Elmore Toyota

4.3
(120 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–4:00pm
Tuesday 9:00am–7:00pm 7:00am–4:00pm
Wednesday 9:00am–7:00pm 7:00am–4:00pm
Thursday 9:00am–7:00pm 7:00am–4:00pm
Friday 9:00am–7:00pm 7:00am–4:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 9:00am–7:00pm Closed
(800) 643-2999 (800) 643-2999

Reviews

4.3
(120 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

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1.0

BE CAREFUL THEY ARE PLAYING TRICKS

I saw on the website that they were selling a tacoma for $ 22xxx and then drove to the store for 40 minutes. A salesman told us that if we wanted to buy this car, we had to buy an extra $ 2000 package. Why did they write it on the website? Add an additional $ 2000 package. The sales directly told me that it was just to attract us in ..... beware that this company is a liar. Other Toyota dealers have never done this. I will also report this to the Toyota headquarters.

1.0

Elmore of Toyota Lied and Cheated me!

Elmore of Toyota Lied and Cheated me! Don't trust, I purchased the optional coverage with Elmore and Century insurance for $2000 and I am covered to 144k miles and to 2/23/2023. Now I have an issue with a Gasket that it fully covered in my contract and Elmore won't honor it and even sent in the wrong information to the insurance company. After 6 calls today they refuse to work with me or correct the information with the insurance company. This is going on other review sites and I'm now contacting Toyota of America and the BBB. Don't buy from these cheats con artists.

4.7

Great car for a good deal. Go see Tony Dai.

Tony Dai helped me get a great deal on a a used Toyota. The Certified cars are like new. I understand that the dealer only keep the best cars for resale. The other cars that were traded in go to auction and then used car dealer lots sell them. Go see Tony, you'll be glad you did.

5.0

Exactly what we were looking for

George was super helpful, upbeat, and very knowledgeable about all of the features of the car. He was very responsive during the sale process, timely answering all of our questions, not making us wait around, and showed us many payment options to find what was right for us. My wife and I were very impressed that he stuck around after the sale was complete and helped her sync up her phone, customize all the settings on the entertainment center and really help us get the hang of all of the systems features. Thanks George!

Dealer response

Thank you kindly for your feedback! Congratulations and enjoy your New Toyota. If any friends or family members ever need our help, please refer them to George.

4.3

Tacama

Purchased a used Tacoma from the dealer in October. Once I made the decision to discuss the deal with the Manager they kept me waiting a bit too long to get time with him and almost walked out. Finally we discussed and again was ready to walk out because they were not willing to come to my terms. We finally agreed on a price and a deal was made. After having the vehicle for a week I was unsatisfied with some things. I discussed the issues with the customer care rep and was impressed with the attention I received. I have the truck serviced and they did a great job.

Dealer response

Thank you for your feedback Joe, we are happy to hear we were able to resolve your issue. Enjoy your truck and we hope to see you for your future automotive needs.

1.0

Bunch of disrespectful liars

Was offered a proce for a car and when we got there knowuing that we are askinh for additional discount, the sales person got so agitated and provided a price way over their own offered price.

Dealer response

Hey Sam, my name is Serge Ulchenko I am the general sales manager here at the store. I am sorry to hear you had a bad experience, I would be happy to hear a bit more about what happened. Can you email me your contact info and a good time for me to reach out? my email is serge@elmoretoyota.com

5.0

Love my Rav4

Jesse Lepe was a great Sales person. He was very patient with me while test driveng the cars. So helpful and knowledgeable. It was truly a good experience. I would highly recommend Jesse and El More Toyota

Dealer response

Thank you Estella for your feedback, we are happy to hear you had a good experience with us. Congratulations once again and enjoy your new car, we are here for you for all your future automotive needs.

5.0

Fast and Friendly Car Sale!

I would highly recommend this dealership and it's staff. Big thanks to Drew and Diego for their hard work and professionalism. Really enjoy my new car!

Dealer response

Thank you Brian for your feedback, we are glad you had a good experience and appreciate your business. Congrats and we look forward to seeing you in the future.

5.0

Was extremely happy with my purchase

Was extremely happy with my purchase, the staff was great. My salesman Drew was outstanding. I will be coming back to purchase in the future. I am recommending friends and family... It's just that kind of place.

Dealer response

Thank you Dwight! We appreciate the kind words and are glad to hear you had a good experience. Congrats and we look forward to helping you in the future.

5.0

Exceptional Service from beginning 2 end from Drew

Exceptional Service from beginning to end from Drew, very respectful of our time, he cut right to the chase and got us the best deal possible.

Dealer response

Thank you Trevor for the feedback, we appreciate your business. Congratulations once again!