Orange Coast Chrysler Jeep Dodge Ram

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Reviews

Average Ratings

4.8
525 lifetime reviews. Includes reviews of Orange Coast Chrysler Jeep Dodge Ram from DealerRater.com
  • Awesome service

    Unfortunately the car I wanted to buy it was already sold out


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    Unfortunately the car I wanted to buy it was already sold out

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Bad Customer Service
    May 9, 2017

    I bought a 2016 Jeep Renegade in September 2016, car has been in service four times. Once for 2 weeks, even though they have provided me with a lo...


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    I bought a 2016 Jeep Renegade in September 2016, car has been in service four times. Once for 2 weeks, even though they have provided me with a loaner car and a 1 month refund payment, I've never had a bad customer service like this before. While the car was in service I never received a call back from several voicemail's I left for service department, there was no update and no emails until the second week the car was at the dealer. Good luck trying to get a hold of someone at Service. I will make sure my small circle of friends and family never buy a car from Orange Coast Chrysler Jeep Dodge.

    Does not recommend this dealer
    Came in for service or repair

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  • Great lot with alot of variety and options
    March 15, 2017

    Chris R. was very helpful he knew exactly what I wanted and was able to find it for me. He was also very knowledgeable about the cars and was able...


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    Chris R. was very helpful he knew exactly what I wanted and was able to find it for me. He was also very knowledgeable about the cars and was able to answer all of my questions. Now I have a new care that I love. Go to Chris!

    Does recommend this dealer

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  • Smooth and Stress-Free!
    February 12, 2017

    The whole team at Orange Coast Dodge Jeep Chrysler is wonderful! They make the car buying process easy and stress-free! I contacted Michael about ...


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    The whole team at Orange Coast Dodge Jeep Chrysler is wonderful! They make the car buying process easy and stress-free! I contacted Michael about a car I had seen online and upon getting there we worked with Scotty. He was such a great help in helping us find our dream car as well as making the process go very smoothly! Not only was he very knowledgeable but he was also very friendly and made us feel that we had gone to the right place to purchase! My husband Chris and I highly recommend going to them for any of your car buying needs! We will definitely be referring them to our friends and family!

    Does recommend this dealer

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  • Paul Gordon in the services department is a liability!
    January 21, 2017

    Edit 1/25/2017 Jeff Peters (Service Manager) made a wrong right with a phone call to apologize and to resolve the issues. Jeff Peters provided m...


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    Edit 1/25/2017 Jeff Peters (Service Manager) made a wrong right with a phone call to apologize and to resolve the issues. Jeff Peters provided me with excellent customer service and scheduled a time to have my car serviced to resolve the airbag fault. Jeff Peters also explained the process of the "important safety recall" Chrysler is currently sorting out. I would like to thank Jeff for taking the time and listening to my concerns. The service department promptly resolved the air bag issue. The time it took me to sign paper work and driving off in the loaner car was 10 min tops. My car was fix same day! I never write reviews, but my family safety is important to me! I think Orange Coast is back on my short list. Thank you Jeff. ________________________________________________________________________________ I called this morning to ask questions in regards to safety recall s61 "Important Safety Recall". Airbag and restraint system. Paul did not completely answer questions and did not reinsure my family safety was important in the car I purchased from Orange Coast Chrysler. In fact Paul hung up on me. I will never purchase a car from this place again. I'm actually going to purchase another car within 2 months. So Chrysler you can thank Paul for that!

    Does not recommend this dealer
    Came in for service or repair

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  • My visit to orange coast

    My resent visit to orange coast was very surprising.....a good experience I must say....salesman was very professional....informed.....this by far...


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    My resent visit to orange coast was very surprising.....a good experience I must say....salesman was very professional....informed.....this by far a very good dealership....got what i wanted....!!!¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • BUYER
    November 29, 2016

    BEST DEALER EXP EVER. HIGHLY RECOMMEND FOR BEST PRICE AND SERVICE. FOUND VAN ON INTERNET, MICHAEL S. HAD IT READY BEFORE I GOT THERE AND LORI K. G...

    Orange Coast Chrysler Jeep Dodge

    Hi there, thanks for sharing your experience. I am glad to hear you had such a great experience with us. We appreciate your business and hope to s...


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    BEST DEALER EXP EVER. HIGHLY RECOMMEND FOR BEST PRICE AND SERVICE. FOUND VAN ON INTERNET, MICHAEL S. HAD IT READY BEFORE I GOT THERE AND LORI K. GOT ME BETTER FINANCING THAN MY CREDIT UNION

    Does recommend this dealer
    Orange Coast Chrysler Jeep Dodge

    Hi there, thanks for sharing your experience. I am glad to hear you had such a great experience with us. We appreciate your business and hope to see you again soon! ¿¿¿ Ron Siegel


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  • BUYER

    EASIEST, BEST DEALER EXP EVER. HIGHLY RECOMMEND THIS DEALER TO ANYONE FOR BEST PRICE AND SERVICE. FOUND VAN ON INTERNET, MICHEAL S. HAD IT READY B...


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    EASIEST, BEST DEALER EXP EVER. HIGHLY RECOMMEND THIS DEALER TO ANYONE FOR BEST PRICE AND SERVICE. FOUND VAN ON INTERNET, MICHEAL S. HAD IT READY BEFORE I GOT THERE AND LORI K. GOT ME A BETTER DEAL ON FINANCING THAN MY CREDIT UNION.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • What Car Buying Should Be Like...!!

    NO LIE, OC AUTO COULD NOT OF MADE THE PROCESS ANY SIMPLIER that is unless signing can be done in the comfort of ur own home while watching a flick...


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    NO LIE, OC AUTO COULD NOT OF MADE THE PROCESS ANY SIMPLIER that is unless signing can be done in the comfort of ur own home while watching a flick. Yes... We all kno purchasing a car isn't fun. It takes longer than anyone probably prefers however when you feel comfortable about ur decision and not pressured with a sales tactic you instead wait with excitement deciding who ur guna floss on first. Prior to arriving I had spotted the car online & was pre-approved. Angie, Lori & most of all Kenny I would like to extent my sincerest gratitude for completely transforming that experience from a nightmare to breeze in a park, each deserving (10)stars out of (5) for the entire process and their service. I had spent too much time on the web searching & searching not finding anything that felt right or made sense; too many miles, too many vehicle complaints.. Drove around hoping to stumble upon an amazing trade in and when I did either the car still needed inspection or was locked up in the back then sold to someone else. I was ready to pull my hair out. I didnt want to go another day stressed the way I was. I purchased an 09 Volkswagen Eos in Candy White 11/26/16. Although frustrated, I kept optimistic, mentioning the poor service and lost opportunities must be preparing me for something much better. It was.... Thank you Orange Coast Auto & Love you Kenny for never failing me, you're the best!!! Sincerely, K ;)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Smooth purchase
    November 29, 2016

    Chris helped me get a new Jeep by searching for a Jeep with all my requests. Happy to work with him for a second purchase of a new Jeep.

    Orange Coast Chrysler Jeep Dodge

    Hi Elaine, I am glad to hear you had such a great experience with us. I appreciate your recommendation and we hope to work with you again in the f...


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    Chris helped me get a new Jeep by searching for a Jeep with all my requests. Happy to work with him for a second purchase of a new Jeep.

    Does recommend this dealer
    Orange Coast Chrysler Jeep Dodge

    Hi Elaine, I am glad to hear you had such a great experience with us. I appreciate your recommendation and we hope to work with you again in the future. ¿¿¿ Ron Siegel


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