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Reviews

Average Ratings

4.8
212 lifetime reviews. Includes reviews of Allen Cadillac GMC from DealerRater.com
  • STELLAR, EXCEPTIONAL, GOOD PEOPLE!

    Stellar experience and service. John Clune, Jackson Smith, Brian Carpenter and Matt the General Manager were great. Good family environment with g...


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    Stellar experience and service. John Clune, Jackson Smith, Brian Carpenter and Matt the General Manager were great. Good family environment with good vibes and great connection. They went above and beyond the call of duty to handle and fix anything that needed to be handled. I can't elaborate enough how happy my fiancee and I are about the experience and our beeeeeeautiful and rockin new carbon black cadillac coupe. thanks guys for everything. You guys are top notch!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • We're the proud owner of a new Cadillac !!
    May 19, 2017

    My wife and I were in the market for a new suv. We looked at the Lexus, Mercedes, and Cadillac XT5. We settled on an XT5 at Allen Cadillac, and w...


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    My wife and I were in the market for a new suv. We looked at the Lexus, Mercedes, and Cadillac XT5. We settled on an XT5 at Allen Cadillac, and we're glad we did. These guys are outstanding. Our sales consultant Andrew Wells took the time to work with us, and got a the best deal we saw. We couldn't be happier. I just hope Andrew is working there the next time we're in the market to buy a car.

    Does recommend this dealer

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  • Purchase Escalade
    May 11, 2017

    It was a pleasure working with Andrew Wells to facilitate the vehicle purchase. He addressed all the necessary sales points and worked hard to del...


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    It was a pleasure working with Andrew Wells to facilitate the vehicle purchase. He addressed all the necessary sales points and worked hard to deliver the vehicle in a timely manner. He explained all the vehicle features I would seek Andrew again should I purchase another vehicle from the dealership. Michael Leydon (finance) was very knowledgeable and professional, and, completed all the necessary paperwork in a professional and timely fashion once we arrived at his office. Unfortunately, we had to wait about 1 hour before we could start the finance process due to others being served. We were not completely satisfied with the following: 1) The total sales price quoted via internet did not included dealer added extras that was latter disclosed during the sales process. Andrew did a very good job of disclosing the items and explaining the circumstances after he became aware of the situation, however, we feel like there was a little bait-and-switch going on. If the dealer added items were disclosed and priced upfront, I likely would have agreed to all the items except the active alarm. 2) As for the vehicle, when I got home I notice a very minor dent near the gas cap. It can only be seen in sunlight and at certain angles, hence, the reason why not noticed at the dealership. I cannot verify 100% that the vehicle got delivered that way but we were very careful driving home, e.g., park in remote areas of parking lot, etc. 3) Not 100% sure yet, waiting to run a full tank of gas through the vehicle first, the vehicle has hesitation (or engine misfire) and shifting should be smoother at low speeds and low gears. Potential misfire more obvious when stopped at red light. 4) Still waiting for all weather mats, Andrew says being shipped. 5) Very dissatisfied with how the vehicle was detailed for final delivery. Several areas not cleaned, water spots, etc. Andrew had to personally try to clean areas but he could not get them all. Regards, Michael Occhino

    Does recommend this dealer

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  • We Love Allen Autos
    May 8, 2017

    We had the most incredible experience at Allen Autos. We purchased a GMC Acadia Denali yesterday and we absolutely love it. The service of the ent...


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    We had the most incredible experience at Allen Autos. We purchased a GMC Acadia Denali yesterday and we absolutely love it. The service of the entire organization was superb - professional, courteous, and very responsive to our questions. When we arrived, Andrew Wells had the car of our choice pulled around and ready to show us; then we got down to business. Andrew was terrific - be sure to ask for him. And Mike Leydon in finance is very thorough and professional. He made the financing process go very smoothly. After we purchased the car, Andrew introduced us to the Service team and the Parts team, so we'd know whom to contact later. It was a terrific experience and I highly recommend them!

    Does recommend this dealer

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  • Fast and professional
    May 5, 2017

    Had car I wanted at fair price. All professional and courteous. Finance was great. Management was helpful and friendly. This is my second car from...


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    Had car I wanted at fair price. All professional and courteous. Finance was great. Management was helpful and friendly. This is my second car from this agency.

    Does recommend this dealer

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  • WOW. Fast, accurate, honest.
    May 1, 2017

    I was looking to buy a Yukon. I looked on the GMC website in the evening and saw this vehicle - exactly what I wanted - and a big GMC discount to...


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    I was looking to buy a Yukon. I looked on the GMC website in the evening and saw this vehicle - exactly what I wanted - and a big GMC discount to boot I re-looked at the web site on my PC the next morning, and the car was still there. I called Allen GMC which is near me. They asked me to come in and drive it. Wesley greeted me, showed me the car, and went for the test drive. I loved the car. I informed him I had a conference call at work and had little time. I made an offer they accepted. He let me know paperwork he needed from me (it was a purchase for my company). I left, had my conference call, gathered all the paperwork, came back in the afternoon and got everything signed. Easiest car purchase I have ever had.

    Does recommend this dealer

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  • Used car purchase
    April 27, 2017

    Our experience was very easy and pleasant.. no pressure, Mike was very helpful and and we are very happy with our new vehicle..we would diffently ...


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    Our experience was very easy and pleasant.. no pressure, Mike was very helpful and and we are very happy with our new vehicle..we would diffently recommend purchasing your new vehicle at Allen Cadillac, GMC dealership .. thank you

    Does recommend this dealer

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  • My experience at Allen Cadillac
    April 10, 2017

    I went to Allen Cadillac (35 miles from home) because of a vehicle I saw advertised at a good price. I had no intentions on buying the vehicle, I ...


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    I went to Allen Cadillac (35 miles from home) because of a vehicle I saw advertised at a good price. I had no intentions on buying the vehicle, I only wanted to look at it and it's options. Well, the deal Ron and his folks offered me was too good to pass up. I had been looking at this vehicle type for some time and knew what they were selling for. I couldn't be happier with the deal I got and the process to complete the paperwork. OUTSTANDING..... I've never owned a Cadillac before and this experience has truly shined a bright light on their product and services. I'll look there again when the time comes....

    Does recommend this dealer

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  • Fast and comfortable
    April 6, 2017

    After dealing with a lot of dealers in SoCal I dealt with the folks at Allen Cadillac and the difference did not take long to see. Everyone I deal...


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    After dealing with a lot of dealers in SoCal I dealt with the folks at Allen Cadillac and the difference did not take long to see. Everyone I dealt with was really trying to make me feel comfortable through the buying process and the entire process was really quick. There were no gimmicks and straight to the point.

    Does recommend this dealer

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  • SO AWESOME!

    Got my tire patched fast and great customer service.


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    Got my tire patched fast and great customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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