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Reviews

Average Ratings

4.8
Average based on 20 reviews
  • Wonderful Sales Staff

    "Yes! Once again I am a proud owner of a VW GTI! Thanks to everyone here at McKenna for going above and beyond. Exceeding all my expectations and ...

    Dealer Response

    Hi Christopher, Thank you again for sharing your review! We hope you enjoy your GTI! Sincerely, David Nehrir, General Manager, McKenna Volkswagen ...


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    "Yes! Once again I am a proud owner of a VW GTI! Thanks to everyone here at McKenna for going above and beyond. Exceeding all my expectations and completing this transaction so efficiently. True blessing. Thank you Barry Sklar

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Christopher, Thank you again for sharing your review! We hope you enjoy your GTI! Sincerely, David Nehrir, General Manager, McKenna Volkswagen Surf City


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  • Peace of mind

    I felt truly so at ease, when I went to but my car. I found the car I wanted online, and went to test drive her. Everyone was so friendly! Seemed...


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    I felt truly so at ease, when I went to but my car. I found the car I wanted online, and went to test drive her. Everyone was so friendly! Seemed like all happy xustomers moving about the dealership. Thanks to Tam, when there was a question, the manager helped me. I have a very competitive personality, and I feel I got what I wanted.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Totally Awesome experience!

    So, these guys were awesome. I hate car dealerships and car salesmen in general are something I want to avoid. This place was totally different. I...

    Dealer Response

    Hi VW Driverrrrrrrr, Thanks for choosing to shop at McKenna "Surf City" VW! Glad you got to experience our vibe. It's nice to know that Danny & ...


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    So, these guys were awesome. I hate car dealerships and car salesmen in general are something I want to avoid. This place was totally different. It must be the whole "Surf City" vibe, but everyone was laid back, enjoyable to talk to and personable. Of course they tried to sell me a car (and did!) thats their job, but they did it in a courteous, professional way. I might have too come back and watch a few football games on their MASSIVE big screen TV too! Big shout-out to Danny and Romy for taking great care of me and my family!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi VW Driverrrrrrrr, Thanks for choosing to shop at McKenna "Surf City" VW! Glad you got to experience our vibe. It's nice to know that Danny & Romy helped you and your family out, and got you into a new VW. Have fun driving out there, and we hope to see you again soon. Sincerely, Tam Nguyen General Manager McKenna VWHB


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  • Love my Jetta TDI

    I already had a 2012 Volkswagen Jetta unfortunately I got a long commute at the new job which required me to look into my options for a better gas...

    Dealer Response

    Hi Sophia, Thank you again for sharing your review! Enjoy your new VW this holiday! Sincerely, Tam Nguyen, General Manager, McKenna Volkswagen


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    I already had a 2012 Volkswagen Jetta unfortunately I got a long commute at the new job which required me to look into my options for a better gas mileage vehicle. I decided the easiest way to go would be on the Internet and since my Grandparents live in Fountain Valley I thought it would be a great idea to check out McKenna. Jonathan Mesa was very quick in getting back to me, he gave me a great amount of knowledge, was attentive, professional, outgoing and made my second car buying experience very enjoyable. I also worked with David Dagampat and their finance department was great, overall a very nice experience. I will definitely recommend McKenna Volkswagen Huntington Beach to all of my friends and family. Not only that I definitely recommend seeing Jonathan Mesa, he is awesome and I love my car!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Sophia, Thank you again for sharing your review! Enjoy your new VW this holiday! Sincerely, Tam Nguyen, General Manager, McKenna Volkswagen


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  • Great Experience

    As a single woman I could not have asked for an easier and more comfortable car buying experience. Dean went over my wishes and budget with me and...

    Dealer Response

    Hi Tiffany, Thank you for taking the time to share your review and for your recommendation. Enjoy your new VW this holiday! Sincerely, Tam Nguyen,...


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    As a single woman I could not have asked for an easier and more comfortable car buying experience. Dean went over my wishes and budget with me and then found me exactly what I dreamed of. He answered all my questions and even got me a very good price on my trade-in. I would recommend Huntington Beach McKenna to any of my friends or family. Ask for Dean.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Tiffany, Thank you for taking the time to share your review and for your recommendation. Enjoy your new VW this holiday! Sincerely, Tam Nguyen, General Manager, McKenna Volkswagen


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  • Great service, positive vibes, sincere people

    This review would be relevant for those looking to get a car—good credit or not.) ····· I have to explain some background info first before I get ...

    Dealer Response

    Hi Geraldine, Thank you so much for your review! We are so happy that we helped you finance exactly the car you wanted. Thanks for the recommend...


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    This review would be relevant for those looking to get a car—good credit or not.) ····· I have to explain some background info first before I get to the meat of the review. I don’t typically do reviews. I’m a law student. Nobody has time for that. But when you’ve been given really great service, it’s compelling enough to write a review as a way to appreciate the service and spread the word. I'm new to California and have had a DIFFICULT time shopping for a car lease in Huntington Beach due to my credit and status as an unemployed, full-time student. ····· I was inquiring with dealerships online and VW was probably the last on my mind since I felt I couldn't afford a European car. David Dagampat, their Internet Sales Director reached out to me and gave me more information and offered a shuttle ride to bring me to the dealership. I still continued to shop around then decided to give it another try to see if they could give me a better deal than some of the quotes I obtained at Toyota. I’m glad I came back. ····· Here’s why I LOVE McKenna VW, compared to other dealerships I dealt with: - Everyone there is friendly and accessible. By that I mean even their big boss, the GM, Tam Nguyen is there to talk to. They operate like a family. You can talk to ANYONE. You don’t have to work the chain from the sales guy, to the manager, and so on. - Unlike other dealerships that talk negatively about other auto brands/companies, VW does not. Nothing but positive vibes from them. - They will go out of their way to make sure they HELP you get a car. In short, they will give you what you want. If you want to take the car home stat, they will make it happen to the best of their ability. - Unlike other dealerships, they gave me no pressure. They were also very reassuring. - The employees also drive VWs, which is a testament to what they sell. I find it funny sometimes when I go to other dealerships and see that their employees drive a different brand car. - Everyone at VW seems like such sincere, passionate people. My people-reading skills are pretty sharp and I can tell who’s just trying to sell apart from who’s trying to help, and VW has proven the latter. ····· The guys who helped me get a lease on a Jetta were Michael Moran and Lee Miller. They are great people! ····· Another thing that made me really appreciate McKenna VW was the final step in the financial director’s office. (Forgot his name, sorry!) Personally, I've gone to two other Toyota dealerships and was already SO CLOSE to getting the car, but there was always issues that came up when I finally reached the financial director's office. The sales guys at the previous dealerships all reassured me that I would take the car home, but came to find out it couldn't happen once I reached the finance office. Those guys left me hanging. Anyway, Lee knew I was apprehensive but he reassured me that their finance guy was great. So once I got in there, everything went smoothly. No roadblocks for me, unlike my previous experience. ····· It's great that they have in-house financing and already have such a trusting relationship for their client or potential client. At least for me, that's how I felt. I'm just really happy with my Jetta and I'm looking forward to building a relationship with this dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Geraldine, Thank you so much for your review! We are so happy that we helped you finance exactly the car you wanted. Thanks for the recommendation and enjoy your new Jetta! Sincerely, Tam Nguyen, General Manager, McKenna Volkswagen


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  • Love my TDI Passat!

    I came here looking for a TDI Passat! Ran into Jonathan Mesa a salesman at the dealership. He took excellent care of me. I felt as if I knew him m...

    Dealer Response

    Hi Proud TDI Passat Owner!, Thank you taking the time to leave a review about our dealership. Feedback is very important to us. Enjoy your new Pa...


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    I came here looking for a TDI Passat! Ran into Jonathan Mesa a salesman at the dealership. He took excellent care of me. I felt as if I knew him my whole life. Not only did I buy a car but I gained a friend in the process. He made it hassle free. Great customer service here at this dealership. I highly recommend this dealership to anybody looking for a VW! Ask for my favorite sales guy Jonathan Mesa. I promise you he will take the best care of you! Thank you Mckenna Volkswagen!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Proud TDI Passat Owner!, Thank you taking the time to leave a review about our dealership. Feedback is very important to us. Enjoy your new Passat! Sincerely, Tam Nguyen, General Manager, McKenna Volkswagen


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  • surfer joe

    high prices for vw eurovans these guys are waiting for the perfect fish with deep pockets and no research done. looking for an impluse buyer

    Dealer Response

    Hi Surfer Joe, Thank you for your review. We value all of our customer's feedback and will take yours into review for the future. Please let us kn...


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    high prices for vw eurovans these guys are waiting for the perfect fish with deep pockets and no research done. looking for an impluse buyer

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Surfer Joe, Thank you for your review. We value all of our customer's feedback and will take yours into review for the future. Please let us know if we can help with anything. Sincerely, Tam Nguyen, General Manager, McKenna VW


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  • VW camper looking for Volkswagen camper only

    They got back to me immediately for info. Regarding VW camper that I would like to buy... I have looked for the last 10 years for a good boy...joa...

    Dealer Response

    Hi Jmhaws, Thank you for your feedback about your Camper search experience at our dealership! We love hearing from our customers. Good luck on you...


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    They got back to me immediately for info. Regarding VW camper that I would like to buy... I have looked for the last 10 years for a good boy...joan Getting older but still have VW camper on my bucket list...

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jmhaws, Thank you for your feedback about your Camper search experience at our dealership! We love hearing from our customers. Good luck on your Camper search! Sincerely, Tam Nguyen, General Manager, McKenna Volkswagen


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  • 4th lease!

    I have been leasing cars from McKenna HB for the last 17 years and picked up my 4th one this wknd. The team is professional, service oriented, and...


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    I have been leasing cars from McKenna HB for the last 17 years and picked up my 4th one this wknd. The team is professional, service oriented, and treats everyone like family. Go see Romy and you won't be disappointed. =)

    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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