The sales professionals at our dealership are ready and able to assist you in shopping for your next new or pre-owned vehicle.

"The Family Deal: It's not just what you get, it's how you feel."

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$18.95

Wheel Balance

Complimentary

Oil, Filter Change (Premium)

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.5 out of 5 2.5
76 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    June 17, 2019

    I should have remembered what they are like. My bad. I bought my used Golf TDI a year ago. Then, within a week, I got a recall notice. Why had they let... it leave the lot with an outstanding recall (airbag)? Derek Smith: didn't have the part. Asked them to examine driver's side window for the razor blade scratches from removing sticker. C. Landfair, sales: that's an aftermarket tint Fast Fwd. Last week brought it in for oil change/service. When I got it home noticed that headlight lens was damaged in shop. Took picture, but, no bring it back. Forget about it! They take no responsibility. I'm done with them. Full stop!

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2019

    Purchased a used beetle at fair market value. After having the car for two weeks I learned the car burned (or leaked) 3 quarts of oil. Contacted the dealer... and let them know hoping they would do the right thing and offer to fix the vehicle. They never answered my calls or emails. Lesson learned: at this point this was my problem. So I had the car towed in 2 months later because it wouldn’t start went into limp mode. When I received a call from the dealership to tell what the problem was I was told it needed $600 in work. I later learned from the receipt they had no idea what the problem was and charged me for 4 spark plugs. Also the service manger told me that it was common for VW s to burn 3 quarts of oil every 600 mile. Actual said “if I had a nickel for every time I heard that” Lesson learned: they will lie to your face but are pretty truthful on the receipt. Once I left a bad review the service dept I received a return call! This time things went better offered to bring my car in right away was going personally make sure it was taken care of... blah blah. Found a myriad of issues, multiple oil leaks, etc... even though I purchased the car with these issues, wanted to charge me $1900 for the repairs but was going to credit me back the original $600. We negotiated, eventually got to $1000 out the door. Felt pretty good about it till I looked at the receipt and learned the total repair was $1200 and the $600 was never credited and the receipt said I was told the repair would cost $1200... I went to la fontaine because I purchased a new vehicle a few years back and I trusted them. Unfortunately, my trust was misplaced. If you choose them be careful, read a lot and trust no one.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 17, 2017

    I didn't end up purchasing from this dealership, but I was pleased with the service I received while shopping. The salesman was prompt with replies to... my questions and was willing to work with me. In the end I felt that between the distance to the dealership was too great to justify the trip given the vehicle but would recommend a look from anyone looking to purchase

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrew, thank you for recommending our dealership to your family and friends! We hope that you'll become a customer with us someday :) The LaFontaine ...Family Deal; it's not just what you get, it's how you feel.

  • 1.0 out of 5
    March 22, 2019

    BEWARE – predatory dealer sold me a damaged car and refuses to take accountability, despite playing nice and pretending they’ll fix it. I bought my car... on 3/8/19 and took it back in a week and a half later (3/21/19) because I found out the car had BENT RIMS (I found this out because I noticed vibrations and I took it in to my local VW dealer for a warranty claim on 3/19/19. They told me 2 rear rims are bent and all 4 tires need immediate replacement). At LaFontaine, the service manager told me they’ll take care of it when I took in but they can’t take it now because they have no loaner vehicles available, told me to come back tomorrow. OK, sounds fair, I come back at 7:30am on 3/22/19 and guess what – no vehicles available, we’ll give you a call later and you can come in after work. They never call me, I call multiple times until I get a hold of the service manager who says that they’ll give me a call next week, blah blah. By now I’ve wasted like 5 hours going to this dealer who’s clearly playing me and has no intention of doing anything. The vehicle I purchased was Certified Pre-Owned (CPO), which means they’re supposed to do a detailed inspection before selling it. Clearly they either didn’t inspect it at all, or straight up LIE to their customers about the condition of the cars they sell. Very unprofessional – BE WARNED about doing business with this dealer.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2018

    Rudy Desantis made it possible for me to buy my dream car! It was quick and painless. Drove 4 hours to see the car and I have no regrets. I've been telling... all my friends how awesome my experience was and when my fiance buys a new vehicle he told me he would only like to deal with Rudy because he came with me and saw how hard he worked for me and how cool he was. Thanks for everything! -Katie

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 4, 2018

    Chris Landfair is the worst salesperson, everything was great while buying my car, but after the sale I was no longer useful. My car needed repair a few... days after I purchased it from Chris. I was very upset and took a day off of work for the repairs. They fixed them at no cost, but I was still upset that I needed the repairs. They assured me things were ok with the car. They were very short or rude with me every time I called. I noticed the air endlet cover was missing when I got my first oil change. I called Chris, he was short and rude. I sent him a picture of the missing part. Of course two weeks and counting and no word. They are very rude there. Find your Volkswagen somewhere else, unless you want to be treated like just a sale. The family thing is a joke!!!!!

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2018

    Marrisa was a joy to deal with!!!!!! I would go back to again over and over again. She was very nice and helpful. I did not have to wait long and she... made process seem like a breeze.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 17, 2017

    Lafontaine Volkswagen rep followed up and kept a good contact.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great rating. Please let us know if there was anything we could have done differently that would have made your 4 star experience into ...a five star. We would truly appreciate your feedback. - Jeremy S.

  • 5.0 out of 5
    May 2, 2017

    Working with Bernard Jones was a pleasure. This most recent experience was great.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing LaFontaine Volkswagen! I'll be sure to share your great review with Bernard and the team. The LaFontaine Family Deal; it's not ...just what you get, it's how you feel!

  • 5.0 out of 5
    April 24, 2017

    Great dealership. Nice, friendly people. They had the model I wanted and it was priced very reasonable. My salesperson was very nice and helpful.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing LaFontaine Volkswagen of Dearborn! We truly value you as our customer and appreciate that you've taken the time to share your e...xperience with us. The LaFontaine Family Deal; it's not just what you get, it's how you feel.

View More Reviews